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![]() | #46 |
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| Re: Pros & cons with different car brands - Owner perspectives only Excellent thread Samba ! I cannot comment much as i owned only one car so far with my own money and parents Amby was there since my childhood & sold off before i got my driving license. So here it goes: Name of the car brand: Ford Cars owned from that brand: 1 Number of years you have owned/used a car from that brand: 5.5 Yrs The number of Kilometers covered by the cars from that brand: 80,000 KM Pros & cons of that brand- PROS + Very reasonable servicing cost. It averages 4.5 - 5K per 10,000KM / 1Yr for a 11L car + Repair costs low as well, more so due to child part strategy. Spare cost one of the lowest in its segment. + Solidly built & safe. 6 airbag option available for many models. + Fun to drive & nice highway dynamics. + Good equipment & features offered in its class range. CONS + Power figures are not class leading in its segment. + Diesel engine not as refined as its korean counterparts. + Resale value of some models are not good as mass market brands like Maruti & Hyundai. + Performance modding options are not as great as some other brands. ![]() |
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![]() | #47 |
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| Re: Pros & cons with different car brands - Owner perspectives only Car brand- Hyundai. Car owned- Elite i20 (2018) Number of years of ownership- 1 year and 6 months. Total number of kilometers covered- approx. 26000 kms. Pros and cons of ownership: Pros: 1. No fuss engagement and negotiation experience at the service center. Sales staff seems to be aptly informed of the cars they intend to sell. 2. No monopoly of dealerships in my region. Even though Goa is a small state, we have two different dealers with a more or less equal reach pan Goa. 3. The build quality is great and the interiors seem as if from a class higher than the car owned. No rattles yet even though with widespread highway works in progress in Goa most of the roads have been in a bad condition since my ownership of my car began. 4. Pliant ride quality. 5. NVH levels are amazing! 6 After sales customer engagement seems to be great with follow-up calls from the local service centers and the national call centres being a routine after every service (paid as well as unpaid). The same holds true for any bodywork done. Cons: 1. After sales service is kind of a hit or miss at one of the dealerships we have here in Goa. While my experience at the other dealership has been amazing! 2. Spares are not as reasonable as say that of Maruti Suzuki cars. 3. My experience with the their RSA has not been a good one. 4. FE is not a good as Maruti Suzuki cars in general but is sufficient if driven in a sedate manner. I get anywhere between 15-18 kmpl on highways and 13-15 kmpl in the city depending on traffic conditions. |
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![]() | #48 |
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| Re: Pros & cons with different car brands - Owner perspectives only Name of the car brand- Maruti Suzuki Cars owned from that brand- Wagon R (Duo) Number of years you have owned/used a car from that brand- 2.5 Years (2007-2009) Number of Kilometers covered by the cars from that brand- 40,000 Pros: 1. Large number of service centres everywhere. 2. Good resale value Cons: 1. Contrary to the general trend, my Wagon R was most unreliable and gave me no end of troubles. At least three major service centres in Hyderabad couldn't rectify the low power issue. Even company engineers could do precious little. (Its not that the car was a complete lemon. The guy who bought it from me took it to a FNG and it was rectified in a jiff. The FNG guy doesn't want to disclose what he did; he just smiles when we ask him how he did it!) 2. All that customer feed back mechanism didn't help me. The treatment at the workshops is good if you are a normal customer. Problem guys like me get the cold shoulder. Name of the car brand- Toyota Cars owned from that brand- Corolla Number of years you have owned/used a car from that brand- 6 Years (2009-2015) Number of Kilometers covered by the cars from that brand- 65,000 Pros: 1. Rock solid reliability. 2. Routine maintenance is inexpensive. 3. Very professional service. Cons: 1. Repairs are expensive Name of the car brand- Tata Motors Cars owned from that brand- Indica Vista, Indigo Manza, Zest, Nexon Number of years you have owned/used a car from that brand- 12 Years (2008- Til date) Number of Kilometers covered by the cars from that brand- 4,00,000 (all four included) Pros: 1. Solid value for money 2. Cheap to maintain and repair. 