So, I got the HSRPs and the windshield sticker installed on my 2009 city today.
The overall experience was just average courtesy the dealership -- 'Courtesy Honda'.
So, I made the booking on September 23 and chose September 29 -- 2 to 4 pm as the date and time for getting the plates installed.
I called the dealership at around 1 pm today to know the status of my booking and the operator told me to call after 2 as the plates would be arriving between 2 to 4 pm which is the slot I chose.
Now, I do not know if this is true but if it is the case, then it's quite idiotic because the idea behind taking an "appointment" is to ensure that the job is completed within the selected time slot.
Anyway, I call them up again at 2.30 and they now tell me to call at 4 since the plates have still not arrived. I call again at 4 and am told to wait for 15 more minutes as they are sorting the plates.
At 4.30 pm, I make another call and the guy at the other end tells me to come tomorrow as they have 170 plates and cannot find mine. Moreover, the dealership would close at 7 pm.
I was livid as I had taken a leave from work today to get this job done. So, I tell him that I am coming down to the dealership and will find my plate on my own.
Guess, he was not expecting this and asked me to call again after half an hour. Finally at 5 pm, I am told*that the plates are ready.
A key takeaway here for those who have yet to book an appointment is to choose morning slots because in case there is a delay in the arrival of plates, you will have buffer time to get the job done as the dealerships will try to postpone the work to the next day.
I rushed to the dealership which is around 20 kms away from my residence as it was the only Honda Authorised dealership carrying out the fitments in Delhi when I made the booking on September 23 and the other option was Samara Hyundai in Janakpuri which too is 14 kms away from my place. Maybe, more Honda*dealers have been added since I booked.*
So, I reached Courtesy Honda at sharp 5.45 pm and gave them a printout of the receipt which I had got at the time of booking and was asked to wait.
They did not ask for the RC or license or any address proof of the owner which anyway would not have been an issue in my case as the car is registered in my name.
After 15 minutes, the receptionist came with the plates and asked me to verify the number on them as well as the sticker.
The fitting took another 10 minutes and I was on my way after spending around half an hour at the dealership.
About the plates:
While there's nothing new about them, the quality of printing is abysmal just like before. In 2016, I had purchased Brezza which came with HSR plates and within a year, the black paint on the embossed letters and alphabets faded and chipped away. I had to get vinyl stickers pasted on them to avoid getting a challan as the number was just not clearly visible.
Unfortunately, there is no improvement in the quality of printing four years later. Have al look at this photo. This plate is as new as it can get and look at the left border and the letter D.
About the sticker:
There are 2 stickers in total, one is the main sticker with the car number, front and rear laser serial numbers and date of registration printed on it. This was pasted first and a plain blue square piece of sticker was put on at its back to add protection and denote the car's fuel type. (Blue for petrol, orange for diesel).
P.S. Before the installation, I*asked the guy deputed for the job if the dealership could provide new*frames as my older ones were broken. He went inside and got 2 different sets priced at Rs 250 and Rs 400 each. I chose the expensive ones as the quality was superior. He went inside to return the cheaper ones and seconds later I too went inside. As I entered, I saw him pointing towards the frames that I had chosen and telling his senior (inventory guy, I suppose) that the customer wants this one. His senior with a bewildered look said, "Lekin woh toh bohot puraani gaadi hain" (But it's a very old car) referring to my City and implying why was I spending 400 bucks on a pair of*frames for*such*an old car in addition to the money spect on HSRPs. As he saw me, he gave a sheepish smile and went inside his cabin to prepare the bill. Guess, the average Joe cannot comprehend the love we BHPians have for our cars.*
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