[IamNikhil]

The website for booking HSRP for MH 01 (Mumbai Central) RTO is as follows:

https://hsrpmhzone2.in/

The vendor seems to be Real Mazon. Was redirected to this link from the official transport department website of the Govt of Maharashtra.

[StepUP!]

Originally Posted by abhi_tjet

Hi, Rosmerta is the vendor for MH12 RTO.

I hope you would have already but did you raised grievance or submitted inquiry through this link? Order id isn't mandatory.
https://mhhsrp.com/GrievanceSelectState.aspx

There is a phone number as well under Contact us section if you aren't able to raise grievance : 7836888822.

Also, use laptop if possible for raising order. The website doesn't seems optimized for mobile browser, at least the one for MH-14(Real Mazon vendor) wasn't.

Thank you! I called up on the number and they provided order ID. Now I have to visit the selected dealer on the appoitment date to affix the same.

Originally Posted by ObsessedByFIAT

Yes, I did. I used the link provided in the below thread.

https://www.team-bhp.com/forum/stree...ml#post5899222 (Maharashtra government sets deadline for HSRP number-plates for Pre-2019 vehicles | 31st March 2025)

The process was straight forward and at the end, it generated an appointment pdf. I could only select a date one month out. So will get the harp plate in first week of Feb.

Also, I ordered the plates from my mobile device, did not face any issues

Thank you, Yes I ordered via same link. Will be visiting dealer as per the appoitment.

[Maverick5490]

My car is 10th April 2019 registered, and this portal is valid only for cars upto 31st March 2019 :(

Got the following pop-ups with indication for contacting the selling dealer.

Anyone else in a similar situation?

[IamNikhil]

Got the following error while trying to place an order for a damaged HSRP on my XUV 700 (Dec 2021, regd. at MH 01)

[bj96]

Originally Posted by IamNikhil

Got the following error while trying to place an order for a damaged HSRP on my XUV 700 (Dec 2021, regd. at MH 01)

Getting the same error for MH12 also, for X3 registered in 2020. Looks like all these sites are still unbaked and hurriedly put together to meet the government's diktat at the cost of consumers' patience and time.

-BJ

[el lobo 6061]

Originally Posted by AsphaltNomad

I'm getting the below error eventhough the mobile number is same in Parivahan app:
Attachment 2704481

Any idea on how to proceed? I currently live in Bangalore and the car is registered with Pune RTO

Were you able to register mobile number?

I'm also getting following error:

"The mobile number entered is not registered in the Vahan database. Please verify the number linked to your vehicle and try again. If issues persist, check your details on the Vahan portal"

Anyone knows a way out?

[AsphaltNomad]

Originally Posted by el lobo 6061

Were you able to register mobile number?

I'm also getting following error:

"The mobile number entered is not registered in the Vahan database. Please verify the number linked to your vehicle and try again. If issues persist, check your details on the Vahan portal"

Anyone knows a way out?

I was able to update the mobile number using the below link:
https://vahan.parivahan.gov.in/vahan...berVahan.xhtml

The update would take 1-2 days. Now I'm able to place an order for HSRP.

[el lobo 6061]

Originally Posted by AsphaltNomad

I was able to update the mobile number using the below link:
https://vahan.parivahan.gov.in/vahan...berVahan.xhtml

The update would take 1-2 days. Now I'm able to place an order for HSRP.

Getting below error:
State: Maharashtra
"This Service is not allowed from Mobile Authentication in your respective state".

I had a word with a friend who informed,

Following to be done for mobile number updating by visiting respective RTO:
1. Fill a form Rs 5
2. RC Copy
3. Aadhaar Copy
4. PAN Card Copy

[GautamJ]

Successfully Obtained HSRP for Our 2017 Car

Our 2017 car is registered with MH46 (Panvel RTO). We opted to have the HSRP delivered to NBS International Mahindra (Andheri).

The appointment was scheduled for 6th January, but we received an SMS indicating that they had received the HSRP and decided to collect it today (January 4th) after confirming the appointment over the phone.

NBS International Mahindra is unaware that they are a dealer and is not offering the fitting of HSRP.

[SRK]

Originally Posted by Blue Express

Anyone knows how to update the mobile number on the RC? It's not allowing me to book an HSRP for my motorbike since the mobile number as per parivahan website is an old one, and the link to change the mobile number based on Aadhar doesn't seem to work, the page just doesn't load after input of the vehicle details.

To complete this process, you may need to visit the RTO in person. Mobile number registered on the Vahan portal has to be the same that is linked to your Aadhaar card to order the HSR plates. In my case, the mobile number field was blank, so I had to visit the Andheri RTO to update it manually.