3. Excellent reliability 4. No fuss warranty claims. 5. Friendly dealers and workshops (although a bit lethargic); sometimes they don't mind doing minor jobs as a favor. Cons: 1. Workshop guys not so thorough in their approach. Although it is improved a lot now, this had always baffled me because, they are never clueless about any issue (unlike the Maruti guys who didn't have a clue about my Wagon R's low power issues). Why were they so lethargic is beyond me. 2. Low brand image. (I never cared for brand image, but as long as I owned the corolla, my wife always wanted to be seen in it). |
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![]() | #49 |
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| Re: Pros & cons with different car brands - Owner perspectives only Car Brand: Maruti Suzuki Model: 800 (1999)(Sold) Number of Years owned and Kilometers : 1999-2010. 80k kms Pros and Cons: Pros: 1. Fuss free and easy maintenance. In the early 2000s it was quite cheap to service cars as the parts were repaired and put back rather than being replaced. 2. I don't know if this is a pro but the car grabbed a lot of eyes as it was yellow in colour. 3. Robust and built to last. Cons: 1. No power steering meant it was a pain to drive. 2. Only 4 gears 3. Bare Bones (no cassette or CD player) Name of company and car: Hyundai Santro (2005) Number of Kilometers: 1,19,000 Pros and Cons. Pros: 1. Peppy engine with great power to weight ratio. 2. Love the Xplod audio system provided by Hyundai. 3. Tall boy design 4. This car has been reliable unlike the other Hyundai I owned. Cons: 1. Hyundai has terrible service. Work quality is poor and costs are high. 2. A/C seems to kill the car's performance to a large extent. 3. Resale value isn't that great. |
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![]() | #50 |
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| Re: Pros & cons with different car brands - Owner perspectives only I sincerely hope all our dealers are reading this thread. And a shoutout to all FNGs which help take care of our machines, with a wide smile on their faces & superior customer care which these big shots are miles away from. My take: Name of the car brand- Hyundai. Cars owned from that brand- Getz 1.3 Petrol. Number of years you have owned/used a car from that brand- Approx 5 years. The number of Kilometers covered by the cars from that brand- 65000 kms. Pros: None. Cons: This car was a white elephant the day we bought it. Pathetic engine, mileage, ride quality. And the service centres barely did anything to help me with its niggles. In fact my FNG helped me keep the car reasonably worry free until it got too much to sell it off. Name of the car brand- Toyota. Cars owned from that brand- Etios Liva Diesel. Number of years you have owned/used a car from that brand- 6 years. The number of Kilometers covered by the cars from that brand- 36000 kms and counting. Pros: The 60 min express maintenance service, cheap cost of ownership. Otherwise I am unable to reflect on anything extravagant or note worthy that makes me remember my free or paid service experience. Cons: Superiority complex even in this economic slump, arrogance & an other worldly attitude that we are no 1. |
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![]() | #51 |
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| Re: Pros & cons with different car brands - Owner perspectives only Great thread. Here are my 2 cents Car Brand - Hyundai Cars owned - Santro, Elite I20 No. of years - 4 years split across calendar years KM covered - 18000 Pros - 1) Very good quality for the price. Always seem to be a nice place to be in for the segment 2) Reasonable service costs 3) Very clean service centers and friendly service staff 4) Overall economical to own Cons 1) Fuel efficiency can be lower Car Brand - Maruti Car owned - Wagon R 2016 model (Pre-owned) No. of years - 4 years KM - 21000 KM Pros - 1) Very reasonable service costs 2) Can be serviced outside 3) Value for money - 4) Spacious and practical inside - Applicable for WagonR only Cons - 1) Poor Gear shift 2) Rattles and fit/finish 3) Rusting Car Brand - Toyota Cars owned - Corolla , Innova KM - 85000 KM Pros 1. High quality interiors 2. Very reliable 3. Well engineered - can take good abuse 4. Very spacious and comfortable for family 5. Service center quality - very professional Cons 1. Nothing major. If I want to nitpick, Paint quality is not at par with VW / Hyundai / Car Brand - Tata Car model - Indica V2 - 1997 year, Indigo Marina KM covered - 75000 