Fiat revvs away from Tata dealerships. To set up its own distribution network

n.devdath · 21st February 2013, 16:29

Quote:

Originally Posted by nkrishnap

Your thoughts would more or less fall in line with KHT and Aadya. KHT and Aadya are known to have extreme variances in customer satisfaction and they definitely lack consistency.

Not just Aadya and KHT, most Tata dealers including Concorde are a known bunch of people who have a lot to improve upon hence my concern. I hope Fiat India have done enough reprimanding and groundwork before appointing their new dealers.

blueblooded · 23rd February 2013, 20:36

I am pleased to inform that the new dedicated FIAT dealership has come up in LUCKNOW on daliganj ,sitapur name.The dealership goes by the name of CLASSIC MOTORS.
I had an opportunity to visit the place for brake overhaul.
It was welcome change from the tata-fiat ventures in Varanasi and lucknow .The ambience was FIATesque ,the service guys were quite courteous and eager to attend to my queries .Moreover the workshop was well stocked as compared to my previous encounters with the tatas where one has run from one point to another to ensure things are moving apace.
well done fiat .
regards
praveen singh

Recallers · 26th February 2013, 18:37

Don't know if anyone mentioned it above, FIAT has opened a new exclusive showroom in cochin earlier this month with the name HYSON MOTORS. Good to see such a move from fiat, hope the service improves.

ku69rd · 26th February 2013, 19:09

Quote:

Originally Posted by nkrishnap

What makes you think so? Any first hand experience with Prerana Motors Kudlu Gate Fiat's team?

One of my friend who bought a Fiat Punto recently, gave it for its first free service at Kudlu Gate Fiat Service Station. Apparently he got first class treatment and quite a few faulty spares were replaced under warranty. Since I know my friend who is a newbie into cars, his satisfaction meant that they have done a decent job.

thoma · 26th February 2013, 19:27

Quote:

Originally Posted by Recallers

Don't know if anyone mentioned it above, FIAT has opened a new exclusive showroom in cochin earlier this month with the name HYSON MOTORS. Good to see such a move from fiat, hope the service improves.

As per the latest ad in the malayalam daily, it is Hyson at Thrissur and Ernakulam and Marikar at Kottayam as Fiat Exclusive dealers. The rest are Tata-Fiat dealers.

nkrishnap · 26th February 2013, 20:22

Quote:

Originally Posted by ku69rd

One of my friend who bought a Fiat Punto recently, gave it for its first free service at Kudlu Gate Fiat Service Station. Apparently he got first class treatment and quite a few faulty spares were replaced under warranty. Since I know my friend who is a newbie into cars, his satisfaction meant that they have done a decent job.

Yes. To me, the diagnosis is important along with the required replacements/repaired. This is where PRERANA/VECTO motors excels as compared to other authorized service centers for Fiat.

StarrySky · 26th February 2013, 21:58

Quote:

Originally Posted by StarrySky

I do not know if the Hyson Tata-Fiat service centre at Puzhakkal will still be accepting Fiat cars.

Received a call from Hyson Motors, Thrissur yesterday. They informed me that the service for Fiat cars will be handled only at the new exclusive Fiat showroom from March 15th onwards.

Binzone · 27th February 2013, 11:50

Quote:

Originally Posted by StarrySky

Received a call from Hyson Motors, Thrissur yesterday. They informed me that the service for Fiat cars will be handled only at the new exclusive Fiat showroom from March 15th onwards.

Where exactly is the new service centre?

ku69rd · 27th February 2013, 12:22

Quote:

Originally Posted by nkrishnap

Yes. To me, the diagnosis is important along with the required replacements/repaired. This is where PRERANA/VECTO motors excels as compared to other authorized service centers for Fiat.

Hi Krishna,
As a matter of fact they requested additional downtime so that they could diagnose the faulty BT Setup. But I thought the Kudlu Gate Service Station will eventually become a FIAT Authorized Service Center, am I wrong with this update?

nkrishnap · 27th February 2013, 12:26

Quote:

Originally Posted by ku69rd

Hi Krishna,
As a matter of fact they requested additional downtime so that they could diagnose the faulty BT Setup. But I thought the Kudlu Gate Service Station will eventually become a FIAT Authorized Service Center, am I wrong with this update?

They are moving to a stand alone service center and the staff (FIAT) will move to this new service center with the name Vecto Motors which is about a 1.5 kms further away from Kudlu gate towards Electronic City.

The showroom is being inaugurated on the 2nd of March 2013 and the service center will go operational in a couple of weeks.

