Quote:
Originally Posted by lapis_lazuli Hemanth, can you kindly share the service experience and the cost break up? |
The 30k/2yr service was done on 3rd October 2012 when the ODO was at 28500kms.
The service experience was really good this time I must say.
I wanted to try a new service centre as concorde Dairy circle was a "just ok" kind of experience for me.
Based on BHPian
Vidyasagar's recommendation, I gave my car to Prerana Kudlu gate. The SA was a guy by name Surendra.
I was impressed! the work carried out was a lot better than my expectations and there was nothing I could complain about.
I was informed about all the works from time to time and nothing unnecessary was done.
To pick one negative, they took 2 days to give me back my car (again informed me well in advance)
Problems with my car that I had pointed out:
1. I had complained about the weak AC.
2. I had complained about left pulling
3. I had requested him to change the wiper blades as it had started to leave two lines.
Solutions:
1.
The culprit for the AC was found to be a worn out water pump.
It had to be replaced and it was not covered under warranty as it was a wear and tear part.
2.
I have a unidirectional pattern tyre and to check if there was really a problem, all the wheels were changed to the OE tyres and analysed.
No pulling existed. So the tyres were only rotated and left pulling had only minimised but still existing
3.
Wiper blades were changed
Others:
Brake pads were replaced (Again)! The SA called me and told me that they would last another 2000kms and asked me if he could change it.
14000kms is a short interval for brake pads change. But from my previous experiences I'll always believe that "confidence is better than crash"
Also, with a long drive planned a few days after the service, I asked him to go ahead and change them.
Attached below is the cost breakup of the second service.
I've tried to divide the costs into "specific to my car" and "general" and I've again subdivided them into more categories.
Grand total came to 16k. It is on the higher side but if not for the specific problems of my car and requests from my side, the costs seems reasonable.
Overall, I'm satisfied and I recommended the same SA to one more colleague of mine for his Punto's 45k service. He's more than satisfied too.
Worth mentioning:
The SA called me a week later to check if there were any problems.
![Thumbs Up](https://www.team-bhp.com/forum/images/smilies/thumbs up.png)
. I happily told him that there were none.
More such people will help Tata A.S.S's image.
2.5 months after the service, my car has now run an additional 5000kms.
Two weeks ago, I drove my car to Pune and came back.
I drove close to 2000kms in three days with 900kms on two days.
During this drive, I got a wonderful mileage of 17.0kmpl (mine is a petrol 1.2) on the MID
Below are some photos from that trip.
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_1455.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031709d1691476746t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_1455.jpg)
Sunrise!
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_1489.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031691d1691476702t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_1489.jpg)
DDLJ!
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_1499.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031692d1691476702t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_1499.jpg)
F for flower
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_1546.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031693d1691476702t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_1546.jpg)
32nd smilestone
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_1605.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031699d1691476746t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_1605.jpg)
The best so far!
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_0166.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031695d1691476746t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_0166.jpg)
Reflections!
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_0330.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031696d1691476746t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_0330.jpg)
33k...This is the first of my cars to have reached this landmark
![FIAT-Ferrari in affordable trim - My Grande Punto 1.2 Emotion-dsc_0384.jpg](https://www.team-bhp.com/forum/attachments/long-term-ownership-reviews/1031697d1691476746t-fiat-ferrari-affordable-trim-my-grande-punto-1-2-emotion-dsc_0384.jpg)
Magical numbers!...adding to the numbers, this is my 800th post on TBHP ![Smile](https://www.team-bhp.com/forum/images/smilies/smile.png)