KM Pros 1. Very spacious for family 2. Rugged and abuse friendly 3. Fuel efficiency 4. Reasonable service costs Cons 1. Poor service centers - downright filthy (Now it may have improved) 2. Overall Service experience - Lost a few items, poorly trained service team 3. Lots of mechanical issues in Indica - Indica V1 & V2 were the first foray of Tata into passenger cars. Had harrowing tales to tell on these cars Car Brand - Volkswagen Cars owned - Passat and Tiguan KM driven - 37000 KM Pros 1. Driving pleasure 2. Premium and luxurious 3. Very good fuel economy even with high power 4. Safety and solidity 5. Spaciousness and comfort 6. Lots of features Cons 1. Parts availability - took sometime 8 weeks for a part to come 2. Poor service center experience - Pathetic knowledge of service team mostly, Even the service center ambiance is very bad, Not even a decent restroom. 3. Unreliable - Never know when some fault code will come and hit us 4. Expensive parts - Too many parts fail and expenses can hit thru the roof From a service center perspective, I like BMW, though I don't own one - They always seem very knowledgeable , service center ambiance is excellent and very inviting. Many cars on display. |
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![]() | #52 |
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| Re: Pros & cons with different car brands - Owner perspectives only Name of the car brand: Maruti Suzuki Cars owned from that brand: Maruti 800 (2000) Alto (2007), Swift Dzire (2012), Vitara Brezza (2017), Vitara Brezza AMT (2019) Number of years you have owned/used a car from that brand: 20 Years The number of Kilometers covered by the cars from that brand: ~97,000 kms Pros: Great Resale value Fuel efficient Ease of service at FNG Cons: POOR Sales Experience Service cost appears cheap, but not so. Brand image Poor bodyshop jobs, can never match the paint shades. Tin cans. Name of the car brand: Hyundai Cars owned from that brand: Santro (2007), i10 (2015) Number of years you have owned/used a car from that brand: 7 Year The number of Kilometers covered by the cars from that brand: 70000 kms Pros: Good quality of fit and finish Resale value Good Service Cons: Service cost Not very fuel efficient |
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![]() | #53 |
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| Re: Pros & cons with different car brands - Owner perspectives only Here goes mine, Brand: TATA Motors Models used: Indica Vista. Distance travelled: 62000 KM. Duration: 8 Years. Pros: 1. Low initial cost of purchase. 2. Feature rich. 3. Sturdy build. Rattle free. 4. Some service engineers will go many more extra miles to keep you happy. 5. Good showroom layout and etiquette. 6. Easy insurance processing. 7. Warranty replacements are hassle free. 8. Well behaved staff at service centres as well. Cons: 1. Highly unreliable can break down at any moment. 2. High repair / maintenance cost – regular maintenance costed me about 25K per visit in last few years. 3. Spares not easily available even at authorized service centres. 4. Service staff clueless on certain issues and resort to “Jugaad” solutions at times causing repeated visits for same problem. 5. Surprise visits by guests (problems) - they just come and go by their own will and wish. 6. Cling, ding, clonk, karr, kurr, khuss, all seven musical notes plus several others, from anywhere and everywhere. 7. Low brand image and resale value. Brand: Maruti Suzuki Models used: Ciaz 1.4 ZXI, Ciaz K15 Alpha. Distance travelled: 24000 KM. Duration: 3 Years, 3 month (1.4 ZXI). 4 months (K15 Alpha) Pros: 1. Highly reliable. Spacious and very comfortable ride. 2. Feature rich and reasonable pricing. 3. Good service network and reasonable service costs. 4. Great mileage – Pocket friendly. 5. Good showroom layout and etiquettes at NEXA. 6. Good resale value. Cons: 1. Overcrowded, congested, small and not very clean service centres. Service engineers are not so easy going, I got a scary look when I requested interior cleaning (of course paid extra), who bluntly refused doing so. In-fact my car picked dents and scratches many times at the service centre itself. 2. Thin sheet metal, picks dents and scratches very easily. 3. Rattles everywhere, even in a car costing a million rupee plus. 4. Earlier days (i.e., pre Nexa / Arena days) the buying experience was not at all great. Typical socialist attitude to say. When I was enquiring for Ciaz in March -April 2016, the sales executive at one showroom did not even had proper sealed water bottles for customers. In-fact he offered me and wifey his own personal bottle to drink water from, after first gulping some for himself. ![]() 5. Low brand image. Last edited by King_pin09 : 3rd February 2020 at 23:46. |
