[Nalin1]

Originally Posted by gagan.84

I am trying to book Creta SX-IVT and facing the same challenge. The pitch given by sales guys is, Hyundai Assured insurance will be cashless and I won't get this benefit if I go for other insurance. Is this true??

Nope. That is a load of crap. Insurance is best avoided from the showroom. Look it up on the web and you will easily find better offers with same/ better benefits.

[fazayal]

Originally Posted by gagan.84

I am trying to book Creta SX-IVT and facing the same challenge. The pitch given by sales guys is, Hyundai Assured insurance will be cashless and I won't get this benefit if I go for other insurance. Is this true??

There is some element of truth in it. You can get cashless insurance only with the insurers dealerships have a tie up with.

[GTsunny]

Originally Posted by ashlil

I have already been defeated by Hyundai's gross indifference. I am quite aware that I am too insignificant and powerless to change the ways of a corporation.

You haven’t been defeated, you aren’t insignificant and, you aren’t powerless. Your post made me tweet Hyundai on their official Twitter handle, and I wrote to you via ‘Teambhp contact us’ option when I wasn’t a member, which GTO kindly mentioned via this post.
https://www.team-bhp.com/forum/india...ml#post4902945 (Illegal Practice! Modi Hyundai (Thane) forces customers to buy Insurance from them)

Friends, let the companies do whatever they can and we will do whatever we can but pl don’t ever give up, we are all here together to raise awareness.

[ashlil]

Originally Posted by GTsunny

You haven’t been defeated, you aren’t insignificant and, you aren’t powerless. Your post made me tweet Hyundai on their official Twitter handle, and I wrote to you via ‘Teambhp contact us’ option when I wasn’t a member, which GTO kindly mentioned via this post.
https://www.team-bhp.com/forum/india...ml#post4902945 (Illegal Practice! Modi Hyundai (Thane) forces customers to buy Insurance from them)

Friends, let the companies do whatever they can and we will do whatever we can but pl don’t ever give up, we are all here together to raise awareness.

Thank you very much GTsunny for caring about the issue. As a result of all these escalations, Mr. Ganesan from Modi Hyundai contacted me and expressed his regret. None of us should tolerate the heavy handed tactics of the dealers/car companies. Only then these practices will stop.

[ashlil]

Originally Posted by gagan.84

I am trying to book Creta SX-IVT and facing the same challenge. The pitch given by sales guys is, Hyundai Assured insurance will be cashless and I won't get this benefit if I go for other insurance. Is this true??

Not true. Most of the reputed insurance companies (Tata-AIG, ICICI etc) would have tie up with dealers for cashless claims. You can check with the insurance company whether they have the tie up with the particular dealer that you are interested in and choose the one that has.

[raksrules]

Bumping this thread.

I recently booked Grand i10 NIOS at Shreem Hyundai in Kandivali (West) on link road. The sales associate offered me additonal 10K discount on the car's final price from his end. But when I told I am considering outside insurance, he immediately became slightly aggressive and told me that I won't get the 10K discount if I take outside insurance and they won't match any quotes I get online too.

For now, I have just gone ahead as if I am buying from him but before delivery, I plan to take outside insurance and I am ok to not get his 10K discount since Hyundai is offering for 45K while a reputed company like Royal Sundaram is offering for 24K for same things and add-ons.

Does anyone know that Hyundai insurance is of which brand? I want to check prices of them too. Also is that a problem if the insurance brand I choose doesn't have cashless claims in Hyundai service center and would like to know which insurers do have tie up with Hyundai service centers?


On a separate note, I was also in touch with Modi Hyundai, Malad and they sent me scanned flyer of the car with prices and everything and they have actually written a line which says that buying insurance from them is mandatory.

[Sushil Pingua]

Originally Posted by fazayal

There is some element of truth in it. You can get cashless insurance only with the insurers dealerships have a tie up with.

I humbly disagree. Cashless Insurance is a feature given by the Insurance Company and not the dealership who sells vehicles.
I've taken insurance policy for my car from a insurance company which doesn't have tieup with my car manufacturer. My insurance claims are cashless courtesy the insurance company.
Cashless feature has nothing to do with Manufacturer or Dealership because it is a feature of insurance company and not vice versa.

[Akshay6988]

Originally Posted by raksrules

Does anyone know that Hyundai insurance is of which brand? I want to check prices of them too. Also is that a problem if the insurance brand I choose doesn't have cashless claims in Hyundai service center and would like to know which insurers do have tie up with Hyundai service centers?


On a separate note, I was also in touch with Modi Hyundai, Malad and they sent me scanned flyer of the car with prices and everything and they have actually written a line which says that buying insurance from them is mandatory.

Hyundai has insurance tie up with Aditya Birla Insurance company. Do not go with their over priced insurance get it done from outside - have read positive reviews about Go Digit. Hyundai Dealerships have this arrogant attitude about selling their insurance - take it or leave it type. It's not a problem if there's no cashless claim option - you'll have to pay upfront first then the insurance company will reimburse you.

