Late Service/Warranty

athalaga · 20th February 2010, 15:37

I was due for my first service of my ikon TDCI on the 17th of this month. I couldnt agree for a pick up since they said they can only do that at 10:30am. I have to be out of town this week, and can only goto metro on saturday. I have clocked 4800kms. If i service it on saturday the 27th, is my warranty void. Metro ford said 7-10 days late is fine.
P.S. first service was due before Feb 17th/5000kms. The free service coupons have no date printed on them.

iamswift · 20th February 2010, 15:49

10 to 15 days is fine.
If it exceeds a month, they may consider it as second free service. You might loose a free service.
There is nothing like warranty void for late service.
There is a pollution under control warranty provided by all manufacturers, for say a year or two. You don't need to carry PUC certificate along with other docs when this is in place.
For this, they insist that service been done regularly - Again this does not mean you do service exactly at the date mentioned by service center.
In any case, 15 days should be fine.

athalaga · 20th February 2010, 16:04

So it is fine if im late by 10 days and have done around 5200kms?

kkg · 20th February 2010, 16:46

That should be fine i guess but make sure to inform them in advace. I did the same with my spark's 30000 km service. I was to go on a outstation for 800 kms approx and my odo was at 29500 so i called GM and made sure that there wont be any problem and they agreed.
Coming back from an outsation trip and then getting it serviced made more sense to me, all the dirt and toll it took got vanished in the service.

Gansan · 20th February 2010, 19:48

The warranty of my Alto specifies all mandatory services must be carried out at a MASS, not later than a month from the due date. Failure to comply can void the warranty.

20th February 2010, 15:37	#1
athalaga BHPian Join Date: Jul 2009 Location: Bangalore Posts: 129 Thanked: 48 Times	Late Service/Warranty I was due for my first service of my ikon TDCI on the 17th of this month. I couldnt agree for a pick up since they said they can only do that at 10:30am. I have to be out of town this week, and can only goto metro on saturday. I have clocked 4800kms. If i service it on saturday the 27th, is my warranty void. Metro ford said 7-10 days late is fine. P.S. first service was due before Feb 17th/5000kms. The free service coupons have no date printed on them.
	() Thanks

20th February 2010, 15:49	#2
iamswift BHPian Join Date: Oct 2009 Location: Madras Posts: 211 Thanked: 134 Times	10 to 15 days is fine. If it exceeds a month, they may consider it as second free service. You might loose a free service. There is nothing like warranty void for late service. There is a pollution under control warranty provided by all manufacturers, for say a year or two. You don't need to carry PUC certificate along with other docs when this is in place. For this, they insist that service been done regularly - Again this does not mean you do service exactly at the date mentioned by service center. In any case, 15 days should be fine.
	() Thanks

20th February 2010, 16:04	#3
athalaga BHPian Join Date: Jul 2009 Location: Bangalore Posts: 129 Thanked: 48 Times	So it is fine if im late by 10 days and have done around 5200kms?
	() Thanks

20th February 2010, 16:46	#4
kkg BHPian Join Date: Feb 2010 Location: India,New Delhi Posts: 320 Thanked: 119 Times View My Garage	That should be fine i guess but make sure to inform them in advace. I did the same with my spark's 30000 km service. I was to go on a outstation for 800 kms approx and my odo was at 29500 so i called GM and made sure that there wont be any problem and they agreed. Coming back from an outsation trip and then getting it serviced made more sense to me, all the dirt and toll it took got vanished in the service.
	() Thanks

20th February 2010, 19:48	#5
Gansan Senior - BHPian Join Date: May 2009 Location: Chennai Posts: 4,623 Thanked: 5,917 Times	The warranty of my Alto specifies all mandatory services must be carried out at a MASS, not later than a month from the due date. Failure to comply can void the warranty.
	() Thanks