On extended warranty and service package for my Mercedes

siren373 · 17th November 2021, 21:09

Hi BHPians. This is my first post here so I apologize in advance if I'm posting it in the wrong section.

I have a 4-year-old GLA petrol that has a minimal running of 24k kms. My extended warranty and service package are both expiring this December and I'm planning to renew both but had some questions for which I thought it would be best to consult the experts.

On the service package, I've decided to get a 4 year service package. There are two options. The first one costs around 1.5 lakhs and covers the basic service. The other one costs 2.7 lakhs and additionally covers wheel alignment, wipers, and brake pads. I changed my brake pads and wipers last year and am inclined to get the cheaper package. However, the only thing I'm worried about is wheel alignment and balancing. In my previous car (Verna) I used to get it from third-party for pretty cheap (under 2K if I remember correctly). Is there something special or different when it comes to German trio or can I still get it done outside without any challenges?

Secondly, for extending my warranty to 5th and 6th year, Mercedes are asking an eye-watering 2.35 lakhs. This seems rather exorbitant to me and I'm wondering if I should even get it given the low running. The other option is getting it from this company called Edel Assurance for 1.5 lakhs. But I'm not sure how reliable they are. GTO had mentioned them in a post a couple of years back but wanted to check if anyone has had any experience with them?

VW2010 · 17th November 2021, 23:01

If the additional coverages are just these three components, You should skip them. 1.2L for these three components sounds ridiculous. On the extended warranty, please stick with Mercedes. The perks or perils of owning a Mercedes lie not in the buying/driving experience but in the maintenance department. Do not take any short cut with Mercedes.

Sushil Pingua · 18th November 2021, 06:46

Quote:

Originally Posted by siren373

However, the only thing I'm worried about is wheel alignment and balancing. In my previous car (Verna) I used to get it from third-party for pretty cheap (under 2K if I remember correctly). Is there something special or different when it comes to German trio or can I still get it done outside without any challenges?

Dear Brother, you can very well get your Merc's wheel balancing & alignment done from a reputed shop. I have seen Mercs in my place do it from JKTyre's wheel balancing & alignment outlet for under Rs.2000/-

androdev · 18th November 2021, 07:18

No need to buy service package for such a low usage. You can get wheel alignment done from any reputed shop.

It's helpful to buy warranty i feel even though it's very costly. Buy only from Mercedes, 3rd party warranty is an unknown territory in India. If you buy warranty for 6 years, there is a very good chance of Mercedes offering you goodwill warranty during 7-8 years.

Of course, given your low usage, you can get away without warranty and even without expensive insurance covers such as zero depreciation. Depends on your risk appetite and ability to pay out of pocket if something goes wrong. This is the usual dilemma when it comes to paying for insurance (warranty is also a type of insurance)

siren373 · 18th November 2021, 14:08

Quote:

Originally Posted by androdev

No need to buy service package for such a low usage. You can get wheel alignment done from any reputed shop.

It's helpful to buy warranty i feel even though it's very costly. Buy only from Mercedes, 3rd party warranty is an unknown territory in India. If you buy warranty for 6 years, there is a very good chance of Mercedes offering you goodwill warranty during 7-8 years.

Of course, given your low usage, you can get away without warranty and even without expensive insurance covers such as zero depreciation. Depends on your risk appetite and ability to pay out of pocket if something goes wrong. This is the usual dilemma when it comes to paying for insurance (warranty is also a type of insurance)

Thanks. Typically what is the cost of servicing per year if I don't buy a package? I've heard it can be up to 80k. Of course, anything less than 40k for 4 years and doesn't make sense to get the package.

Even I'm thinking to not get the warranty. The cost is too prohibitive.

17th November 2021, 21:09	#1
siren373 BHPian Join Date: Nov 2021 Location: Shimla Posts: 87 Thanked: 263 Times	On extended warranty and service package for my Mercedes Hi BHPians. This is my first post here so I apologize in advance if I'm posting it in the wrong section. I have a 4-year-old GLA petrol that has a minimal running of 24k kms. My extended warranty and service package are both expiring this December and I'm planning to renew both but had some questions for which I thought it would be best to consult the experts. On the service package, I've decided to get a 4 year service package. There are two options. The first one costs around 1.5 lakhs and covers the basic service. The other one costs 2.7 lakhs and additionally covers wheel alignment, wipers, and brake pads. I changed my brake pads and wipers last year and am inclined to get the cheaper package. However, the only thing I'm worried about is wheel alignment and balancing. In my previous car (Verna) I used to get it from third-party for pretty cheap (under 2K if I remember correctly). Is there something special or different when it comes to German trio or can I still get it done outside without any challenges? Secondly, for extending my warranty to 5th and 6th year, Mercedes are asking an eye-watering 2.35 lakhs. This seems rather exorbitant to me and I'm wondering if I should even get it given the low running. The other option is getting it from this company called Edel Assurance for 1.5 lakhs. But I'm not sure how reliable they are. GTO had mentioned them in a post a couple of years back but wanted to check if anyone has had any experience with them?
	(3) Thanks

17th November 2021, 23:01	#2
VW2010 Senior - BHPian Join Date: Dec 2010 Location: electricity Posts: 2,947 Thanked: 4,558 Times	Re: On extended warranty and service package for my Mercedes If the additional coverages are just these three components, You should skip them. 1.2L for these three components sounds ridiculous. On the extended warranty, please stick with Mercedes. The perks or perils of owning a Mercedes lie not in the buying/driving experience but in the maintenance department. Do not take any short cut with Mercedes.
	(3) Thanks

18th November 2021, 07:18	#4
androdev Distinguished - BHPian Join Date: May 2007 Location: bangalore Posts: 3,255 Thanked: 25,279 Times	Re: On extended warranty and service package for my Mercedes No need to buy service package for such a low usage. You can get wheel alignment done from any reputed shop. It's helpful to buy warranty i feel even though it's very costly. Buy only from Mercedes, 3rd party warranty is an unknown territory in India. If you buy warranty for 6 years, there is a very good chance of Mercedes offering you goodwill warranty during 7-8 years. Of course, given your low usage, you can get away without warranty and even without expensive insurance covers such as zero depreciation. Depends on your risk appetite and ability to pay out of pocket if something goes wrong. This is the usual dilemma when it comes to paying for insurance (warranty is also a type of insurance)
	(2) Thanks