[fazayal]

Originally Posted by Sushil Pingua

I humbly disagree. Cashless Insurance is a feature given by the Insurance Company and not the dealership who sells vehicles.
I've taken insurance policy for my car from a insurance company which doesn't have tieup with my car manufacturer. My insurance claims are cashless courtesy the insurance company.
Cashless feature has nothing to do with Manufacturer or Dealership because it is a feature of insurance company and not vice versa.

Insurance companies give cashless service only to dealers/garages they have a tie up with and not to everyone by default. You can check website of any insurance company, they mention the number of workshops they have tie up with. Screenshot from HDFC Ergo for reference.

[vinu_h]

Had a similar situation with Skoda's dealer PPS Motors. Their quote was 1.9x of market rates. The usual selling tricks like cashless will not be available and it is Skoda mandated to purchase from a Skoda dealer etc was thrown at me, but, they knew they were wrong. All I had to do was share a copy of this article.

[Sushil Pingua]

Originally Posted by fazayal

Insurance companies give cashless service only to dealers/garages they have a tie up with and not to everyone by default. You can check website of any insurance company, they mention the number of workshops they have tie up with. Screenshot from HDFC Ergo for reference.

Brother, I've taken insurance policy since 2017 for my Honda Car and there is no cashless tie-up between Honda Cars India Ltd and my insurance company.
Since 2017 I've twice claimed insurance and I've not paid a single paisa to the Honda workshop to get my car repaired. My insurance company had paid the cost of damages directly to the Honda Dealership and the repaired car was delivered to me instantly. I believe this is what cashless means and I don't know much about terms and conditions of insurance policies
Moreover we would mostly in 99.9% of times when we need insurance claims would get our damaged vehicles repaired mostly at the Authorized Service Centres and i also believe that all major vehicle manufacturer's service centres are recognised by majority of general insurance companies.

[fazayal]

Originally Posted by Sushil Pingua

Brother, I've taken insurance policy since 2017 for my Honda Car and there is no cashless tie-up between Honda Cars India Ltd and my insurance company.
Since 2017 I've twice claimed insurance and I've not paid a single paisa to the Honda workshop to get my car repaired. My insurance company had paid the cost of damages directly to the Honda Dealership and the repaired car was delivered to me instantly. I believe this is what cashless means and I don't know much about terms and conditions of insurance policies
Moreover we would mostly in 99.9% of times when we need insurance claims would get our damaged vehicles repaired mostly at the Authorized Service Centres and i also believe that all major vehicle manufacturer's service centres are recognised by majority of general insurance companies.

Brother, the tie up isn't between OEM and Insurance company but dealer and insurance company. From your experience, it's clearly evident that the dealership you repaired your car at had a tie up with your insurance company.

All "major" vehicle manufacturers won't have tie up with "majority" of general insurance companies. Dealers would like to keep tie up with limited number of insurance companies because it's easier to deal with limited number of people and chance to make good money by selling insurance of preferred insurance companies to get more incentives. If dealers have an existing good relationship with an insurance company, the claim settlement also happens quickly. Dealers at times stop giving cashless claims for some insurance companies if there is delay in payment or poor service. Similarly, insurance companies can remove a dealer from their cashless network for various reasons.

So it's always better to confirm if the tie up is there or not.

Anecdotal evidence doesn't mean it's fact.

[fazayal]

Originally Posted by Akshay6988

Hyundai has insurance tie up with Aditya Birla Insurance company. Do not go with their over priced insurance get it done from outside - have read positive reviews about Go Digit. Hyundai Dealerships have this arrogant attitude about selling their insurance - take it or leave it type. It's not a problem if there's no cashless claim option - you'll have to pay upfront first then the insurance company will reimburse you.

Not having cashless claim option, can be a big deal. Below reasons:

1. When dealership doesn't have existing cashless relationship with the insurance company and they know that customer will pay cash upfront, they coolly accept what the surveyor approves and what he rejects. If there is cashless relationship, dealer would convince surveyor to approve everything.

2. With existing relationship between dealer and insurance company, same surveyor visits the dealership almost every week. Develops a friendly relationship and approves repairs without much hassle. An unknown surveyor might not have same connect with the dealership and might not approve everything. The customer would have to pay.

3. If there is existing relationship between the dealership and insurance company, even the turn around time is fast. Survey happens quickly, approval comes quickly and you get your car back quickly.

4. Claiming money after work has been done is always a pain. Whether auto insurance or health insurance. You would be made to run for papers, approvals, documents etc. High chance that atleast some amount would not be settled due to many reasons are clauses.

5. Even with existing relationship between dealer and insurance company, it's possible that surveyor might not approve everything. But if you have taken insurance from the same dealer, the dealer might do those repairs on goodwill basis to continue getting business from you. To be honest, if surveyor approves only 6 panels out of 7, it won't take much labor and paint to do 7 panels for the dealer. But he will do this only if you give business to him, not otherwise.

So, what I would say is that if the difference between your car dealer insurance and getting it from outside is not very significant, always go with your dealer. Otherwise it can be a pain.