Windows 7 anyone?

abhishek_bmw · 14th August 2009, 22:56

Quote:

Originally Posted by wheeler

I re-installed it last night. The same sequence repeated several tiomes but the BSOD appeared only once. Unfortunately, the system shut down before I could get a picture of the screen. One thing I have noticed is that when the system comes out of standby, my fingerprint reader is not detected. Might have something to do with the drivers for that. Let me try to replicate and get the BSOD again.

Do a new fresh download of win7 (7100 or else depends on you).

wheeler · 17th August 2009, 17:35

Guys, I managed to get the BSOD again. It happens only when the laptop is running on battery. It doesn't happen when it is connected to the external power supply. Screenshot of the BSOD:

Also, some additional details which may help:

Quote:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: FFFFF880048340AC
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: FFFFF880048340AC
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\081709-20186-01.dmp

Can you tell me what application I can use to open this ".dmp" file?

ph03n!x · 17th August 2009, 18:45

Quote:

Originally Posted by wheeler

Guys, I managed to get the BSOD again. It happens only when the laptop is running on battery. It doesn't happen when it is connected to the external power supply. Screenshot of the BSOD:

Also, some additional details which may help:

Can you tell me what application I can use to open this ".dmp" file?

We kinda got what we need- the sdbus.sys is the driver for the SD Card reader- you need to figure what brand it is and find an updated driver for it (I happen to have a Texas Instruments reader). The latest Vista compatible driver from the computer manufacturer's website is your first bet.

There is also an option to manage the power for the SD Card reader in my Toshiba, which gets listed only if I install something from Toshiba- I have not installed it.

Did you install ANY drivers at all after installing Windows 7? (If you did, and if the SD Card driver was one of them, then you may want to see if things work without installing the drivers).

Rule of the thumb for now- go with the drivers that comes with 7, or those that get installed from Windows Update- only install device drivers that do not get automatically installed. Hope this helps

wheeler · 17th August 2009, 21:49

Its a built in card reader and I didn't have to install any driver. Windows detected the card reader and installed everythign by itself. I didn't install anything additionally for that. And the card reader is working fine too. I've been taking photos on my cam and transferring it to the laptop through that only. Anyways, I'll hunt around for a driver for the card reader.

dre@ms · 17th August 2009, 22:18

check the device manager for anything weird. Like, an exclamation mark or red cross. Windows 7 is bad in drivers which doesnt support vista.

given2fly · 18th August 2009, 12:18

Why don't you disable the card reader and then reproduce the issue. I'm sure we could have more substantial proof of the driver incompatibility issue & then wait for a good amount of time to get an update from your vendor. You will be lucky in case your laptop vendor supported vista, then you will already have a compatible driver for the same.

BTW, what make is your laptop?

wheeler · 18th August 2009, 15:21

Quote:

Originally Posted by given2fly

Why don't you disable the card reader and then reproduce the issue. I'm sure we could have more substantial proof of the driver incompatibility issue & then wait for a good amount of time to get an update from your vendor. You will be lucky in case your laptop vendor supported vista, then you will already have a compatible driver for the same.

BTW, what make is your laptop?

It's an HP Pavillion DV5 - 1050ee. I have both Vista and Windows 7 on dual boot. This problem doesn't occur on Vista. Only on Windows 7. The card reader brand is JMicron.

ph03n!x · 18th August 2009, 16:07

This is the latest Vista driver (32-bit) from the HP's website. It is version 1.00.20.07 A, dated Feb 2009- check the device manager to see what date/ version is installed. If you have an older version than this, you know what to do

Also check the Device Manager to see if its a JMicron 38x series card reader- if it is, here is the driver link from JMicron's website- note that this seems to be for Win 7.

san9jay · 18th August 2009, 16:07

Quote:

Originally Posted by wheeler

It's an HP Pavillion DV5 - 1050ee. I have both Vista and Windows 7 on dual boot. This problem doesn't occur on Vista. Only on Windows 7. The card reader brand is JMicron.

I have a HP Pavilion laptop as well running windows 7 and the card reader is working fine.

Please check the HP support website for an updated BIOS for your machine. I recall there was an updated bios specifically for the card reader support.

/sanjay

given2fly · 19th August 2009, 12:45

Now this brings up another question. Is your Vista and Windows 7 both x86 version or a mix of x64 and x86?

Quote:

Originally Posted by ph03n!x

This is the latest Vista driver (32-bit) from the HP's website. It is version 1.00.20.07 A, dated Feb 2009- check the device manager to see what date/ version is installed. If you have an older version than this, you know what to do

Also check the Device Manager to see if its a JMicron 38x series card reader- if it is, here is the driver link from JMicron's website- note that this seems to be for Win 7.

ph03n!x · 19th August 2009, 13:57

Quote:

Originally Posted by given2fly

Now this brings up another question. Is your Vista and Windows 7 both x86 version or a mix of x64 and x86?

