It all started when I finally got my driving license in the December of 2015. We had a 5 speed Maruti then, which was Gujarat registered. It was a perfect cash cow for Maharashtra police, and a youngster driving it, made me the perfect candidate for harassment. A new registration was as much as the car itself, so the decision was made to purchase a new car when I return to Pune for my summer vacations. I was pursuing my engineering then and was in third year.
Fast forward to May of 2016, the search was on, the budget was tight. The first two weeks of May was spent reading reviews and ownership reports of all the hatchbacks in the 5-7 lakh OTR, endless hours on YouTube looking for every detailed review. Being an automotive enthusiast, the criteria's for selection were very simple.
- Driving Pleasure & Safety
- Features & looks
- Fuel economy
In that order.
So accordingly three contenders were short listed by me :-
VW Polo
I had seen the success they had in WRC and how highly regarded the germans were, this left a good impression about the product even before I ordered the test drive.
This was also the first car we test drove, called B.U. Bhandari VW showroom at 12 pm, the TD car was at my doorstep at 3 pm. Test driving the Polo first was a mistake, but a good mistake. The TD was very good, going from a 13 year old 800cc 35bhp engine to a 70 bhp engine, had me already floored when I floored the throttle. The brakes were superior too, this was me experiencing the advancements in the industry. The car was glued to the road, undulations were not able to unsettle it at highway speeds. The fit and finish was top notch too. Mom and younger brother in the back seat liked the car too, a thumbs up from them.
Nexa Baleno
The Baleno had just launched was richer in the features compared to the Polo. Went to a showroom to TD the car, My thought going in was that maybe Maruti is trying to mend their ways and the car will be sorted to drive .For once safety and driving pleasure would triumph fuel economy. But sadly, that was not true, the car at 80 Kmph was being affected by the crosswinds, and I had to constantly correct for it. Undulating roads and crosswinds made the drive very unnerving for me. The waiting period quoted by the sales person was 7-8 months and I was in no mood to wait for that long. I wanted the car before I went back to college, so that I could enjoy a few long drives with my friends in the amazing monsoons of Pune. Things were not looking good for the Baleno, even though the features offered were impressive, simple things like a driver armrest, rear ac vents, a touchscreen infotainment system, things that Polo was missing, and then the final nail in the coffin dropped, during the TD, when my mother from the backseat commented that this feels like a bigger 800 and that was the end of Baleno.
Hyundai i20
We didn't even test drive this one. There were many reasons, I didn't like it much from the online reviews I saw. A well kitted spec was little over the budget and polo already had my heart from the test drive and it was least expensive too. (remember how I said test driving the polo first was a mistake)
Others
Even a second was not spent on looking at Maruti's, their product mantra is in the reverse order of my selection criteria. Fuel economy and features is everything, who care's about driving dynamics. I have driven many swifts, altos and wagon R's , they are just so boring.
I was looking at amaze and jazz too but my mother didn't like the design so they were out.
I didn't like the interiors of Toyota etios, specially the centre mounted speedometer, just a personal thing.
Booking and Delivery
The decision was made to go ahead with the purchase of VW Polo, we visited the B.U Bhandhari showroom, and the experience was pretty smooth, maybe because we took their insurance and VW loan.
What I wanted was a GT TSI, what we could afford was 1.2MPI Comfortline.
At that time petrol was the choice because I knew that the car won't see a lot of running as I would be going to office in company provided transport and the car would be mostly used for weekend getaways and grocery shopping. The only motivation for a TDI was the extra grunt and turbo, and that too would cost 1L extra so pocket constraints and actual review of requirements made us stick to the petrol. Little did I know that I would never work as an engineer and become a photographer who needs to travel to places and would totally miss the power, more to come on this later.
Carbon Steel Grey was selected as the colour, leather seat covers and mud flaps were freebies and reverse parking sensors were the only paid for accessory. The car was booked for 10k if I recollect correctly and the delivery time of 3-4 weeks was promised. Which meant I had a month of road trips to be planned before I went back to college.
The car came home in June exactly 3 weeks later, I had gone for PDI and it passed all the check points.The total on-road price came to 6.80L. Driving it home from the showroom was pretty scary, I was not used to the weight and the power or the lack of power, so stalled it at pretty much all the speed breakers.
Pro's :
- 4 star safety rating
- Sorted handling characteristics, has stayed composed in some hairy situations
- Understated design outside and inside keeps it relevant not the road
- Stock music system is pretty amazing, specially over bluetooth
- Good build quality
Con's :
- 1.2 Mpi engine is a sloth
- Rear seat comfort and space is bad
- Headlights are very inadequate for night highway drives
- Expensive maintenance for it's class
- Brakes are a bit underwhelming
Overall Review (Ride, Handling, Engine, Comfort)
I am going to try to summarise my review of the car here, for a very detailed review readers can head to the
Official Review (Volkswagen Polo 1.0L TSI : Official Review) Ride
The car is fairly heavy for it's class at approximately 1 ton and you can feel that in the way it rides. The ride is very planted and confidence inspiring. The suspension is on the stiffer side at city speeds but it shines at highway speeds. On highways the car sticks to the road and doesn't shuffle or bounce around much, which leads to less fatigue overall for all passengers. Can happily cruise at 120 kmph with out any fuss, though getting to these speeds require a bit of work with the lacklustre engine. Long sweeping turns at highway speeds are dismissed without any drama, the body roll though present is well controlled.
