[chaksjr]

The car completed 1000kms early in the morning today. I went to drop mom off and had a nice 60kms morning drive from Gurgaon to Delhi and back.
I've been enjoying pushing the car when traffic and roads allow and otherwise driving it gently though traffic, listening to the slight burble in the exhaust
1st service is supposed to be at 1500kms, so probably in the 1st week of June.

[chaksjr]

I gave the car for its 1st service (1500kms / general check up) to Himgiri Hyundai, located at Hero Honda Chowk (sector 34), Gurugram.
I had purchased my car from Himgiri in Sector 53 and hence decided to stick with them, at least for the 1st service.
I had requested for a pick & drop of the car from my office, located in Udyog Vihar.
While I was almost expecting to have an underwhelming experience (due to reading numerous accounts on car dealerships & service centers on this forum), I did not expect that a general check up (wherein the SC actually has to do NOTHING) would be a disappointing experience.

I will use bullet points to list down what all happened -

1. Driver disconnected the dashcam immediately after exiting my office post picking up the car. While the front only had its power cable removed, he went ahead and completely removed my rear camera from its mounting and left it hanging over my parcel tray.
2. I had requested the CRM, the service advisor (SA) and the driver about checking and correcting the wheel alignment, as I had a feeling that it was slightly off.
What they actually did was ruin it further, and now my steering is DEFINITELY off-center while trying to keep the car in a straight line. If you're not competent enough, better to just leave it alone, rather than ruin something further.
3. This "check-up" had to include a free wash & vacuum, as was informed to me by the SA. When the car came back, I noticed that the bottom 20% of the door hadn't been cleaned at all, on either sides. The bodywork was full of swirl and wipe marks (indicative of a dirty rag used to "clean" the car). The bottom skirting wasn't touched, or so it looked like.
4. When I started the car in the evening to head home, noticed the drive info showed "02:30hrs" of engine run time. My morning commute is 35 mins, the drive to and from the service center is a max of 45mins in total. This basically meant that my car was kept on at the service center for more than an hour, for god knows what reason. (I cannot know since dashcam was disconnected, remember?). Average FE had dropped from 14.xx when I gave it in the morning to 10.xx when I got the car back (I assume car was kept on and the service center guys were enjoying the AC while seated inside). DTE had reduced by way more than it should have.

Imagine disappointing your customer when you had to do NOTHING, just check and return the car.

While I haven't written and informed the service center of this (I plan to tomorrow), there obviously is going to be no resolution. The max I expect is that they would want me to send the car again for an alignment and better cleaning (how will you correct it now when you couldn't the first time?).

Let me sum up my first new car service experience.

I spent petrol to send my car to a service center, have its dashcam mount ruined, have my wheel alignment made worse, have employees enjoy the comfort of the AC in the car and then have it sent back to me, about as dirty as it was when I handed it over.

Needless to say, my car isn't going back to this particular service center.

[throttleAddict]

Originally Posted by chaksjr

I gave the car for its 1st service (1500kms / general check up) to Himgiri Hyundai, located at Hero Honda Chowk (sector 34), Gurugram.
I had purchased my car from Himgiri in Sector 53 and hence decided to stick with them, at least for the 1st service.
I had requested for a pick & drop of the car from my office, located in Udyog Vihar.
While I was almost expecting to have an underwhelming experience (due to reading numerous accounts on car dealerships & service centers on this forum), I did not expect that a general check up (wherein the SC actually has to do NOTHING) would be a disappointing experience.

I will use bullet points to list down what all happened -

1. Driver disconnected the dashcam immediately after exiting my office post picking up the car. While the front only had its power cable removed, he went ahead and completely removed my rear camera from its mounting and left it hanging over my parcel tray.
2. I had requested the CRM, the service advisor (SA) and the driver about checking and correcting the wheel alignment, as I had a feeling that it was slightly off.
What they actually did was ruin it further, and now my steering is DEFINITELY off-center while trying to keep the car in a straight line. If you're not competent enough, better to just leave it alone, rather than ruin something further.
3. This "check-up" had to include a free wash & vacuum, as was informed to me by the SA. When the car came back, I noticed that the bottom 20% of the door hadn't been cleaned at all, on either sides. The bodywork was full of swirl and wipe marks (indicative of a dirty rag used to "clean" the car). The bottom skirting wasn't touched, or so it looked like.
4. When I started the car in the evening to head home, noticed the drive info showed "02:30hrs" of engine run time. My morning commute is 35 mins, the drive to and from the service center is a max of 45mins in total. This basically meant that my car was kept on at the service center for more than an hour, for god knows what reason. (I cannot know since dashcam was disconnected, remember?). Average FE had dropped from 14.xx when I gave it in the morning to 10.xx when I got the car back (I assume car was kept on and the service center guys were enjoying the AC while seated inside). DTE had reduced by way more than it should have.

