[Aditya]

General Motors India has launched a smartphone application called ‘myChevrolet India’ for its customers. The application is said to feature tools, which will aid customers, post the purchase of their vehicles. It can be downloaded from Google Play Store and Apple App Store.

Link to Team-BHP News Article

[itwasntme]

Tried multiple times to register my Cruze but received a consistent error message 'please enter a valid 17 digit VIN'.

[GrammarNazi]

Theres a similar app for specifically for Mahindra XUV5OO in both Android & iOS :

Android : Link
iOS : Link

These apps could be a very useful not only for us owners but also for the companies to keep track of the vehicle performance and maybe even to provide emergency services more efficiently.

[Aditya]

General Motors India has introduced a 24x7 free roadside assistance program for its customers. Anyone who buys a new Chevrolet vehicle from January 2014 will be eligible for this program.

Link to Team-BHP News Article

[ad3952n]

Hi all, I do not trust the dealership network of GM firstly. Secondly, They are pathetic in providing customer service at the A.S.C (Noida one is the worst) when a customer approaches in person. So going by the poor and unprofessional attitude of the dealers to give proper customer assistence at A.S.C; I opine this road side assistence is also nothing more then a gimmick.

thanks

AD

PS: The Noida ASC ruined my Optra.

[k_nitin_r]

Originally Posted by ad3952n

I do not trust the dealership network of GM firstly. going by the poor and unprofessional attitude of the dealers to give proper customer assistence at A.S.C; I opine this road side assistence is also nothing more then a gimmick.

Seeing how their services are free after the annual fee has been paid, I wonder what would keep them from having an IVR saying, "None of our service agents are available at this moment; please contact us later."

Having a service where we pay a discounted per-incident fee after having paid a nominal annual membership fee would seem more reassuring - at least they have to attend to the customers to claim the per-incident fee. Maruti provides their mobile van service to attend to broken-down vehicles by charging a nominal per-incident fee without any annual fee.

Then again, the technicians would probably just prepare a bill for the per-incident fee and then demand to receive a separate fee without having any bill to hand over for the cash received, leaving one to suspect if there's some kind of a scam involved - this is how Exide's BAT mobile works.