re: Online car insurance claims & approvals Bumping an old thread.
Online motor insurance claims seems to be catching on fast with many Insurance cos coming out with such provisions and even fancier names. It is known that motor insurance claims process in India is still quite cumbersome and dependant on the surveyor availability, inspections and approvals. Till the approvals from the surveyor is not recd by the workshop, repairs do not start. Unavailability of spares delays the process further. To address the issues most Insurance co are coming up with online claim process approvals.
ICICI Lombard has InstaSpect
Future Generali has i-Viss
Bajaj has Motor on the Spot (MOTS)
Liberty Videocon has LivClaims Quote:
The customer has to inform the insurer about the claim, click pictures, upload relevant videos, along with the copy of the registration certificate, driving license, etc. The assessor then uses data analytics to give an instant quote. If the customer agrees with the quoted value, the amount is instantly credited to the policyholder’s account. Once repairs are completed the customer again submits photographs and videos of the repaired vehicle.
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According to Devendra Rane, founder and CTO - Coverfox.com, self-assessment claims, have far surpassed in speedy processing and payouts of claims. “Claims processing and disbursement, which used to take days, have now been reduced to just 30 minutes to a few hours,” he said.
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There are some pre conditions laid down by Insurance co to register claims online.
Future Generali & ICICI Lombard have set Rs 50000 limit whereas Bajaj and Liberty have set Rs 20000 as the limit of online claims. The claims will be also be limited to only for low value and simple claims like windshield damages, mirrors and external body damages like (bumper, fender/side panel, doors) http://www.zeebiz.com/india/news-mot...e-is-why-55429
Future Generali has announced of delivering the policy documents through Whatsapp. https://timesofindia.indiatimes.com/...w/64959650.cms
Mods: Please change the thread title to "Online Motor Insurance Claims" |