Petrol Pump scams

Cresterk · 19th December 2022, 13:30

Quote:

Originally Posted by deathwalkr

Sorry if wrong, but is it not advisable to turn off the engine while fuel is being filled up? As my father used to say, go near the pump, switch off car, open fuel lid, get down, inform type of fuel and quantity, check zero and stay there till process is completed.

Old habits die hard i guess...

I don't really see the point in turning off the car nor have I ever done it. I thought that was just a habit that stuck around from the times of old cars like people who rev their cars before turning them off.

Ananthang · 21st December 2022, 20:39

Quote:

Originally Posted by dust-n-bones

Not sure why an attendant cannot do the same tricks here - scan, show a bogus fill, and then give you partial fill. Till the time there is a 'man in the middle', and that man can be corrupted and the customer can be distracted, this problem doesn't go away - is what I feel.

Attendant doesn’t even log amount here I thought, he scans the QR code we got in SMS starts the dispense machine, sets to zero and after that it stops only after the coupon amount is reached. If he stops it purposely there is no reason he can give.

shridhan · 28th December 2022, 14:36

Quote:

Originally Posted by amrit_bareta

Sir, if we ask them to put oil in rupees instead of litres , then the chances of this fraud may be reduced, I always ask them to put oil in rupees, not in litres .

You are absolutely right sir, petrol pump machines in rural areas are mostly tampered with.This thing is very common in our Punjab, specially at Indian Oil pumps

Even if you ask him to fill petrol of Rs. 500, they will fill Rs. 100, then they will continue till 400. Then ask you to pay 100+400= 500. But he filled for only 400 as he DID NOT RESET the meter in between. He gets to keep the extra 100. They pretend to hear wrong and scam us.

e46 · 19th January 2023, 12:21

Attention Bangalore folks,

Its has been twice in the last few weeks that I noticed this aparent scam (IOCL) and thought of sharing. I ensure the meter is zero before refilling, but still find that it rapidly reaches Rs. 120-130 in first few secs.

I am unsure if this really is a scam and others have experienced the same. Please let me know.

Also, any pointers to petrol pumps in between Silk Board and Embassy Tech park in Outer ring road which are comparatively better/ cheat less.

Born 2 Be Wild · 21st January 2023, 21:54

Quote:

Originally Posted by e46

Attention Bangalore folks,

Its has been twice in the last few weeks that I noticed this aparent scam (IOCL) and thought of sharing. I ensure the meter is zero before refilling, but still find that it rapidly reaches Rs. 120-130 in first few secs.

I am unsure if this really is a scam and others have experienced the same. Please let me know.

If you see the meter reset to '0' then rest assured there is no scam. Rate of dispensing is Dispenser specific. Hence speed varies, key thing to note is that the meter reads 0 before refuelling.

Stolidus500 · 21st January 2023, 22:59

Quote:

Originally Posted by e46

Its has been twice in the last few weeks that I noticed this aparent scam (IOCL) and thought of sharing. I ensure the meter is zero before refilling, but still find that it rapidly reaches Rs. 120-130 in first few secs.

I am unsure if this really is a scam and others have experienced the same. Please let me know.

Newer dispensers go upto 50 lpm with 10 lpm machines being very common. For 120 rupee you get a little more than a litre. Hence it will take a newer machine barely 4-5 seconds to dispense that amount.
Also, most of IOCL pumps are automated, if in doubt you can ask them to confirm the transaction on their system, If you've been provided with a printed bill, no chance of less delivery whatsoever.

heysac · 22nd May 2023, 11:35

While returning from a long trip, Kannur to Bang, I stopped at Nayara in Hunsur for filling. The guy started to pump fuel and stopped at ~400 (note: not exactly at 400). I can't recall whether he had asked me initially about qty or not but I wanted a full tank. When I asked why he stopped, he said all locals fill up for 400 (which is a joke since card run 40-50 kms only) and I joked it would be over soon. Then many of them started talking about Delhi (DL plate) etc and when I saw the machine they were filling up. But while charging they asked me to pay Rs 400 + Rs 2750 even though as per my accurate calculations, the car could only take fuel for Rs 2750. This despite the meter reading was not exactly Rs 2750 (they were leaving the change for cheating me!). I protested and they started saying machine resets to 0 automatically etc. Basically, they had distracted me while conitnuing to fill up and asked for Rs 400 extra. I have tweeted to Nayara about this and they are investigating! The receipt given was on paper which also indicates fraud! I hope the pump keeps digital record and also CCTV cameras capture the readings! I was really pissed at this!
Another thing I noticed is that my car efficiency on highway seems to be lower by ~2-3 km/lt (15-16 kmpl swift petrol on long drive). Are people seeing lower fuel efficiency on Nayara fuel? I see decent efficiency when I fill at Essar in local drives (~12-13 kmpl). I believe earlier I have seen ever ~18 kmpl on long drive with higher load (~ 150 kg higher).

HappyWheels · 22nd May 2023, 11:43

Quote:

Originally Posted by heysac

... I have tweeted to Nayara about this and they are investigating! The receipt given was on paper which also indicates fraud! I hope the pump keeps digital record and also CCTV cameras capture the readings! I was really pissed at this! ...

Filled fuel at Nayara, enroute from Bangalore to Lepakshi (the first one that come in this sector on the highway). Total amount was 3091, attendant keyed in 3901 in card machine and payment done. But he noticed it himself and paid the difference in cash.

