Re: Buying, Owning, Driving and Maintaining a car in North America Quote:
Originally Posted by aah78 I'd recommend using the dealership for a wheel alignment rather than a local tire shop. The local shops can never get the alignment right on European cars, from my experience.
For any other work I'd look for a specialized BMW / Euro shop around your area.
The dealerships usually just swap parts out and charge you for them, they don't bother too much with diagnosing faults.
For wheel-balancing, tire-work, etc. definitely go to a local tire shop - no issues. |
My experience with European cars in Europe and the USA is somewhat different.
As longs as they are standard jobs, it probably doesnt matter where you go.
But especially with allignement it is were things can get a bit tricky. This is aggrevated by the fact that most dealers and most tire fitters work with fixed prices. So they just dont have the time to really investigate. It needs to be done in the time allocated, or they are not bothered.
I have had problems with my Jaguar in the USA. Kept pulling ever so slightly to the right. Jaguar tried twice and could not fix it, The second time they told me the chassis must have been bent and the various suspension components had run out of adjustment. Could not be done. So I asked them to put it back on the lift and show me. So they did, I had a look and I told them what needed doing. Which was essentially, loosening up all bits and pieces, put it more or less in the middle of each respective adjustment range and then start re-alligning. They said it could not be done.
Found a specialised suspension shop, described my problem over the phone to the guy, who immediately said that it would require the steps I had explained to Jaguar. So took the Jag over and within an hour and a half everything was perfect. Took the print out report from their machine back to Jaguar and asked for my money back on the two botch job they had done. They read the report and refunded me without further question.
Over the years I have had re-allignements done on a variety of cars. You would think with these ultra modern re-allignement-computer-lased based jigs it would be pretty standardised. I have come to the conclussion, even when using very modern workshop equipment, it still requires specific skills, experience and knowledge. Both my Alfa Romeo Spider and Mercedes W123 are notoriously difficult to sort properly.
Even with tires shops I always check how much balancing weight they put on. I just dont like it when they stick these huge plates on. When they do I'll tell to redo it, take the tire of again, rotate it a bit, stick it back on and balance it again. 9 out of 10 times it will require a lot less balancing weight.
In the USA I used Sears for all my tires and balancing work. I found them pretty good, accomodating (I want to see what they are doing and not many USA workshop allow that), and reasonably priced.
Jeroen
Last edited by Jeroen : 15th May 2015 at 08:49.
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