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![]() | #54 |
Distinguished - BHPian ![]() ![]() | Re: Pros & cons with different car brands - Owner perspectives only A little late to the thread. Posting about the brands I've personally been looking after for servicing, etc. over the last 10 years or so: 1. Brand: Mercedes Models used: 2004 - 2014 W211 E270 CDI; 2016 W205 C220d Distance traveled: 100,000 KM. Duration: 13 years Pros: - Well Built : Newer models feel lighter but are equally solid when it counts - Superb Stability, especially on the highway. These cars are terrific cruisers! - Fluid steering is a joy to use - Stellar sales & service quality - Insulating : The interiors, the NVH, etc. Once you're inside you're quite well insulated from what's going on outside - Luxurious Interiors : from the design to the materials use, most of them shout quality & go a long way in creating a calming & relaxing ambience - Receives a lot more respect on the roads compared to peers Cons: - Overpriced / lacking in features - Expensive service & maintenance costs compared to it's peers - Niggling problems - Rattle Prone : especially the newer models 2. Brand : BMW Models used: 2008 - 2017 E60 525d; pre-owned 2012 F30 328i (2 years) Distance traveled: 85,000 KM. Duration: 10 years Pros: - Reliability compared to peers - Maintenance costs compared to peers - More often than not it is the best in it's segment to drive (though the F30 is a little too soft for my liking): brilliant suspension & chassis mated to some competent engines & gearboxes - Understated & younger choice in it's respective segments - Good value for money, especially with their lucrative discounts Cons: - Average sales experience - Not the most practical to live with - the E60 5 series for example didn't have door pockets that could accommodate larger bottles easily. - Quality of materials isn't quite up there : Sticky door handles is something a lot of F30 & E90 owners would relate too, similarly paint quality IMHO isn't quite Mercedes level yet. - Not senior citizen friendly : especially on Sunday morning Expressway drives with the family ![]() 3. Brand: Audi Models used: 2011 - Present A6 2.0 TDi Distance traveled: 52,000 KM. Duration: 8.x years Pros: - Well built : relatively quite rattle free - Timeless design : These cars age rather gracefully - Brilliant for mile munching : in my experience, Audi's are great for cruising on the highway. Great stability, an incredibly quiet cabin, a well tuned suspension, responsive brakes! - Jack of all trades: timeless design, decent equipment on offer, stellar discounts, well balanced suspensions for most part, understated but quality interiors Cons: - Master of none: Want a driver's car - there's BMW. Want a chauffeur driven car - there's Mercedes. Want a bit of both - there was once Audi, now there is Audi, Jaguar, Volvo, Lexus, etc. It doesn't help that a lot of the positives are let down by various negatives as continued below - Poor engine choices, numb steering, FWD layout takes away from the driving pleasure which is a shame given the suspension & chassis can handle it. - Understated, but quality interiors - but the part sharing with other VW & Group products is a bit of a downer since a lot of owners would be upgrading from Skodas & VWs. - Pricing levels: Honestly, I feel VWAG's India strategy is to sell on discounts. No one wants to buy an A8 at 1.5 Cr plus, and neither does someone want an A6 at nearly 60L; but give it a few months & market the same A6 for a special price of 45L ex-showroom and it will sell ![]() - Niggles & issues keep cropping up - Poor service quality, but to be fair my recent experience was pretty decent so here's hoping for the best 4. Brand : Skoda Models used: Octavia Combi 1.9 TDi L&K, Laura TDi DSG L&K Distance traveled: 105,000kms Duration: 10 years Pros: - Well built - Feature laden - Great balance between ride, handling, performance - Strikes a great balance between the Germans, and every day commuters - far more practical for daily use than the stiff C class, low 3 series, etc. whilst being more involving to drive than say the Corolla or Elantra. Cons: - Few small niggles do crop up - Poor resale value 5. Brand: Toyota Models used: 2011 - 2016 Etios Liva GD, 2013 - 2018 Etios VXD, 2018 - present Corolla Altis VL Distance Travelled: 135,000 kms Duration: 12.x years Pros: - Reliability : All of these cars feel tight even after years of use! At 50Kkm, when we sold the Etios the engine didn't even feel opened up! - Build Quality : minimal