Handling
The steering is pretty direct and with an underpowered engine the car usually agrees to all your inputs as long as you respect the laws of motion. The steering is fairly heavy in city and weighs up nicely as the speed increases which inspires great confidence. The feel of the road is also very good, compared to a swift, you can always tell what's the surface like and what the tyres are upto. Push the car a little in the ghats and you really start enjoying the stiffness of the suspension and zero fuss handling, the WRC pedigree shows here. But always be aware of the weight and the braking capabilities of the car. The brakes are just enough for the 1.2 MPI but any more power and torque requires more stopping power. I have been through multiple emergency breaking scenarios over the 5 years of ownership, it has always stopped fairly well. The abs has worked reliably over roads and sand/gravel surfaces.
Engine
Now coming to the elephant in the car, the 3 pot 1.2 MPI engine made for the "kitna deti hai" market. At 75bhp/114Nm it's just adequate for city use and gets to 60 Kmph nicely, above that it requires a bit of work and patience. It starts pulling from 1500 rpms and pulls linearly till 3500 and then all the energy gets converted into noise above these rpms no point going till the redline. Some say that it sounds good some just call it noise, as a mechanical engineer, I like it.
As long as you're in the city everything is comfortable. Even on the highways you can happily cruise at 80-120 kmph and it's comfortable, the engine starts getting vocal in 5th gear at 120 kmph but it's not disturbing, you can drown it by increasing the volume of your favourite songs on the rather amazing music system. The problem arises when you want to overtake trucks quickly on a two lane highway and have to be mindful of two wheelers and the gaps are small. You need to either know the drivetrain very well and be in the right gear at the right rpms and make your move swiftly or just wait for the gap to be big enough where you can slowly build speed and overtake, over long distance the constant shuffling of gears is fatiguing. The 1.2 MPI Polo is best enjoyed at 100 Kmph with minimal overtaking to be done and just cruising to your destination enjoying the scenery and music.
I manage to get 13/14 kmpl in the city and 16-18 kmpl on highways this is what's indicated on the MID. I have not tried the tankful method.
Space
The front is pretty comfortable with big chairs and good ergonomics. The rear space is really bad and is only suited for shorter adults or children as the bench doesn't offer much under thigh support. The rear seat can only take 2 adults, with the floor bump and now an armrest in the front, rear space is really limited.
The boot if packed nicely can easily take luggage of 4 adults. I travel with a team of 4 and all our camera equipment and duffel bags fit in with some adjustments. One camera bag goes on the rear bench seat and acts as a centre armrest. A light in the boot is sorely missed.
Ownership Experience
I consider myself lucky to be based in Pune, where the dealership is run by B U Bhandari and the factory is nearby. I have had my car serviced by them till date and have had no major issues with the car or their service. The service itself is a little bit pricey on an average I end up spending 7-8k per year on annual service. Other thing that I don't like is that the service stations is 30kms away from my residence and it's a royal pain in the behind sometimes.
In the first year of ownership my mother was driving and I was in college, when I got a call at 7am in the morning, I asked her what's wrong and she told me that she crashed the car, my heart was broken, all I wanted to ask was how is the car!?
My mom was fine, she was waiting at a signal and a Mahindra bolero pick-up banged it's rear end in the front of my car as it passed perpendicular to our car and did a slight turn so the rear overhang banged into our car. The damage was a heavily dented hood and a broken headlight, the insurance took care of this. The car was in the workshop for two weeks.
In the second year of the ownership I went over a gutter cover which was not level with the road, the cover was 4 5 inches below the road surface, at 80kmph, which knocked my steering geometry out and resulted in the car getting pulled to one side when steering was held straight. Even though it was very marginal I just could not live with it, this took 3 visits to the service station to correct. This is where I realised that the service mechanics don't really care much or have in depth knowledge of the system they are working on, they are mechanics not engineers. The CRM head to whom I escalated the issue at the third visit and the floor manager both just wanted me to be okay with the pulling, they were very cordial and accommodating, after one or two rounds of steering alignment and test drive they just wanted to me be okay with it. Finally I got it rectified locally, where the mechanic understood what I was trying to tell him and corrected the geometry to be straight.
In the third year of the ownership, I visited Diveagar and travelled through tamhini ghat, for almost 100kms there were no roads just dirt tracks everything was dug up, that years service I had them look at the suspension as something was loose and making noise over bumps, they changed the bushings and said on of the stabilising rods was out of it's bushing and hence was rattling over bumps. The total servicing was 17k, pretty expensive.
The car is in it's 5th year and has covered 27k kms and I enjoy it thoroughly and even after so many years I always look back at it after parking it. I have made so many memories along with her and I hope I make many more, it's truly a wonderful relationship.

The monkey's also share my love of her
Upgrades
- Got the genuine armrest fitted by the dealer itself for 6500/-
- Got aftermarket headlights, they are running a 4700 Kelvin crystal HID's for low beam and 6000 Kelvin LED's for the high beams. This was a DIY upgrade, very easy to do.
- Automatic Headlamp Switch
Got it from
here, it's plug and play
Future upgrades :
- Alloy wheels, second hand original VW one's or maybe mom revenge
- New tyres as these JK vectra's have become hard and are 5 years old now, any recommendations?
- A remap possibly to improve throttle response and some small gains. Enquired about this, a performance garage in Pune is actually doing these, he quoted 15k for the remap and recommended a Piper-cross performance air filter at 4.8k. Do you guys think it's worth it? possible gains of 10bhp/10Nm
- A dashcam
- A ceramic coating, had done this in 2018, need to repeat it
- RCD340G infotainment system