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Old 2nd October 2022, 11:16   #16
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re: VW servicing & repair cost higher than market value of the car?

Reading the symptoms, it sure looks like injectors are gone and the quote for repairing all 4 injectors should be around 1.25L from VW. This is what I was quoted back in 2019 when I checked for my 2011 Polo TDI.

Checked with few specialised service centers for german cars and they told only 1 injector out of 4 was faulty, removed that alone and got it repaired for 14k. Yes that was all I had to pay back then and my car has done 30k KMs post that, all good.
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Old 2nd October 2022, 11:55   #17
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re: VW servicing & repair cost higher than market value of the car?

Step one: Take the car out, and send it to a good competent independent workshop. Depending on your location (Call up Germanix-Anup 8105080459, mind you, Germanix is located really, really, really far away, deep inside Electronics City area, or Carsmith Motors-Vishwas-7760704813, closer to HSR-Koramangala junction, Adiga Motors/TuneOTronics-Vivek-9741465432, near PESIT college, Mysore road NICE road junction. I've had good experience with all three of them hence recommending, you can choose based on your convenience.)

Step two: Ask IW to do their own diagnosis. Do not tell them the most recent drama with VW service. Ask them for a scan report.

Step three: Cross check IW's diagnosis with either a knowledgeable car guy or here on TBHP.

Step four: Get it fixed. Drive the car out with the problem solved and vow to never set foot into VW service ever again.

Hope this helps.

BTW, this sounds like injector failure, or just about to give up, or the EGR is blocked-needs cleaning. But for what it's worth, please check with independent workshops. Do not fall for these scams at ASC.

Last edited by kiredd1005 : 2nd October 2022 at 11:57.
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Old 2nd October 2022, 13:07   #18
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re: VW servicing & repair cost higher than market value of the car?

Haven't read the entire thread so my apologies are in advance.

As for the injectors, always possible to remove them, number them, and ship to a Bosch Authorized Workshop for repair. If the injectors are of the repairable kind, a Bosch workshop will almost definitely do a proper repair job including replacement of parts inside the injector with new original ones. They also test the injectors and asking for a test report seals the deal.
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Old 2nd October 2022, 15:40   #19
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re: VW servicing & repair cost higher than market value of the car?

Before anything you do. Just get the vehicle out of the ASC.

They are nothing but trying to loot you and drain your hard earned money. Been there and got looted. Seen my friend getting looted.

You will not find a vehicle like the Vento again. They don't make them anymore. Especially like the TDIs.

1. Get the car scanned at a competent FNG. Also buy a scanner online. It's a mere 400-500 bucks.

2. Check for the error which is being thrown. Share it on the thread here and Google it also.

3. Also, if the injector issue comes in the error then I'd advise you to buy a bottle of Liqui Molu Diesel additive. Put it in full tank and use the car.

I have read cases where the injector failure sign came and on adding the additive, the issue subsided.

Check this post by BHPian nileshch. Post # 325

https://www.team-bhp.com/forum/test-...ml#post5406239 (My Blue Teutonic Beauty | VW Vento TDI Highline | 150,000 km update)

There is a high possibility that the issue will subside. If it doesn't, then you'll have Bosch service centers which will service the injectors or you can get the injector changed at a reputed FNG.

But I really wish, the issue gets resolved by the additive.

Good luck to you. Please keep the post updated.

Last edited by gaurav.kokra : 2nd October 2022 at 15:47.
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Old 3rd October 2022, 11:05   #20
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re: VW servicing & repair cost higher than market value of the car?

Quote:
Originally Posted by donquixote View Post
Issue was that suddenly while driving the car started jerky movement and lost pickup with the coil shaped warning yellow light on the dashboard blinking. I was near my house so was able to drive to my apartment underground parking and was also able to take it out to the tow truck when it arrived.
Exact same thing happened to me while driving on Nice Road on my Ameo TDI. Since it happened suddenly, it might not be an injector issue.

In my case, the turbocharger hose had gotten loose so the engine was running without tubro. VW palace cross diagnosed it, fixed it and gave the car back in 1 day. Charged Rs 1500 for running all the scans to make sure that there was no other issue.

Consider sending your car to VW Palace Cross for proper diagnosis. Let me know if you need me to introduce you to them.
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Old 6th October 2022, 23:13   #21
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Re: VW servicing & repair cost higher than market value of the car?