rattles, switches are solid to operate, etc. - Decent resale value - PRACTICAL : the space, layout, and overall comfort in Toyota vehicles is more often than not a notch higher than it's rivals. Especially for those who are driven! - Safe - Abuse friendly Cons: - Average service quality & pricing - Bland interiors & average driving experience - Premium pricing 6. Brand : VW Models used: 2018 - Present VW Tiguan HL Distance traveled: 9,000 kms Duration: 1.5 years Pros: - Similar to Skoda, with nicer interiors Cons: Similar to Skoda with the following additions - Below average service quality (worse than Skoda) - Skoda variants are usually the more practical options (Kodiaq with 7 seats / bigger boot; better value for money Rapid; better kitted Laura v/s Jetta; larger superb v/s Passat etc.) I also wanted to mention about Maruti, having owned S-Cross 1.6, but to be fair the S-Cross 1.6 is quite un-Maruti given it's superior performance, better build quality, presence of small niggles, etc. |
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![]() | #55 |
BHPian ![]() | Re: Pros & cons with different car brands - Owner perspectives only Thank you Samba for this thread, here is my experience with the cars that I owned Brand: Ford Models used: Ecosport Titanium Distance Travelled during my ownership : 126,000 kms Duration: 5 years Pros: - Reliability : I felt is the most reliable car and very comfortable in driving. - Build Quality : Super build quality and very sturdy and feel very safe. Very professional sales team and also the service guys, very helpful, i think Ford is the only company who allows the owners to have a look at the servicing and never tries to fleece the customers. Service guys are very professional and have good knowledge about the car and are well trained by Ford. Never faced any issues with Spares, some of the spares are made available in one days time at the max. - Spares and service charges are very cheap and very transparent in their pricing, one can check at Ford website Cons: - Very slow in taking decisions regarding new launches, I was waiting for a 4X4 Ecosport which was launched in the international market but still India is waiting. - Less service centre, very hard to get spares outside and outside mechanic are not well versed with car for repairs. - Average resale value because of Ford name Brand: ISUZU Models used: D MAX V Cross High Distance Travelled and still counting : 16,000 kms Duration: 1 years Pros: Reliability : Very rugged and safe car and very good and reilable for offroading.Good driving comfort with a huge wheel base. Build Quality : Super build quality and very sturdy and feel very safe. Sales ream were very professional and customer friendly, also their service team, very helpful, You can be at the service bay and check while servicing, also they advises about various problems and how to tackle it. Never faced any issues with Spares, Faced some issue with the clutch padel and immediately the service guys took it seriously and replaced the master cylinder without asking any question. This problem was with a particluar batch of manufacturing and now they have recalled all the trucks and changing the Hose pipe and the master cylinder which was imported from Thailand. Cons: - Less service centre, should increase it, its only 4-5 years since its lau nch - I dont see any other issues as of now. Last edited by Max63 : 5th February 2020 at 13:25. |
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![]() | #56 |
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| Re: Pros & cons with different car brands - Owner perspectives only Great thread! Brand: Skoda Model used: 2009 Superb 2.0 TDI DSG Distance Traveled: 11000 Km Duration: 2 years in May 2020 Pros: - Power and driving dynamics. Fun even with a length of 4.8m - Comfortable. Hyderabad to Udupi in 2018, not tired. Udupi to Bangalore in 2019. Still, not tired. Bangalore to Selam and back in 2019. Only issue being that the branches I had to visit, didn't have parking. It was sitting at the hotel for 2 days in a 5 day trip - Loaded with tech. People from my colleges and workplace are in awe about electric seats, adaptive headlights, sunroof and front parking sensors. Plus, it makes life a little easy Cons: - Service is a hit or miss. Below average experience with TAFE Mangalore. Way better with Hosur Road TAFE. Took them just three days to fix wheel arch, two doors and a quarter panel - Random small niggles. Kind of expected at this age and especially as the previous owner treated the car really bad (I'd love to meet him. With a baseball bat ![]() - Eye-watering part prices and availability delays - You can't park it in Bangalore. You just can't |
