Re: License Renewal Had to get DL backlog entry done (for licenses which are older and not visible on Parivahan website).
Visited KA02 in April. After being bumped from 1 counter to another, was told to fill up DL backlog form. I said where is it available. She said parivahan website. Opened the site on phone infront of her and asked me to guide. She says I have to search on own.
Fed up, went to the dozens of agent shops in the premises. None had the form except the last shop. Filled it, submitted (counter no.14) with application form and colour 'xerox' of DL and aadhaar.
After a month, no updates. Visited again, was told to check for SMS in few days.
After another month, no updates. Visited again. Counter 14 guy says I have to check with Counter 13 woman who comes late daily. So I waited. Finally at 11:40 AM she reported to duty. 10 minutes later I got to approach her desk, explained the situation. She asked me to pickup a bunch of around 150 forms tied together from a rack and asked me to find my application. With no saner option, searched through and found my application form, which now had few scribblings by 'case workers'. Counter 13 lady says "take this form to cyber center and ask them to scan these colour xerox of aadhaar and DL and ask them to upload online. Did that. Returned to Counter 13. Lady says I will get approval SMS in 4 days.
After a month, no updates. Visited again, counter 13 lady not reported to duty till 12 PM. Begged counter 14 guy. He asked his assistant to check online. He said something. Counter 14 guy asks me to go to counter 7 and get verification done.
Went to counter 7. After 15 minute long queue frequently jumped by ignorant f**ls and agents, my turn and explained to the lady. She was struggling with frequently crashing mozille firefox browser. IT guy came and did something. Then my turn. She typed things on the PC and said ok you go to counter 13. I got an SMS saying my application is verified.
Now 12:30 PM counter 13 lady yet to arrive. Stood at counter 14 queue. At 12:40, counter 13 lady reports to duty. By then my turn at counter 14 guy. I tell him counter 7 lady has verified, now what. He says I have to get RTO approval. I say thats why I am at RTO. He says, no no, the actual RTO - the RT Officer has to approve. I go and find the RTO regional transport officer's office. Tell the PA I was sent by counter 14 guy. Was asked to wait. various RTO inspectors in cabin. Then random guy walks in, i peek and still wait outside. Then the RTO officer tells PA "if any general public is waiting send them one by one". I go and tell my DL backlog entry is pending since April and request him to approve. He scribbles his signature on the form and ask me to to go counter 7 again.
I go to counter 7 and tell the lady madam you verified an hour ago, then counter 14 guy said to meet RTO. I met RTO who asked me to meet you and get the approval. She is obviously miffed now either by workload or lack of 'currency'. She keeps the form and tells she will meet RTO with other files and get clarity. I say what clarity my application for DL backlog (which is an issue because of RTO) is pending since 3 months. She says she cant help now. I am spent now. Just walk out.
Later in the evening I get an SMS that my DL backlog is approved.
Now, tomorrow, I have to visit KA50 to apply for DL renewal.
End of movie. |