Ford Figo Booking and Delivery Issues

joethomasv · 19th March 2010, 17:40

I'll update the post with images hosted on team-bhp. Sorry about that.

mkerala · 19th March 2010, 17:48

Quote:

Originally Posted by joethomasv

I'll update the post with images hosted on team-bhp. Sorry about that.

That link is not working

Gilead · 19th March 2010, 17:51

joe, it says the link is invalid?

mkerala · 19th March 2010, 18:25

@joethomasv; What was the amount for extended warranty?

sanjayc · 19th March 2010, 18:45

joethomas, how come your new thread vanished all of a sudden!!

kiku007 · 19th March 2010, 18:50

Ford Internal Mailer: Sales Lead & Service Issue Tracker

A step in the right direction

joethomasv · 19th March 2010, 19:29

Sorry guys the post got deleted because I linked to external images. Let me try again: Initial report

Quote:

Originally Posted by mkerala

@joethomasv; What was the amount for extended warranty?

I think it came to around 3900. I'll check and let you know.

Brix · 19th March 2010, 19:54

You beat me to it.

Yes - if anyone has an issue, don't be quiet about it. Let us know.

kiku007, mission_safari, mustang101 or Me - can help. We can raise a Service Issue Tracker on your behalf.

Quote:

Originally Posted by kiku007

Ford Internal Mailer: Sales Lead & Service Issue Tracker

A step in the right direction

Captain Slow · 19th March 2010, 20:05

^^ Awesome So all you guys from Ford? wow.

I was told I should get my exi by 25-26th I will surely keep you guys updated.

thanks

Now if only skoda could learn something from this. Their obsession with marketing quality

sanjayc · 19th March 2010, 20:27

Wonder why this thread is not appearing in the "Hot Threads" section on TBHP home page inspite of being double the size in terms of views/replies/pages compared to similar Polo thread?

Good Ford Samaritans - does this issue tracker relates to Figo only or we poor Fiestians can jump right in;-}

Another question - will the Figo HU fit in Fiesta, just like that?

Brix · 19th March 2010, 20:41

Yes, Fiesta, Ikon, Endeavor & Figo.

Quote:

Originally Posted by sanjayc

Wonder why this thread is not appearing in the "Hot Threads" section on TBHP home page inspite of being double the size in terms of views/replies/pages compared to similar Polo thread?

Good Ford Samaritans - does this issue tracker relates to Figo only or we poor Fiestians can jump right in;-}

Another question - will the Figo HU fit in Fiesta, just like that?

kiku007 · 19th March 2010, 20:44

Quote:

Originally Posted by sanjayc

Good Ford Samaritans - does this issue tracker relates to Figo only or we poor Fiestians can jump right in;-}

All Ford models in India. BTW it will make sense to use it for recurring problems, unusual delays etc

mayukh · 19th March 2010, 21:53

Quote:

Originally Posted by Brix

No offence mayukh.

I'm quite new to the protocols of buying a new car and I didn't know my rights.

Very useful information - am now an empowered customer.

I just hope we can exhort the same rights during service.

Nothing offensive Brix !!! It's not at all a problem for me. We are just discussing things, right?

You people at FORD are trying your best to help others in Team-BHP. Being a FORD owner, I might require your help too one day.

Here we try to help each other as much as possible. Thats why we are all here.

mkerala · 19th March 2010, 22:02

Quote:

Originally Posted by joethomasv

Sorry guys the post got deleted because I linked to external images. Let me try again: Initial report

I think it came to around 3900. I'll check and let you know.

Its for how many years?

Quote:

Originally Posted by kiku007

Ford Internal Mailer: Sales Lead & Service Issue Tracker

A step in the right direction

Quote:

Originally Posted by Brix

You beat me to it.

Yes - if anyone has an issue, don't be quiet about it. Let us know.

kiku007, mission_safari, mustang101 or Me - can help. We can raise a Service Issue Tracker on your behalf.

From where did you get it?

kiku007 · 19th March 2010, 23:34

@ mkerala - We work for Ford.

19th March 2010, 17:40	#121
joethomasv BHPian Join Date: Jul 2007 Location: KL-44 , KA-12 Posts: 375 Thanked: 325 Times View My Garage	I'll update the post with images hosted on team-bhp. Sorry about that. Last edited by joethomasv : 19th March 2010 at 17:47.
	() Thanks

19th March 2010, 17:51	#123
Gilead Senior - BHPian Join Date: May 2009 Location: Chennai Posts: 2,142 Thanked: 60 Times	joe, it says the link is invalid?
	() Thanks

19th March 2010, 18:25	#124
mkerala BANNED Join Date: Feb 2010 Location: kottayam Posts: 282 Thanked: Once	@joethomasv; What was the amount for extended warranty?
	() Thanks

19th March 2010, 18:45	#125
sanjayc BHPian Join Date: Nov 2009 Location: Chennai Posts: 953 Thanked: 8 Times	joethomas, how come your new thread vanished all of a sudden!!
	() Thanks

19th March 2010, 18:50	#126
kiku007 Distinguished - BHPian Join Date: Apr 2005 Location: AU Posts: 2,409 Thanked: 8,556 Times	Sales Lead & Service Issue Tracker Ford Internal Mailer: Sales Lead & Service Issue Tracker A step in the right direction Attached Thumbnails
	() Thanks

19th March 2010, 20:05	#129
Captain Slow Senior - BHPian Join Date: Mar 2010 Location: Bangalore Posts: 1,613 Thanked: 2,202 Times	^^ Awesome So all you guys from Ford? wow. I was told I should get my exi by 25-26th I will surely keep you guys updated. thanks Now if only skoda could learn something from this. Their obsession with marketing quality
	() Thanks

19th March 2010, 20:27	#130
sanjayc BHPian Join Date: Nov 2009 Location: Chennai Posts: 953 Thanked: 8 Times	Wonder why this thread is not appearing in the "Hot Threads" section on TBHP home page inspite of being double the size in terms of views/replies/pages compared to similar Polo thread? Good Ford Samaritans - does this issue tracker relates to Figo only or we poor Fiestians can jump right in;-} Another question - will the Figo HU fit in Fiesta, just like that?
	() Thanks

19th March 2010, 23:34	#135
kiku007 Distinguished - BHPian Join Date: Apr 2005 Location: AU Posts: 2,409 Thanked: 8,556 Times	@ mkerala - We work for Ford.
	() Thanks