Elite motors has some absolutely terribad service. I've had nothing but disappointment come out from that garage over the course of my brief but fruitless 2 visits. I never even leave my car with any dealers. The one time I did, i paid the price in the form of two new rattles and a broken dust cap on the strut in the engine bay. Swore to myself to never do it again.

Just go to a good, trusted FNG and get it done there (there's a few here in Bangalore that'll help you out on the forums, good luck!)
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Old 11th October 2022, 23:24   #22
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Re: VW servicing & repair cost higher than market value of the car?

Quote:
Originally Posted by donquixote View Post

Questions:
1. Now I don't know if this is a real issue or a scam. Can't help feel it is the latter but want to ask her if I'm being over-cynical here?

2. Is it true that diesel cars (more so than petrol) go bad this much if not used frequently?

3. I've heard friends say that one can take to a non authorized service centre which will fix the issues at a fraction of the authorized service centre cost. Any good references around Koramangala in Bangalore where I can take a 2nd opinion?

4. What are the chances that the authorized service centres where I've been giving my car for repair themselves introduce or misreport the problems and overcharge (esp the current one who has something to gain if I agree to sell for peanuts).

Thanks in advance for any valuable inputs.
Update:
I had been on travel after I posted my original message and upon returning I visited the Elite motors service centre. My service manager told me that 2 Cylinder injectors had gone bad and needed replacement (cost 25KRs), and it was suspected that other 2 injectors also may have gone bad (which, if true would cost another 25KRs). Return hose for injectors would be another 8KRs.

He said that after the above are fixed it is possible that another suspected issue may crop up with the common rail system which if it is find would cost 2.8Lakh Rs to replace. Another such suspect was the EGR (don't know what it stands for) which may cost additional (not known how much). His pitch again was consistent that you will have to fix issue by issue until all issues are resolved and by the end it will cost you nearly 3.4Lakh Rs which is more than what anyone would pay for resale - e.g. a friend of his might offer 1.5LakhRs knowing the issues. I told him that I would like to take a 2nd opinion outside since it is high estimate and asked how much would he charge for diagnosis. They charged me a reasonable 1800Rs. While taking it back I asked him if I spend all that money how long would the car's life be? He said maybe 5 to 7 years. To me that seemed like not a bad idea. Heard that the new car VW Virtus costs 23LRs and suddenly even spending 4Lakh Rs didn't seem that bad!

I had already looked up on this forum for a trustworthy option for a 2nd opinion and found that WheelsWisdom is just the right place. I liked what I read about their approach and have now given it for this to them.

Of course all this towing to and fro - from home to Elite to home to WheelsWisdom has by now cost me 3.8+4+4.5=12.3KRs already.

Will post updates as things develop further.

Thanks to all those who gave inputs so far. Team BHP is an amazing place for those rare times one needs a friendly, high quality and reliable advice on cars. Amazing community!

Last edited by donquixote : 11th October 2022 at 23:31. Reason: Trimming quoted post.
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Old 11th October 2022, 23:30   #23
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Re: VW servicing & repair cost higher than market value of the car?

I had reported on these failures almost half a decade ago. Thread link. (A case of unreliable Volkswagen Ventos (2010 - 2012))

Unfortunately, these issues continue to plague Ventos of earlier years. Some folks have written off their cars as the cost of parts outweighs the cost of the car.
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Old 12th October 2022, 02:18   #24
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Re: VW servicing & repair cost higher than market value of the car?

I'm not sure if this is genuine or not, I just found something about the very issue you are facing. Its DIY, I don't have much technical knowledge. Why don't you take a look at this youtube Link? Looks like it worked for him.
?
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Old 1st November 2022, 19:07   #25
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Re: VW servicing & repair cost higher than market value of the car?

Another update:
I went through with Wheels Wisdom's servicing for which they used a 3rd party multi brand service centre. They kept me updated on the progress of the diagnostics including pictures of the diagnostic logs. It turned out that two injectors needed refurbishing which cost 44KRs - not replacement - (so the Elite motors service person was right) and there was no issues with Common Rail system or EGR. Diesel filter (3K)and battery (6K) needed replacement (>4yrs). The total cost including diagnostics, service charges, fuel came to 61KRs.

There were constant updates with photos taken at each stage. All in all I felt that they lived up to their motto of ethical servicing. Will use them again and recommend to friends. Glad to see the words "ethics" and "car servicing" used together, because not being an expert one always got a feeling (due to the heavy costs I incurred each time), with the Authorized Service Centre that they could easily be taking me for a ride - of the wrong kind :-)

Thank you all for the advice again! How this thread helps others.


