Re: Peugeot & Birla groups set up engine & gearbox plant in Hosur Best wishes to them. I hope they make good quality products.
I had bad experiences with Avtec's automatic transmission used on the forklifts. Frequent failures, very costly repairs and spares not available timely.
After spending a lot of downtime and cost (in quite a few lakhs) without any explanation of cause of failure, finally I myself studied the transmission and diagnosed the issue. I then went to Avtec (Hosur) on my own and explained them my diagnosis. Visit was cordial. Immediately after the visit, I also sent them this explanation by email since they requested so.
And then they just stopped communicating with me. Emails as well as the phone calls went unanswered.
Then I myself figured out a solution and implemented the same by spending Rs. 300. Since then I did not encounter those failures again.
But their approach of shutting down the communication shocked me, especially after a cordial visit. And there were no efforts to solve my problems, which were experienced by other buyers too.
I will NOT buy a vehicle with Avtec transmission again. Sorry for a negative remark Avtec and CK Birla group but I had to mention this because of the way you treated a customer and because you were deliberately not accessible.
Last edited by Rahul Bhalgat : 23rd November 2018 at 12:23.
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