When visiting the RTO, remember to carry both the originals and photocopies of your Aadhaar card, RC (Registration Certificate), PAN card, and address proof (e.g., electricity bill). Request the mobile update form at the counter and follow the provided instructions, which typically involve obtaining signatures from various officials.

Originally Posted by GautamJ

Successfully Obtained HSRP for Our 2017 Car

Our 2017 car is registered with MH46 (Panvel RTO). We opted to have the HSRP delivered to NBS International Mahindra (Andheri).

The appointment was scheduled for 6th January, but we received an SMS indicating that they had received the HSRP and decided to collect it today (January 4th) after confirming the appointment over the phone.

NBS International Mahindra is unaware that they are a dealer and is not offering the fitting of HSRP.

Did they simply hand over the plates to you? What about having them installed?

I’ve just ordered mine, and the vendor for MH02 is FTA. The receipt specifies that the plates won’t be delivered to directly. they’ll be installed by the dealer. It also states that no additional charges will be applied for the installation.

[GautamJ]

Originally Posted by SRK

Did they simply hand over the plates to you? What about having them installed?

Indeed, the dealers simply handed over the plates. The soft copy of the receipt of payment and appointment was sufficient; they did not bother requesting the RC.

NBS is unaware that they are one of the dealers for fitment and is clueless as to why they are receiving the HSRP of different makes (I assume it is the same across other dealers as well).

[TheMrSidey]

Originally Posted by el lobo 6061

Were you able to register mobile number?

I'm also getting following error:

"The mobile number entered is not registered in the Vahan database. Please verify the number linked to your vehicle and try again. If issues persist, check your details on the Vahan portal"

Anyone knows a way out?

I encountered the same error. They gave me a hyperlink to the Vahan portal along with this error message. I followed the steps and the number got linked immediately.

Originally Posted by GautamJ

Indeed, the dealers simply handed over the plates. The soft copy of the receipt of payment and appointment was sufficient; they did not bother requesting the RC.

NBS is unaware that they are one of the dealers for fitment and is clueless as to why they are receiving the HSRP of different makes (I assume it is the same across other dealers as well).

One other aspect is that, along with the new HSRP number plates the agency affixes a sticker on the front windscreen. It is supposed to be orange for diesel vehicles and blue for petrol. Ideally the dealer should confirm fuel type before sticking it.

Originally Posted by sumeethaldankar

I was able to book an appointment for next month and have made the payment. Keeping fingers crossed. I hope they look good and there is no drilling etc in the car body etc.

An interesting point is, that the new HSRP number plates are printed in a standard fashion. The lettering may not align properly with where the screws of the car are situated, for fixing the number plate. They may have to drill on the car to avoid spoiling the lettering. This happened to me. I allowed them to drill for the front plates as the area was on the bumper. On the rear it would have damaged internal wiring, as the number plate is fixed on the rear hatch of the car with wiring inside a panel. It will be a good idea for owners to go for this process as these kinds of decisions are required to be made.

[Aviator_guy]

Originally Posted by GautamJ

Indeed, the dealers simply handed over the plates. The soft copy of the receipt of payment and appointment was sufficient; they did not bother requesting the RC.

NBS is unaware that they are one of the dealers for fitment and is clueless as to why they are receiving the HSRP of different makes (I assume it is the same across other dealers as well).

Dealer should install the plates (using rivet, not screw) and should not simply hand these over to the customer. Also, as mentioned below, windshield sticker should also be pasted. If you didn't receive it, I'd suggest you to check with dealer/vendor so that there is no problem with transport authorities in future.

Originally Posted by TheMrSidey

One other aspect is that, along with the new HSRP number plates the agency affixes a sticker on the front windscreen. It is supposed to be orange for diesel vehicles and blue for petrol. Ideally the dealer should confirm fuel type before sticking it.

[catchjyoti]

I have 2 vehicles for which HSRP plates are needed - one car & one scooter. Applied for both yesterday through Rosmerta vendor (for MH12 registration). The process was smooth. I have saved the receipts and have got dates for both on 13th Jan. The option for home installation was not available for my area. So chose nearby places from their list to get it installed.

[el lobo 6061]

Originally Posted by TheMrSidey

I encountered the same error. They gave me a hyperlink to the Vahan portal along with this error message. I followed the steps and the number got linked immediately.

Any chance you have the hyperlink saved in browsing history.

If so, kindly share the hyperlink to update mobile number in vahan portal.

I do not see any hyperlink in error message.