26,500 kms Service Update
The Alto has clocked a lot of miles since the last service at the 20,000 kms mark in Sept 2009. The 5,000 kms came up in quick time (late Dec), but due to pressing demands at both home and the work front since Jan, I've barley had time to take her for a much needed service.
The past ~5,500 kms included three BLR-Mysore trips, a BLR-Pondicherry-BLR day trip and a trip to Masinagudi and Ooty in late Sept.
Reached my MASS at 8.45 am on Sat - Feb 13 and my usual service advisor Thimme Gowda opened the job card. I mentioned the problems which were:
1. A drift to the left when the steering is pointed straight.
2. Klunking noise from the radiator fan assembly
3. Cleaning of the brake pads/rear shoes
4. Recharge of the a/c gas
5. Rattling bonnet hinges
6. An annoying jerky throttle at times
He noted that I had brought in the engine oil (Mobil 1 Super XHP) since I wanted an oil change.
Since this was an interim service and only few cars were present that day, the oil change was done and then we went for a test drive to check the centre setting of the steering and also the wheel alignment and the mechanic noted that the car was indeed drifting to the left on a straight road. He wheeled it into the alignment centre, aligned the wheels and off we went on a drive again only to find the problem persisting.
A tad bit frustrated, he aligned and adjusted the 'centre-ing' of the steering and aligned the wheels again and voila on the test drive, the steering held true and dead straight. Persistance surely pays!
The car was then hoisted on a ramp, engine oil drained and brakes cleaned. I checked with the mechanic on life of the pads and he mentioned that it will last another 5,000-8,000 kms. Since I've covered 26,600 kms on them, if I drive smoothly, they can easily last until the 35k mark. The spark plugs were removed and cleaned and the gap adjusted.
The bonnet hinges were not in stock as that is not a fast moving part and so my S.A said that it will take a few hours to come since they have to source it from a stockist on JC Road. The car was then driven to the a/c check bay where I told the mechanic to check the pressure of the system and top up the gas if needed since summer is seting in and come May 2010, it will be two years since I bought the car.
He inserted a digital thermometer into the a/c vent and turned the temp controller to the coldest setting and ran the a/c for about 7-8 mins and then I noted that after about 7 mins, the temp of the air from the centre vents was reading 4.3 deg celcius, which he mentioned was sufficient.
However, he said that he will clean the condensor located in front of the radiator to improve the cooling a tad more and also open and clean the cooling coils - which I mentioned was not needed since I have sealed off the fresh air intake flap by disconnecting the cable that connectes to the knob that switches between the fresh air and recirculation mode. This mean the cooling coils will be clean.
I was not very satisfied with this since I wanted to recharge the gas a bit, but hey, when it ain't broken, why fix it? I reckon the a/c is fit enough to last another Bangalore summer.
I then had to wait for about 2 hours for the bonnet hinges to arrive, they were fitted after the car was washed and the car was finally delivered to me at 3.30 pm
Something to note is that the bonnet had to be aligned so that the panel gaps between the fenders (on both sides) and bonnet are even.
Overall Service Experience
Mechanically, the service was top notch. However, I would rate this service a 7/10.
The engine oil was overfilled, as the level on the dipstick is 4 mm more than the full mark. I checked this level at both home and in my office parking area yesterday to reconfirm if it was indeed over filled and to my dismay it was
I guess this is a common practice at MASS, as Gansan also had the same problem with his Alto. I will be going to my MASS again this even and have them drain out the excess oil.
There were a number of greasy smudges on the door panels and steering wheel though the washing of the body was good.
Conclusion
The drive back from the service station at 3.45 pm was smooth. The light jerking on release of the throttle has vanished. I could not notice any perceptible difference in the cooling of the a/c, it cooled just as well as it did prior to the service. I must mention that the jerk associated with the Alto with the a/c on has substantially reduced since I switched to NGKs at the 20k mark. After driving for 6,000 kms on the NGKs, I am very satified!
Service History
The services thus far have cost me the following:
- I free service/1,000 kms: Rs. 636
- II free service/5,000 kms: Rs. 2,088
- III free service/10,000 kms: Rs. 778 + Rs. 2,000 for 3 litres of Mobil 1 5W 50
- IV paid service/20,000 kms: Rs. 2974 + Rs. 1,725 for the Mobil 10W40, NGK plugs and Gear Oil
- V paid service/26,500 kms: Rs. 1393 + Rs. 850 for 4 litres of Mobil Super XHP 10W40
Regards,
gpa