Re: Shady practices with flood-affected cars in India My wife's car, Automatic Baleno Alpha (2018 make), got into an accident on a highway, one and half months back. No one was injured, but the automatic transmission assembly was severely damaged, the authorized body shop quoted 5L for replacing it, and the total cost of repairing quoted was 8.75L. The IDV was around 4L.
The Insurance company wrote a letter that they would settle the claim as s "TOTAL LOSS - NET OF SALVAGE BASIS."
The letter to the concerned RTO mentioned, "you are requested to cancel the RC, as per prevailing norms and/or provisions etc., enabling us to proceed with settlement of the said claim as mentioned above."
According to the Insurance Company (New India), after the RC is cancelled, the highest bidder (among minimum three bidders) would acquire the salvage and that amount would be paid to the insured. The rest amount (IDV minus Salvage amount) would be paid by the Insurance company.
The RTO says the rule is to first scrap the vehicle, capture video, submit the cut our engine and chassis number, deposit them, including the video of the scrapping process. After the vehicle is scrapped, then only the RC would be cancelled by them.
Now we are in a fix, who is right. First scrap and then cancel RC? Then what happens to the salvage value after the vehicle is scrapped?
Or if the rule is to first cut out the engine and chassis number, deposit them, including the video of this cutting, for the RTO to cancel the RC. The rest of the vehicle remains as it is, for the salvage buyer.
Any help would be greatly appreciated.
Last edited by newtonthinks : 26th September 2024 at 23:29.
Reason: typos
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