Not sure if this was a scam, which he aborted as I always ask for payment slip and bill, or a valid slip of the finger.

heysac · 22nd May 2023, 11:47

Quote:

Originally Posted by HappyWheels

Filled fuel at Nayara, enroute from Bangalore to Lepakshi

How was the fuel efficiency? Another bhp-ian had mentioned that the fuel efficiency was lower on Nayara Diesel.

HappyWheels · 22nd May 2023, 12:15

Quote:

Originally Posted by heysac

How was the fuel efficiency? Another bhp-ian had mentioned that the fuel efficiency was lower on Nayara Diesel.

My first experience with Nayara was a filling from Erode, 3 days back. Got better than usual mileage.

The current filling needs to checked.

RavSam · 22nd May 2023, 12:23

Quote:

Originally Posted by HappyWheels

Filled fuel at Nayara, enroute from Bangalore to Lepakshi..Not sure if this was a scam, which he aborted as I always ask for payment slip and bill, or a valid slip of the finger.

Mistake may be genuine but then what about fuel surcharge? If my surcharge was waived off till 3000 and he fills upto 3100 and gives me Rs.100 back, I would still have to pay a higher surcharge amount. May be of minuscule value, but still.

HappyWheels · 22nd May 2023, 14:43

Quote:

Originally Posted by RavSam

Mistake may be genuine but then what about fuel surcharge? If my surcharge was waived off till 3000 and he fills upto 3100 and gives me Rs.100 back, I would still have to pay a higher surcharge amount. May be of minuscule value, but still.

Good point; but fortunately, the surcharge gets reversed.

RavSam · 22nd May 2023, 16:36

Quote:

Originally Posted by HappyWheels

Good point; but fortunately, the surcharge gets reversed.

Yes, but some cards have a capping on it. And it's in percentages, right? Or is it entire charge always gets reversed?

HappyWheels · 22nd May 2023, 21:05

Quote:

Originally Posted by RavSam

Yes, but some cards have a capping on it. And it's in percentages, right? Or is it entire charge always gets reversed?

Entire charge always gets reversed. My net card charge for fuel has always been what I have been billed at the petrol station.

NightFury · 26th May 2023, 20:04

In my experience, reversal depends on Credit card bank as well as the petrol pump vendor.

Normally on using credit cards, surcharge of 1% and GST of 18% on surcharge is levied to consumers. Ex. If fuel of 3000₹, 30₹ will be surcharge and 5.40₹ will be GST.

On using my ICICI credit card on HPCL bunks, both GST as well as surcharge is reversed. However, on Shell and others, only surcharge is reversed.

On using Amex credit card on Shell, neither surcharge nor GST is reversed.

In either of cases, we don't receive reward points also

. I have decided to stick to using UPI at bunks now !!

19th January 2023, 12:21	#214
e46 BHPian Join Date: Oct 2010 Location: BLR, RDP Posts: 322 Thanked: 280 Times	Re: Petrol Pump scams Attention Bangalore folks, Its has been twice in the last few weeks that I noticed this aparent scam (IOCL) and thought of sharing. I ensure the meter is zero before refilling, but still find that it rapidly reaches Rs. 120-130 in first few secs. I am unsure if this really is a scam and others have experienced the same. Please let me know. Also, any pointers to petrol pumps in between Silk Board and Embassy Tech park in Outer ring road which are comparatively better/ cheat less.
	() Thanks

22nd May 2023, 11:35	#217
heysac BHPian Join Date: Feb 2010 Location: Bangalore Posts: 236 Thanked: 135 Times	Re: Petrol Pump scams While returning from a long trip, Kannur to Bang, I stopped at Nayara in Hunsur for filling. The guy started to pump fuel and stopped at ~400 (note: not exactly at 400). I can't recall whether he had asked me initially about qty or not but I wanted a full tank. When I asked why he stopped, he said all locals fill up for 400 (which is a joke since card run 40-50 kms only) and I joked it would be over soon. Then many of them started talking about Delhi (DL plate) etc and when I saw the machine they were filling up. But while charging they asked me to pay Rs 400 + Rs 2750 even though as per my accurate calculations, the car could only take fuel for Rs 2750. This despite the meter reading was not exactly Rs 2750 (they were leaving the change for cheating me!). I protested and they started saying machine resets to 0 automatically etc. Basically, they had distracted me while conitnuing to fill up and asked for Rs 400 extra. I have tweeted to Nayara about this and they are investigating! The receipt given was on paper which also indicates fraud! I hope the pump keeps digital record and also CCTV cameras capture the readings! I was really pissed at this! Another thing I noticed is that my car efficiency on highway seems to be lower by ~2-3 km/lt (15-16 kmpl swift petrol on long drive). Are people seeing lower fuel efficiency on Nayara fuel? I see decent efficiency when I fill at Essar in local drives (~12-13 kmpl). I believe earlier I have seen ever ~18 kmpl on long drive with higher load (~ 150 kg higher).
	(2) Thanks

26th May 2023, 20:04	#225
NightFury Newbie Join Date: Oct 2021 Location: Pune Posts: 3 Thanked: 3 Times	Re: Petrol Pump scams In my experience, reversal depends on Credit card bank as well as the petrol pump vendor. Normally on using credit cards, surcharge of 1% and GST of 18% on surcharge is levied to consumers. Ex. If fuel of 3000₹, 30₹ will be surcharge and 5.40₹ will be GST. On using my ICICI credit card on HPCL bunks, both GST as well as surcharge is reversed. However, on Shell and others, only surcharge is reversed. On using Amex credit card on Shell, neither surcharge nor GST is reversed. In either of cases, we don't receive reward points also . I have decided to stick to using UPI at bunks now !!
	() Thanks