Consumer Report: Lexus & Toyota named 2023's most reliable car brands with Mini in third

RahulNagaraj · 27th December 2023, 16:57

According to a new Consumer Report study, Lexus & Toyota have topped the table as the most reliable car brands of 2023. While this isn't surprising, what is interesting is to see MINI in third, having outperformed several other Japanese carmakers.

Lexus & Toyota secured 79 and 76 out of 100, respectively, in CR's predicted reliability score. MINI scored 71 out of 100, just managing to edge past Acura & Honda, both of which secured 70/100.

Consumer Report: Lexus & Toyota named 2023's most reliable car brands with Mini in third-reliablebrands.jpg

Reports mentioned that CR collected data from 3,30,000 vehicles through surveys this year. This includes vehicles ranging mostly from 2000 to 2023 model years, with a handful of MY2024 examples as well. The study also covers 20 trouble areas, including the electric motor, battery pack & charging aspects for EVs.

The study also looked at region-based reliability, with Asian automakers maintaining a good average score of 63/100. This is far ahead of European and US automakers, lagging at 46/100 and 39/100, respectively.

Among the models listed, Toyota cars occupied 7 of the top 10 positions, with the 4Runner at the top. The Camry Hybrid, Camry & RAV4 Prime followed with the BMW X5 completing the top 5.

Consumer Reports also listed out the least reliable cars of 2023, with the Chrysler Pacifica, Volkswagen Taos & Ford F-150 Hybrid making up the top 3.

Source: Consumer Reports

Link to Team-BHP news

revmaxx · 27th December 2023, 21:41

Mercedes is second from last in the list. That's a surprise.

dakshin.bhasker · 28th December 2023, 13:08

This is quite a reassuring result from the study. I am in the process of selling my GLS350d and have booked a Lexus ES300h (mainly because there is no Merc service center where I'm from and Toyota has agreed to service the Lexus. I'm from the Andamans fyi.) And I have booked a Innova Hycross to replace my 2017 Elantra. Hoping to look forward to years of peace of mind. *fingers crossed*

DonHyd · 31st December 2023, 20:49

While Lexus and Toyota are expected, Bmw is clearly ahead Of Audi and Benz. Mini is especially impressive.

Mr.Ogre · 2nd January 2024, 04:29

Surprised to not see any Chinese makers like MG, Haval, Cherry, GWM etc. There's Rivian but no Tesla or BYD in the list, unless I have gone blind.

extreme_torque · 2nd January 2024, 05:48

Quote:

Originally Posted by Mr.Ogre

Surprised to not see any Chinese makers like MG, Haval, Cherry, GWM etc. There's Rivian but no Tesla or BYD in the list, unless I have gone blind.

BYD's are not sold in US as far as I am aware. Tesla is surely there at 14

27th December 2023, 16:57	#1
RahulNagaraj Senior - BHPian Join Date: Mar 2021 Location: Bangalore Posts: 2,675 Thanked: 25,323 Times View My Garage	Consumer Report: Lexus & Toyota named 2023's most reliable car brands with Mini in third According to a new Consumer Report study, Lexus & Toyota have topped the table as the most reliable car brands of 2023. While this isn't surprising, what is interesting is to see MINI in third, having outperformed several other Japanese carmakers. Lexus & Toyota secured 79 and 76 out of 100, respectively, in CR's predicted reliability score. MINI scored 71 out of 100, just managing to edge past Acura & Honda, both of which secured 70/100. Reports mentioned that CR collected data from 3,30,000 vehicles through surveys this year. This includes vehicles ranging mostly from 2000 to 2023 model years, with a handful of MY2024 examples as well. The study also covers 20 trouble areas, including the electric motor, battery pack & charging aspects for EVs. The study also looked at region-based reliability, with Asian automakers maintaining a good average score of 63/100. This is far ahead of European and US automakers, lagging at 46/100 and 39/100, respectively. Among the models listed, Toyota cars occupied 7 of the top 10 positions, with the 4Runner at the top. The Camry Hybrid, Camry & RAV4 Prime followed with the BMW X5 completing the top 5. Consumer Reports also listed out the least reliable cars of 2023, with the Chrysler Pacifica, Volkswagen Taos & Ford F-150 Hybrid making up the top 3. Source: Consumer Reports Link to Team-BHP news Last edited by RahulNagaraj : 27th December 2023 at 16:58.
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27th December 2023, 21:41	#2
revmaxx BHPian Join Date: Apr 2010 Location: Mangalore/ Mahe Posts: 54 Thanked: 38 Times	Re: Consumer Report: Lexus & Toyota named 2023's most reliable car brands with Mini in third Mercedes is second from last in the list. That's a surprise.
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28th December 2023, 13:08	#3
dakshin.bhasker Newbie Join Date: Oct 2020 Location: Port Blair,A&N Posts: 16 Thanked: 30 Times	Re: Consumer Report: Lexus & Toyota named 2023's most reliable car brands with Mini in third This is quite a reassuring result from the study. I am in the process of selling my GLS350d and have booked a Lexus ES300h (mainly because there is no Merc service center where I'm from and Toyota has agreed to service the Lexus. I'm from the Andamans fyi.) And I have booked a Innova Hycross to replace my 2017 Elantra. Hoping to look forward to years of peace of mind. fingers crossed
	() Thanks

31st December 2023, 20:49	#4
DonHyd BHPian Join Date: Nov 2020 Location: Hyderabad Posts: 234 Thanked: 451 Times	Re: Consumer Report: Lexus & Toyota named 2023's most reliable car brands with Mini in third While Lexus and Toyota are expected, Bmw is clearly ahead Of Audi and Benz. Mini is especially impressive.
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2nd January 2024, 04:29	#5
Mr.Ogre BHPian Join Date: Sep 2021 Location: Sydney Posts: 261 Thanked: 1,044 Times	Re: Consumer Report: Lexus & Toyota named 2023's most reliable car brands with Mini in third Surprised to not see any Chinese makers like MG, Haval, Cherry, GWM etc. There's Rivian but no Tesla or BYD in the list, unless I have gone blind.
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