The question is meant for wheeler i suppose

- I got x64 on my laptop (Toshiba Satellite A200), and x32 on my desktop (Custom built)

abhishek_bmw · 19th August 2009, 23:08

HP said me to install/format the laptop with external power on.I have never tried without external power.
@all HP /Compaq laptop users-does your HP health check software works on win7?(mine does not)

ph03n!x · 20th August 2009, 00:45

My thoughts all laptop owners- get rid of all non-essential stuff that comes pre-loaded. This includes almost all OEM/ Manufacturer software. They only duplicate something that the OS has (albeit make it a bit easier), and take a toll in terms of performance, and at times stability

Thinking about it, this applies to branded desktops too!

emkay456 · 20th August 2009, 12:17

Seems Win 7 free downloads are ending today Aug 20th 2009. Existing users allowed to used it until March/April after which it may require frequent reboots.

wheeler · 20th August 2009, 13:58

Quote:

Originally Posted by given2fly

Now this brings up another question. Is your Vista and Windows 7 both x86 version or a mix of x64 and x86?

Vista is 32 bit and windows 7 is 64 bit. But the driver which HP has on their site (same as the one ph03n!x has provided the link to) works on both the Vista 32 & 64 bit. I installed this driver a couple of days back. Till now, I have not faced the problem. But earlier too I had installed this driver and still the BSOD appeared. That was when I uninstalled Windows 7. I shall wait for a few more days to confirm if it has really solved the problem or not.

@ph03n!x, thanks for the interest shown in helping me out here.

17th August 2009, 21:49	#124
wheeler BHPian Join Date: Jul 2007 Location: DXB Posts: 261 Thanked: 6 Times View My Garage	Its a built in card reader and I didn't have to install any driver. Windows detected the card reader and installed everythign by itself. I didn't install anything additionally for that. And the card reader is working fine too. I've been taking photos on my cam and transferring it to the laptop through that only. Anyways, I'll hunt around for a driver for the card reader.
	() Thanks

17th August 2009, 22:18	#125
dre@ms BHPian Join Date: Oct 2006 Location: MADRAS Posts: 642 Thanked: 206 Times	check the device manager for anything weird. Like, an exclamation mark or red cross. Windows 7 is bad in drivers which doesnt support vista.
	() Thanks

18th August 2009, 12:18	#126
given2fly BHPian Join Date: Oct 2007 Location: Pune Posts: 214 Thanked: 0 Times	Why don't you disable the card reader and then reproduce the issue. I'm sure we could have more substantial proof of the driver incompatibility issue & then wait for a good amount of time to get an update from your vendor. You will be lucky in case your laptop vendor supported vista, then you will already have a compatible driver for the same. BTW, what make is your laptop?
	() Thanks

18th August 2009, 16:07	#128
ph03n!x Senior - BHPian Join Date: Jun 2008 Location: Coimbatore Posts: 2,599 Thanked: 6,134 Times	This is the latest Vista driver (32-bit) from the HP's website. It is version 1.00.20.07 A, dated Feb 2009- check the device manager to see what date/ version is installed. If you have an older version than this, you know what to do Also check the Device Manager to see if its a JMicron 38x series card reader- if it is, here is the driver link from JMicron's website- note that this seems to be for Win 7.
	() Thanks

19th August 2009, 23:08	#132
abhishek_bmw BHPian Join Date: Jul 2009 Location: Kolkata/Shimla/ Posts: 67 Thanked: 8 Times	HP said me to install/format the laptop with external power on.I have never tried without external power. @all HP /Compaq laptop users-does your HP health check software works on win7?(mine does not)
	() Thanks

20th August 2009, 00:45	#133
ph03n!x Senior - BHPian Join Date: Jun 2008 Location: Coimbatore Posts: 2,599 Thanked: 6,134 Times	My thoughts all laptop owners- get rid of all non-essential stuff that comes pre-loaded. This includes almost all OEM/ Manufacturer software. They only duplicate something that the OS has (albeit make it a bit easier), and take a toll in terms of performance, and at times stability Thinking about it, this applies to branded desktops too!
	() Thanks

20th August 2009, 12:17	#134
emkay456 BHPian Join Date: Aug 2006 Location: Mumbai Posts: 388 Thanked: 7 Times	Seems Win 7 free downloads are ending today Aug 20th 2009. Existing users allowed to used it until March/April after which it may require frequent reboots.
	() Thanks