Ridiculous Service...

RishiSuri · 12th November 2007, 14:16

Even if you are buying a car or not.. The salesman job is to make u feel comfortable and show the features and market them in such a way that it leaves an impression for going ahead to buy the car.

If the dealer is not performing such duty.. its correct to inform the company nobody is going to check u came just for test drive or actually to buy the car.
If such condition is put forth then nowhere people will go even for window shopping..
Would suggest tell them went for test drive and this is how the dealer treated.

benbsb29 · 13th November 2007, 11:20

Quote:

Originally Posted by anupmathur

If a manufacturer cannot make proper appraisal of it's dealers as an ongoing process, it means they are either lakadaisical or something much worse.

As a responsible consumer, i strongly believe that it's one's duty to inform the respective parent company. Since you dont believe in it, i cant expect you to fathom the same.

How about the case where i replace the unruly child from my example with a shoddy watchman? Wont you inform his superiors? Or maybe the utopian world that we live in will mean that his agency would be keeping tabs on him.

anupmathur · 13th November 2007, 14:00

Quote:

Originally Posted by benbsb29

As a responsible consumer, i strongly believe that it's one's duty to inform the respective parent company. Since you dont believe in it, i cant expect you to fathom the same.

For reasons beyond my comprehension, I can see this needlessly building up to something that no one really wants.
All I can say, to put the matter to rest, is that we need many more wonderful and responsible citizens like you to do the 'correct' thing. And we have many who will do it. That takes a big load off my shoulders because we will all benefit in the end! Please don't tell me that out of some spite you too will stop being a responsible consumer because others like me would also benefit without having done the 'responsible' thing!! LOL

gemithomas · 13th November 2007, 16:36

welcome to the world of ford service. Now who told you that things were different here. Didnt you read the Ford Service Board Outside!!!!

In the first place why did you even expect anything better. Come to trivandrum Kairali Ford. You'll feel what you expereinced is just heaven.!!!

12th November 2007, 14:16	#16
RishiSuri BHPian Join Date: Mar 2007 Location: Sydney Posts: 264 Thanked: 84 Times View My Garage	Even if you are buying a car or not.. The salesman job is to make u feel comfortable and show the features and market them in such a way that it leaves an impression for going ahead to buy the car. If the dealer is not performing such duty.. its correct to inform the company nobody is going to check u came just for test drive or actually to buy the car. If such condition is put forth then nowhere people will go even for window shopping.. Would suggest tell them went for test drive and this is how the dealer treated.
	() Thanks

13th November 2007, 16:36	#19
gemithomas Senior - BHPian Join Date: Jan 2007 Location: Trivandrum Posts: 2,366 Thanked: 143 Times View My Garage	welcome to the world of ford service. Now who told you that things were different here. Didnt you read the Ford Service Board Outside!!!! In the first place why did you even expect anything better. Come to trivandrum Kairali Ford. You'll feel what you expereinced is just heaven.!!!
	() Thanks