Re: Citroen showroom in Delhi opening soon I hope they are doing better than here in the Netherlands. During the last couple of years a constant stream of Citroen dealers has closed their doors. Many of them went bust, with no help from the Citroen HQ.
Good friends of ours ran a Citroen dealership for several decades, until they too went bust. Citroen imposes very strict T&Cs on their dealers, with very tough targets and very minimal cost re-imbusrsement on warrantee repairs etc.
At least their product line up is a bit better nowadays then a few years ago. I am not a big fan of Citroen, I have owned a few, obviously the 2CV in a couple variant.
Citroens at some point in time were quirky, very unusual, innovative designs. Not necessarily my type of car, but I always enjoyed reading up on them, taking them for a drive if I had the chance.
This is what Citroen says on their brand value: Quote:
The Citroën brand affirms its renewal
OUR SIGNATURE : INSPIRED BY YOU
At the heart of the automotive market, Citroën has been a popular brand in the noble sense since 1919: a brand in tune with the times, making people and their lifestyles its first source of inspiration. This ‘people minded brand’ spirit even permeates the Brand’s signature: INSPIRED BY YOU.
OUR PROMISE: BE DIFFERENT, FEEL GOOD
More than ever, Citroën is reconnecting with its values of boldness and comfort, through a strong brand promise: Be Different, Feel Good.
Be Different refers to Citroën’s ability to dare, to shake up the codes and to bring a breath of fresh air to the automotive landscape, notably through design, a key marker of the Brand since always.
Feel Good refers to the Brand’s ability to generate well-being for all passengers. This commitment has given rise to the Citroën Advanced Comfort® programme, a global and modern vision of comfort that guides the design of all Citroën models.
OUR VALUES: OPTIMISTIC, HUMAN, SMART
Whether it be in its product bias, in the tone of its communications and more generally in its entire customer experience, Citroën is based on 3 core values at the heart of its DNA:
OPTIMISTIC: Resolutely optimistic, Citroën has always been bold. Driven by an enthusiastic and unostentatious vision of the automobile, the Brand never ceases to amaze. Smiling, it does not hesitate to use humour and colour.
HUMAN: True to its signature Inspired by You, Citroën places people at the heart of everything it does. Societal changes, new lifestyles and consumption patterns are its primary source of inspiration for inventing an ever more fluid, easy and comfortable customer experience, in line with the aspirations and customs of our time.
SMART: Creative and ingenious, the Brand has always democratized innovative and resolutely useful solutions for its customers. More than ever, Citroën’s services and technologies are inventing a unique automotive experience: suspensions with Progressive Hydraulic Cushions, Advanced Comfort seats, Connected Cam CitroënTM, Citroën Advisor, Citroën Service 24/7, etc.
2020: ELECTRIFICATION AND INTERNATIONALISATION
After a year 2019 marked by the celebrations of its Centenary and a sales record in Europe for the past eight years, Citroën continues its offensive in 2020. A year that kicks off two major challenges for the Brand:
The electrification of the range, with no less than 6 electrified models (either full electric or PHEV) this year, including the New Citroën C5 Aircross SUV Hybrid, the Brand’s first Plug-in Hybrid model.
Accelerating international expansion, with the launch of Citroën in India, a key challenge for the Brand’s global growth in the coming years. Citroën will begin there this year by launching its flagship C5 Aircross SUV before launching – from 2021 – its C-Cubed programme, a range of new international models with a high level of local integration.
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Source: https://www.groupe-psa.com/en/brands...vices/citroen/
I know all car manufacturers hire a bunch of weirdo, overpaid consultants to come up with texts like these. But when I read stuff like some of this, I always vow to myself never to buy anything from them. Quote:
unostentatious vision of the automobile
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Really? Quote:
Citroën places people at the heart of everything it does.
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Unless you are an independent Citroen dealer. Then they just dictate what you can and can not do.
They see their entry into India as a “challenge”. Well, at least they might be onto something realistic here for once. That seems like a down to earth type of approach.
Jeroen
Last edited by Jeroen : 30th December 2020 at 21:42.
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