1,10,000 kms update:
Crossed the 1.1L kms milestone yesterday. Thought of penning down few updates.
Some boring statistics:
Number of days: 1386 (~ 3 years 9 months)
Average running: ~ 79.37 kms / day.
The last 10k kms were covered in 127 days.
Niggles faced:
1. Loose link rod @ 1500 kms.
2. a/c issue @ 50,000 kms.
3. a/c wiring issue @ 66,000 kms due to RATS.
4. Blue & Me issue @ 1,04,000 kms:
Major issue was with the blue&me system which gave up on me, and I ended up using the opportunity to upgrade the head unit to Clarion CZ703A. More details here -
http://www.team-bhp.com/forum/car-en...-cz703a-4.html Service Experiences:
Been lazy to write this down, as I haven't had good experiences with service recently, the most recent one being the only exception. Its not awfully bad yet, but an unsuspecting customer can be really billed for all that he is worth!
Would need to start with the 90,000 kms service already documented here -
http://www.team-bhp.com/forum/long-t...ml#post3682424
Service Experience #15 - Scheduled Service@ 90,000 kms.
Service Satisfaction - ***1/2
Service Centre - Vecto Motors, Bangalore.
Enthusiastic SA tried to push the 60k service schedule (which includes replacement of all fluids). It is another story that I would have opted for it anyways. I was also charged for diagnostic tool even though no errors were shown on the MID.
Service Experience #16 - Paid Service@ 97,000 kms.
Service Satisfaction - *----
Service Centre - Vecto Motors, Bangalore.
Things went all wrong here!
The scheduled service as per FIAT will only be coming up at the 105k kms mark. However, I thought of getting the engine oil changed and drove the car to Vecto. Out of the many things that went wrong, some main points were-
1. Full paid service was done on the car without my confirmation, and billed for it.
2. Work completed before noon, but was made to wait till around 5pm for the billing. SA mentioned issues with the CRM system and that he couldn't close the billing.
3. By evening - I was given a manual bill with the promise that the actual bill would be sent via email later. This included payment for glow pugs that were replaced partially under warranty (and would be re-embursed later once warranty approved).
4. Paid the inflated bill amount on the manual bill since I thought its mainly to the glow plugs. However, when the bill arrived the next day - realized that the amount was almost 3k more than the bill. And also, was charged for service. And SA charged items like 3 rear suspension bushes etc (Wonder if he put for the spare wheel too!

).
SA wrote paid service in the job card. I made him strike it off and write engine oil change. And still they went ahead with service. How bad can that be!
5. The extra amount charged was refunded after writing a mail to Mr. Channabasappa. But this hasn't included the price charged extra for service and wrong parts.
Service Experience #17 - Brake Pad replacement and blue&me issue@ 104,000 kms.
Service Satisfaction - ****-
Service Centre - Vecto Motors, Bangalore.
Nothing much to mention here as only the above mentioned work was done. SA checked and informed that the blue&me unit needed replacement and would cost north of 13k including labour. Thought it was a joke for such a poor quality audio - so did not go for it.
Costs for brake pads were as below -
Labour for brakepads replace - Rs 520.41/-
Brake Pad + set - Rs 3455/-
Clips - Rs 248/-
Brake Pads - 4th set running now (Replaced at 38k & 68k and 104k kms).
Brake Disks - 2nd set running.
Service Experience #18 - Paid Service@ 1,09,500 kms.
Service Satisfaction - ***--
Service Centre - Vecto Motors, Bangalore.
Since the last service was done at 97k, I thought I'd do this one a bit late so that the next scheduled service can be at 120k kms.
Service was done in a quick and efficient manner. However, still need to deduct some points for the SA who tried to push 'all fluids change', 'brake pad cleaning' etc. Asked him to open the previous job cards and explain me the necessity of these services at the current odo reading and he kept quiet.
Was clearly mentioned on the job card only to wash the engine compartment and underbody. Still they went ahead with a full wash and interior cleaning. Did not attempt to bill it though! Good then. Complimentary services.
I had requested for a timing chain replacement, but one of the required parts was off stock although they did try hard to arrange it. Timing chain feels fine on checking though. Will get it done with the new model timing chain sometime in Jan when parts arrive.
Still a decent experience with Vecto, but you really have to keep an eye on the job card and the billing.
Paid Service Labour - Rs 1359/-
Oil Filter - Rs 432/-
Filtering Element - Rs 431/-
Fuel Filter - Rs 1775/-
Air Filter - Rs 221/-
Engine Oil - Rs 1920/-
Consumables - Rs 150/-