Quote:
Originally Posted by donquixote View Post
Update:
I had been on travel after I posted my original message and upon returning I visited the Elite motors service centre. My service manager told me that 2 Cylinder injectors had gone bad and needed replacement (cost 25KRs), and it was suspected that other 2 injectors also may have gone bad (which, if true would cost another 25KRs). Return hose for injectors would be another 8KRs.

He said that after the above are fixed it is possible that another suspected issue may crop up with the common rail system which if it is find would cost 2.8Lakh Rs to replace. Another such suspect was the EGR (don't know what it stands for) which may cost additional (not known how much). His pitch again was consistent that you will have to fix issue by issue until all issues are resolved and by the end it will cost you nearly 3.4Lakh Rs which is more than what anyone would pay for resale - e.g. a friend of his might offer 1.5LakhRs knowing the issues. I told him that I would like to take a 2nd opinion outside since it is high estimate and asked how much would he charge for diagnosis. They charged me a reasonable 1800Rs. While taking it back I asked him if I spend all that money how long would the car's life be? He said maybe 5 to 7 years. To me that seemed like not a bad idea. Heard that the new car VW Virtus costs 23LRs and suddenly even spending 4Lakh Rs didn't seem that bad!

I had already looked up on this forum for a trustworthy option for a 2nd opinion and found that WheelsWisdom is just the right place. I liked what I read about their approach and have now given it for this to them.

Of course all this towing to and fro - from home to Elite to home to WheelsWisdom has by now cost me 3.8+4+4.5=12.3KRs already.

Will post updates as things develop further.

Thanks to all those who gave inputs so far. Team BHP is an amazing place for those rare times one needs a friendly, high quality and reliable advice on cars. Amazing community!
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Old 1st November 2022, 21:30   #26
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Re: VW servicing & repair cost higher than market value of the car?

Rather than refurbishing two injectors for 44k doesn't it make sense to replace them for 25k for a pair or even individually ? This was the price you mentioned in your previous post
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Old 3rd November 2022, 11:44   #27
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Re: VW servicing & repair cost higher than market value of the car?

Good point. I had this question in my mind too but in the flurry of things I didn't get to ask the service coordinator. Will ask this now. Their customer experience person had called and said I could always give them feedback. Thanks!

Quote:
Originally Posted by Mortis View Post
Rather than refurbishing two injectors for 44k doesn't it make sense to replace them for 25k for a pair or even individually ? This was the price you mentioned in your previous post
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Old 3rd November 2022, 14:03   #28
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Re: VW servicing & repair cost higher than market value of the car?

Injector Unit for Vento in Boodmo is 23K. Is it a bad idea to get it from them online ? I am asking this as a general question to all. I thought they supply quality parts. Am I wrong ? Just the other day I ordered parts worth 12K from them. Are they not dependable ?
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Old 3rd November 2022, 14:31   #29
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Re: VW servicing & repair cost higher than market value of the car?

Quote:
Originally Posted by donquixote View Post
Good point. I had this question in my mind too but in the flurry of things I didn't get to ask the service coordinator. Will ask this now. Their customer experience person had called and said I could always give them feedback. Thanks!
Should have got it replaced. In the past, refurbishing costs (as highlighted by a few members) was in the ballpark of 2k - 5k inr per injector (reference post for example, there are a few more). 22k per injector is almost equal to the new injector cost.

However given the work was already done, doubt you'll make any headway there. Try to get the cost lowered at least. Or warranty cover for a decent period.
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Old 5th November 2022, 20:28   #30
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Re: VW servicing & repair cost higher than market value of the car?

Spoke to Wheels Wisdom's technical person. He told me that this refurbishing of injector is good quality (compared to something that cost 3-4K and which might have uncertainty about effectiveness) and it comes with 6 month warranty. Also this cost of 25KRs per injector included cost of replacement, reprogramming and calibration (worth approx 6KRs) and comes with 6 month warranty. A replacement will incur added cost for these which works out to 31KRs. So for 2 injectors this solution was cheaper by 11KRs. Btw I should mention here that after diagnosis he had given me the option to replace or refurbish and told the cost difference and I had chosen to go for refurbish. The car is doing ok so far and I'm satisfied with the overall outcome.

Quote:
Originally Posted by donquixote View Post
Good point. I had this question in my mind too but in the flurry of things I didn't get to ask the service coordinator. Will ask this now. Their customer experience person had called and said I could always give them feedback. Thanks!
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