I have been meaning to post this for a while now, here goes. The post is long winded, so please indulge me. These are my personal impressions. This is our (wife and I) first car buy after coming back to India 10 years ago. Until now were managing with my dad’s Maruti 800 (our family workhorse) and a driver. I have never driven in India. I do not even know where my license is, so had to apply and obtain a duplicate DL.
Decision process
The must haves in the car we were looking for were:
- Petrol Engine with Auto Transmission
- Dual Airbags, ABS and any other safety features
- Acceptable fuel economy (around 9-12 kmpl in city)
- 9-11 lakh OTR price (Bangalore)
- 4+1 seating including driver
The above criteria narrowed the choices to very few make/models
- Hyundai i20 Sportz AT
- Hyundai Verna 1.6 AT
- Honda Amaze VX AT
- Honda City (3rd Gen) V AT
- VW Polo TSI
- VW Vento TSI
- Maruti Swift Dzire VXi AT (looks did not appeal to us)
- Nissan Sunny AT (looks did not appeal to us)
- Renault Scala AT (looks did not appeal to us)
- Ford Fiesta AT (personally I am not a big fan of Ford)
- Ford Ecosport AT (personally I am not a big fan of Ford + long wait time)
- Skoda Rapid AT (some negative feedback on ownership experience)
So, we started considering Honda/Hyundai/VW offerings. Kept a weekend free and started calling for test drives from respective dealers.
Honda Amaze was our first choice. We were reasonably impressed by the road behavior and trim of the car. Honda has done a good job of packaging a lot of features into a small car with a reliable engine and transmission. Honda City AT was out of our budget at the time. Honda City AT is a nice car, but price and imminent 4th gen discouraged us; did not want to end up buying a model that is being phased out. The sales team’s attitude hit us when we walked into the showroom after a test drive. The guys at Magnum Honda (Kanakapura Rd) were really not interested in selling us a car. They would not give us a delivery schedule (2-4 months wait time). We were asked to give a choice of 3 colors (almost like playing lucky draw). No negotiation on price (even cheap accessories). Pre-sales attitude was a deal breaker.
VW Polo TSI was our next choice. Two words to describe it “Hot Hatch”. But practicality kicked in; the car was small for our requirements. Rear seats space is very cramped. This is truly a driver’s car and not a people mover. 3-4 months wait time was also a negative factor especially with an election budget coming. Next came the Vento TSI; we did not know about this model until we called up the dealers enquiring for Polo TSI. Vento TSI has 1.2L TSI + 7-speed DSG with comfortable rear seat spacing and boot space. Almost won me over, but pricing was a bit of a stretch. The sales folk at VW Palace Cross were very helpful in explaining the details of the car, pricing and delivery schedules. Plus point for immediate availability.
Hyundai i20 AT was ruled out due to cabin space consideration and possibility of the model going in for a revamp. Verna AT was test driven; I liked the car from outside (wife did not; she felt it has too many lines). The interiors of Verna spoke to me 10 years younger. I felt there are too many flashy knick-knacks in the cabin (faux wood, etc). I am not very tall and hence did not like the driving position; felt lost and searching for the edges of the car. Another factor was the gear box; 4-speed is so 20th century on a 21st century sedan. Also for 2 airbags you need to go for the high end AT. 1 airbag or 6 airbags between EX and SX trims. We were not ready to compromise on this feature. Have to say this; the folks are Trident Hyundai (Cauvery Jn) were very responsive and hungry for business (Honda dealers please take note).
Came back home slept over it and the next day, both my wife and I decided that the Vento TSI spoke to us. This may be a biased decision, as I owned a Passat GLS AT while in the US 10 years ago; and the Vento made me feel like re-living the experience. Now the DSG conundrum; researched it, the pros/cons and I have taken a calculated risk. The car will not be my commute vehicle (thanks to BMTC Volvo) and hence the crawl traffic stress on DSG is somewhat mitigated.
Dealer and delivery experience
Once we decided on the VW Vento TSI, it was a matter of choosing which dealer to buy from and color. Wife and 9-year old boy had pre-decided on Shadow Blue. VW Palace Cross (where we test drove) had Shadow Blue color in stock, VW Whitefield had White color in stock. VW Bangalore did a song and dance over the phone (we can get you what you want by Jan 2014).
VW Palace Cross was the obvious choice. The SA we interacted with is Vinod; he does deserve credit for making the delivery a hassle free one.
Test Drive: Oct 27, 2013
Our Decision: Oct 28, 2013
Payment: Oct 29, 2013
Small price break on floor mats, mud flaps, cover; delivery promise on Nov 04, 2013 (I was impressed as Nov 1, 2, 3 were closed holidays for the dealer)
Pre-regn paperwork: Oct 31, 2013
The SA arranged for this at my wife’s office and mentioned that registration will not be possible before delivery as the make/model is not in RTO database. But he also clearly told us that the car would be delivered on promised with temp registration.
Delivery: Nov 04, 2013
We showed up at 10:30 am as agreed, completed the formalities at 11:30 am. Stopped by India Garage for a complimentary 15 liters of petrol (nice gesture) and were at “Gaadi Ganesha Temple” at 12:00 noon. For non-Bangalore folks, “Gaadi Ganesha Temple” on Kasturbha Road is a popular first stop for new car buyers. Legend goes that Kempegowda used to stop his chariot here before heading out to hunt. Note: Please check tire pressure at dealer (ours was at 42 psi all tires and got it down 33 psi at first fuel up)
Came home to my parents’ place for my mom’s pooja and my cousin & son immediately started pairing all smart devices to the car’s music system. Took my parents out for a round; they were impressed and enquired why we bought such a big car. On the way back to our apartment, at a crowded intersection as we were negotiating a right turn, another car hurriedly bumped into the right rear wheel and bumper. The other car sped away. I got down with my heart in my mouth and intestines knotted up; inspected for damage (surprise there was none, except an insignificant on the mud flap). Cursed the driver and went home.
RTO Regn: Nov 19, 2013
Had to take the car to the RTO to meet with the dealer representative and get the VIN etch on some form.
Plates: Nov 22, 2013
Collected the embossed metallic plates from dealer.
All said, I would recommend VW Palace Cross. Hopefully I don’t need to see them until one year or 15000 kms.
I will post the user experience in a separate post. Still discovering the car.