StarrySky · 27th February 2013, 12:28

Quote:

Originally Posted by Binzone

Where exactly is the new service centre?

The new service centre is on the Mannuthy bypass opposite Oushadhi. While travelling from Cochin to Mannuthy, it appears on the right at the end of the 2nd flyover on the bypass after the toll plaza. While travelling from Mannuthy to Cochin, it comes up on the left at the start of the first flyover on the bypass.

Binzone · 27th February 2013, 12:55

Quote:

Originally Posted by StarrySky

The new service centre is on the Mannuthy bypass opposite Oushadhi. While travelling from Cochin to Mannuthy, it appears on the right at the end of the 2nd flyover on the bypass after the toll plaza. While travelling from Mannuthy to Cochin, it comes up on the left at the start of the first flyover on the bypass.

Thanks. Will check this out on my next visit to Trichur. 75k service coming up for the Palio.

nkrishnap · 27th February 2013, 18:13

It's now official. Received a call few mins regarding the inauguration of Vecto Motors on 2nd March 2013 at 11.30 am

Will post the location details a little later in the day.

aqualeo2040 · 27th February 2013, 19:44

Quote:

Originally Posted by nkrishnap

It's now official. Received a call few mins regarding the inauguration of Vecto Motors on 2nd March 2013 at 11.30 am

Will post the location details a little later in the day.

Vecto Motors is on the same service lane as the present Prerana Workshop at Kudlu Gate Jn on Hosur Road. It is just on the other side of the junction. So, basically, you stick to the service lane and the showroom comes on your right hand side.

Rufus_M · 1st March 2013, 09:41

Good news for Fiatians from Mangalore. The Fiat exclusive dealership for Mangalore is taken by M/S Hanuman Motors. FYI they were a Tata-Fiat dealer in Udupi. Their sales outlet is coming up in Sterling Chambers, Near M.G Road. Nearby landmark is Expert Educational Administrative Block. A coming soon banner has been put up in this place & it mentions that M/S Hanuman Motors, NH-66 , Kulur.

So in all probability they may open their service centre in Kulur. I couldn't meet any of their people as i saw it very early in the morning. Will find out & update the thread.

23rd February 2013, 20:36	#632
blueblooded BHPian Join Date: Aug 2009 Location: Varanasi Posts: 369 Thanked: 68 Times	Re: Fiat revvs away from Tata dealerships. To set up its own distribution network I am pleased to inform that the new dedicated FIAT dealership has come up in LUCKNOW on daliganj ,sitapur name.The dealership goes by the name of CLASSIC MOTORS. I had an opportunity to visit the place for brake overhaul. It was welcome change from the tata-fiat ventures in Varanasi and lucknow .The ambience was FIATesque ,the service guys were quite courteous and eager to attend to my queries .Moreover the workshop was well stocked as compared to my previous encounters with the tatas where one has run from one point to another to ensure things are moving apace. well done fiat . regards praveen singh
	(1) Thanks

26th February 2013, 18:37	#633
Recallers BHPian Join Date: Dec 2012 Location: Cochin Posts: 53 Thanked: 50 Times	Re: Fiat revvs away from Tata dealerships. To set up its own distribution network Don't know if anyone mentioned it above, FIAT has opened a new exclusive showroom in cochin earlier this month with the name HYSON MOTORS. Good to see such a move from fiat, hope the service improves.
	() Thanks

27th February 2013, 18:13	#643
nkrishnap Distinguished - BHPian Join Date: May 2006 Location: Bangalore Posts: 3,983 Thanked: 7,422 Times View My Garage	It's now official. Received a call few mins regarding the inauguration of Vecto Motors on 2nd March 2013 at 11.30 am Will post the location details a little later in the day.
	() Thanks

1st March 2013, 09:41	#645
Rufus_M BHPian Join Date: Oct 2012 Location: Mangalore Posts: 103 Thanked: 34 Times	Re: Fiat revvs away from Tata dealerships. To set up its own distribution network Good news for Fiatians from Mangalore. The Fiat exclusive dealership for Mangalore is taken by M/S Hanuman Motors. FYI they were a Tata-Fiat dealer in Udupi. Their sales outlet is coming up in Sterling Chambers, Near M.G Road. Nearby landmark is Expert Educational Administrative Block. A coming soon banner has been put up in this place & it mentions that M/S Hanuman Motors, NH-66 , Kulur. So in all probability they may open their service centre in Kulur. I couldn't meet any of their people as i saw it very early in the morning. Will find out & update the thread.
	(1) Thanks