[laluks]

Originally Posted by laluks

Now My SBI Loan started deducting 2950 Per month as RC copy charges. Paid a visit to the metro branch Bangalore and checked it up with them. Accountants have changed multiple times and my RC details was not updated. Got it all done, and the charges reversed by the branch after multiple rounds of follow up. I thought all was well.

Last month from the back end all the reversals are being charged back again. I visited the branch today to be told wait indefinitely for backend to be sorted out, and it cannot be done from the branch.

Branch Manager is on leave till Monday. Let me talk to her before the next cause of action.

Already two days of visits and multiple round of emails and phone calls are over.
If anything goes wrong, their govt work attitude just shows up. The accountant almost made me feel the problem was non existent and I am making some fuss for loose change


Anybody out here who can help me out with this?

Finally yesterday the issue was sorted out. On visiting the bank, the newly appointed Branch Manager understood the blunder of double deduction, and immediately gave the credit note in my favor.

The way the accountant messed up the whole stuff, and the arrogance in which the accountant and Branch manager defended the blunder was nerve wracking. Finally when we did a class of simple addition and subtraction, they understood double subtraction is not what a good banker or one who is good at math does.

They were too headstrong to accept their mistakes, anyways my job done. Wished them many more mathematical days and came back.

[The Great]

Originally Posted by laluks

the blunder of double deduction,
They were too headstrong to accept their mistakes,

I have been through a similar double deduction from my account, only my cheque was used to take EMI for some other person. Here was my ordeal with them.

SBI error (SBI Car Loan - My Experience)

A very funny incident happened on 23/05/2019, I had visited the SBI Chembur branch for loan closure by pre paying the balance amount. To my shock the wise lady who is supposedly the loan processing officer asks me "To pre-close the loan, you might have to produce proof of income or bank statement and a letter explaining how have I procured this amount" (the balance loan amount being Rs. 216800 )

I asked her again if I was hearing it right and to that she again repeated the above line. Very calmly I asked her to show me the protocol of asking such absurd question before foreclosing the loan and in a very polite manner I sat there asking the manager to come out and explain me this procedure.

The manager quickly apologized and the whole procedure was done in 5 mins flat.

I paid the balance amount via cheque, they took the amount till 28/05/2019 whereas the amount got deducted from my account on 23/05/2019. Still I didn't mind it and asked them to give me the NOC and Form 35 asap.

Got the NOC and form 35 on 27/05/2019 and submitted the same to RTO for Hypothecation cancellation. Now I only hope they don't deduct the EMI again on the 15th.

Also note the SBI 0% prepayment charges scheme has been withdrawn.

[balenoed_]

A car loan from SBI just got disbursed for 15 Lakhs. All the coordination was done by the dealer staff itself.
The staff also collected Rs.4000/- saying as stamp duty charges. This is apart from the processing fees of Rs.4400/-

Any comments on if this stamp duty thing is something part of the process?

[Rodie09]

Originally Posted by feluda86

Thanks for the suggestion. Just one question. When I add the account for NEFT what will the account be added as - savings, current etc.

Bumping an old thread but I would re-use above question from @feluda86. I'd want to make a partial payment to my SBI Car loan account. I have a savings account too with SBI. Loan account is visible in YONO app along with savings account but no option to prep-pay. So, I think I can use the NEFT transfer as suggested but need answer to above question.

TIA

[Way2Jimny]

Originally Posted by Rodie09

Bumping an old thread but I would re-use above question from @feluda86. I'd want to make a partial payment to my SBI Car loan account. I have a savings account too with SBI. Loan account is visible in YONO app along with savings account but no option to prep-pay. So, I think I can use the NEFT transfer as suggested but need answer to above question.

TIA

Is it not coming up in funds transfer to own bank account option?

[Rodie09]

Originally Posted by Way2Jimny

Is it not coming up in funds transfer to own bank account option?

Brilliant! It does actually and I had never even checked somehow. Was too sure that I'll have to go to branch only or the NEFT way as was suggested here.

Thanks again!

[feluda86]

Originally Posted by Rodie09

So, I think I can use the NEFT transfer as suggested but need answer to above question.

TIA

I added the account as Savings and it worked fine for me. Please add as savings and transfer a small amount to see if it is working. Then you can transfer your desired sum.
For me it was ICICI savings to SBI loan account. Hope this helps.

[Rodie09]

How did you check the 'test amount' getting adjusted in your loan outstanding? Was it updated instantaneously? Did you have a web access to the loan account? I never checked if there is a web access to loan account. Appreciate your guidance.

* yes I do have a view of Loan account on YONO app but not web access.

[fordday]

Originally Posted by Rodie09

* yes I do have a view of Loan account on YONO app but not web access.

You can also view the transactions of your loan account in Yono.