Imagine disappointing your customer when you had to do NOTHING, just check and return the car.

While I haven't written and informed the service center of this (I plan to tomorrow), there obviously is going to be no resolution. The max I expect is that they would want me to send the car again for an alignment and better cleaning (how will you correct it now when you couldn't the first time?).

Let me sum up my first new car service experience.

I spent petrol to send my car to a service center, have its dashcam mount ruined, have my wheel alignment made worse, have employees enjoy the comfort of the AC in the car and then have it sent back to me, about as dirty as it was when I handed it over.

Needless to say, my car isn't going back to this particular service center.

That's an absolutely horrible experience for a brand new vehicle going in for its first service at only 1500 kms. The service people need to think before they do something stupid to someone else's car just because they want to get their job done. Don't let this matter drop. Escalate it and write an email to the Hyundai regional head asking for compensation for your time and fuel loss, and especially for having the car running for two hours. I suggest you collect the report from the Bluelink app and attach it as proof. That should escalate the matter further, and hopefully Hyundai will learn its lesson and not do this to anyone else's car in the future.

[chaksjr]

HORN UPDATE

I have been wanting to change the horn ever since I got the car. Initially I asked my dealership that I wanted to plonk the Creta dual tone horns into the i20, they quoted me Rs 3,500 for the set. I was like

(in hindsight I could have just got the low tone and added it to the existing horn)

My colleague had the horns in his Thar changed and offered me the OEM Thar horn set. Took those from him and decided to do this on my own at some point.

I was finally able to do this today. Reached office in the morning and with the help of couple of my colleagues, removed the bumper, changed the horns and fit the bumper back without breaking anything

The Thar's horn's have 4 pin connectors whereas my i20 comes with a simpler 2 pin coupler for the horn. I had gotten the requisite couplers ordered from a site (evelta.com) and created the wiring.

The existing coupler in the car was a female and so my wiring had 2 male pins (thimbles) which were joined to the female coupler to complete the connection.

Images below

The Thar horn



Bumper removed



Final fitment



In other news, car has done almost 3,500kms. Fuelio says I've averaged 13.99kmpl through all my fuel fill ups till now, which is more than decent considering I've only taken one 500kms road trip wherein I averaged 14.5kmpl, remaining kilometers have all been in the city (commuting to office, weekend outings). This is a testament to my efficient driving skills

Thank you for reading!

[chaksjr]

Blue Boy completes 5000kms in 90 days

The car crossed 5000kms on the 1st of August. There is no update as such, car has been running along just great. There were a couple of rattles here and there which appear and disappear from time to time. I think I've just kind of internalized them

My average fuel economy over these 5000kms is about 14.2kmpl. I fill up 95 octane whenever I am able to find it (most pumps near my house don't have 95).

On my birthday night in July, my friends and I drove the complete peripheral expressway circle (its about 270kms), just for the fun of it. Enjoyed pushing the car throughout that drive, though I must point out that most of the EPE & WPE are not worthy of being called 120kmph roads, they're bumpy and jittery for the most part, adding to that there were repairs and constructions at many spots.



Till next time, safe driving!

[chaksjr]

My friends decided to gift me an exhaust modification on my birthday.
I ordered the Borla Pro-XS muffler, did not look around much for other options as a colleague at work already had this fitted to this i20NL, and I was familiar with the sound of it.

Once the muffler arrived, I went to Silencer House in CP for the fitment.
It took about 1.5-2 hours to complete the job, they also attended to a couple of other customers with smaller jobs in the middle, so could have been done quicker but I didn't really mind.

The muffler was changed, resonator removed, and MS piping used, connected via a flange available at the catalytic convertor exit.

Some photos below to show the change.













The cost breakup is below, for those interested -

1. Muffler - 17k
2. Tips - 7k
3. Piping & labour - 8k

There is a slight drone at normal throttle, I think primarily due to removing the resonator. But I'm getting used to it, and the sound on smashing the throttle compensates for it well.