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![]() | #57 |
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| Re: Pros & cons with different car brands - Owner perspectives only Brand:- Maruti Suzuki Cars owned - Current: Nothing Sold: 800 (1995) with Subros AC Number of years used cars from Maruti Suzuki - 8 years Pros & cons of the ownership- Pros- 1) Large number of dealerships/service centers. 2) Ease of availability of spares. 3) Local mechanics can easily fix most of the mechanical issues 4) Excellent customer service. Cons- 1) With AC on, there is a stress on the engine and obviously lower pickup. 2) Safety was a concern as the car is not rugged. Brand:- Hyundai Cars owned - Current: Nothing Sold: Xing eRLX (2005) Number of years used cars from Hyundai - 9 years Pros & cons of the ownership- Pros- 1) Good road manners and excellent to drive in the city. 2) Ease of availability of spares. 3) Excellent customer service. Cons- Pragmatically nothing and we have upgraded to an MUV considering the family size Brand:- Honda Cars owned - Mobilio Current: Mobilio V I-VTEC Sold: Nothing Number of years used cars from Honda - 6 years and counting Pros & cons of the ownership- Pros- 1) Good road manners and excellent to drive in the city as well as highways. 2) Extremely reliable. 3) Excellent customer service. 4) Low cost of ownership. 5) Man Maximum and Machine Minimum technology provides acres of cabin space Cons- Pragmatically nothing excepting for availability of spares. Brand:- Mahindra and Mahindra Cars owned - Thar CRDe 4X4 Current: Thar CRDe 4X4 Sold: Nothing Number of years used cars from Mahindra and Mahindra - 7 years and counting Pros & cons of the ownership- Pros- 1) Rugged and abuse friendly design. 2) Extremely reliable. 3) Most of the spares matches to its old Scorpio machine so ease of spares availability. 4) Low cost of ownership. 5) 4X4 comes handy and gets you out of most of the tricky trails with ease. 6) The feel of riding this machine can't be explained but for sure can be experienced. Cons- 1) Cheap Interiors. 2) NVH levels are way above the bearable limit. 3) Rattles and vibrations are very common for a performer like this. |
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| Re: Pros & cons with different car brands - Owner perspectives only Brand : Maruti Suzuki Car : Swift VDi(sold) | WagonR VXi Year : 8 Years | 2.5 years Driven : 1,06,000 kms | 35,000 kms Pros
Cons
----------------------------- Brand : Ford Car : Ecosport Trend TDCi Year : 1 Month Driven : 1,800 kms. Pros
Cons
----------------------------- I have also owned couple of Bikes, hope its allowed to mention the experience with the same. Brand : Hero-Honda Bike : Hunk (sold) Year : 6 years (2010 - 2016) Driven : 85,000 kms. Pros
Cons
----------------------------- Brand : Benelli Bike : TnT 300(sold) Year : 2 years (2016 - 2018) Driven : 20,000 kms. Pros
Cons
----------------------------- Brand : Honda Bike : CBR250R Year : 1 year (2018 - current) Driven : 18,600 kms. Pros
Cons
Last edited by iamahunter : 6th February 2020 at 00:21. |
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![]() | #59 |
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| Re: Pros & cons with different car brands - Owner perspectives only 1) Car Brand - Hyundai Cars Owned From That Brand - Santro Zip Plus, Santro Xing XS, Getz 1.3 GLS, Hyundai i10 1.2 Sportz, Hyundai i20 1.2 Asta, Hyundai Verna 1.6 Petrol, Hyundai Grand i10 1.1 CRDi Asta (Current) Number Of Years Used - We are outright Hyundai loyalist and have always had one from the year 2001. Currently, we still have the Grand i10 diesel. Kms Clocked - Overall, 4.7 Lakh Kms & Counting Pros
Cons
2) Car Brand - Honda Cars Owned - Honda Civic 1.8 VAT, Honda City 1.5 i-vtec, Honda Jazz 1.2 (First Gen), Honda City 1.5 ivtec SV AT (Current) Number Of Years Used - Began in 2007, Still continues Kms Clocked - 2.05 Lakh Kms & Counting Pros
Cons
3) Car Brand - Toyota Cars Owned - Innova 2.5G & Toyota Corolla Altis 1.8 GL Number Of Years Used - 2006, Still Continues Kms Clocked - 2.5 Lakh Kms & Counting Pros
Cons
4) Car Brand - Mercedes Benz Cars Owned - C200 CGI Number Of Years Used - 6 Years Kms Clocked - 61000 Pros
Cons
5) Car Brand - BMW Cars Owned - 320d Luxuryline LCI Number Of Years Used - Almost 1.5 Years (Current Ride) Kms Clocked - 40000 Pros
Cons
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| Re: Pros & cons with different car brands - Owner perspectives only Brand - Fiat Cars owned:
A subjective list of pros and cons. Not in any order. Pros:
Cons:
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