BSNL BroadBand Issues

condor · 13th August 2010, 11:30

@Sajjt : Check out BBG FN Combo 600.

Do you have any other details of the second timer switch ? Name, model etc ?

sajjt · 13th August 2010, 12:36

Quote:

Originally Posted by condor

@Sajjt : Check out BBG FN Combo 600.

Do you have any other details of the second timer switch ? Name, model etc ?

Is this?

BSNL BroadBand Issues-bsnl-basic-phone-tariff.jpg

Its 599/- , Bandwidth is just 512 kpbs

Its a Taiwan make with no name on it. Take the pic in mobile and show it to the electronics spare shops. They can help you. Here its cost is 750/-

Its named as MULTIPURPOSE PROGRAMMABLE DIGITAL TIMER MODULE TM 619H-2

condor · 13th August 2010, 13:33

@Sajjt, that's twice you are missing the next column there

sajjt · 13th August 2010, 14:59

Quote:

Originally Posted by condor

@Sajjt, that's twice you are missing the next column there

OMG, how did I missed it

? THank you bro for the info. WIll change ASAP.

sgiitk · 13th August 2010, 15:30

WATCH OUT IF YOU SURRENDER YOUR BroadBand

It is common practice for BSNL to disconnect your phone as well, if you surrender the broadband. I surrendered the broadband clearly stating that the phone was NOT being surrendered. After a month and a half the phone went dead (engaged tone) and was not fixed. So called up the manual complaints and was told that it has most probably been disconnected. I asked why, and the lady said that probably you surrendered the broadband, and gave me the number of the JE. I called it up and the lady confirmed the disconnection. I was further told that I can get a new number but the old number will take about a month. I said what nonsense, that I have to suffer for your incompetence. She said at least 8 days. Using my contacts I got it restored within four hours. The reason I am told is that a new number is easy, they will just report that the customer wanted a new number, but for the old number they will have to explain.

The nonchalant way they talked makes it obvious that disconnection when broadband is surrendered is a very common (one may say normal) practice.

finneyp · 13th August 2010, 23:24

Suffering from the pathetic customer service of BSNL for long, I dumped the Broadband & Landline last month!

My landline & BB was dead for more than a month, registered numerous complaints, met several Senior officers, apart from assurances, I didn't get anything!

BSNL is digging its own grave fast & quick!
It is high time Govt takes some drastic action & salvages what is left now!

ghpk · 14th August 2010, 00:49

Quote:

Originally Posted by finneyp

BSNL is digging its own grave fast & quick!
It is high time Govt takes some drastic action & salvages what is left now!

OR these parasites should allow private 3G players to start operation so we get rid of so called monopoly they have in broadband, In my town they don't allow pvt. providers to run more than 256-516 kbps, cause then who would go for bsnl.

Raccoon · 14th August 2010, 15:00

^^^ I don't think there is any such law that allows them to limit the bandwidth supplied by private operators? On what basis are they controlling them, according to you?

vaisakhr · 17th August 2010, 22:29

Quote:

Originally Posted by Raccoon

^^^ I don't think there is any such law that allows them to limit the bandwidth supplied by private operators? On what basis are they controlling them, according to you?

One thing they can control to regulate speed is the Contention ratio. For BSNL its 50:1 for other privater ISPs it somewhere near 20:1 to 30:1.

wildon · 20th August 2010, 20:38

The features of this software are:

Connect at program startup (put it in windows startup to connect with windows startup)
Disconnect at 1:57 AM
Connect after 10 seconds
Disconnect at 7:57 AM
Connect after 10 seconds
Manual connection-disconnection supported!
Monitoring for disconnections (power failure etc), with automatic reconnection!

Note: Help file included.

One more alternate software i found is Night Downloader

http://nightdownloader.blogspot.com/

Note:- Use at your own risk.

mohan41 · 23rd September 2010, 17:13

Since past one month, BSNL GPRS connection has stopped working for me. I have been using this for more than 2 years, but now it has started saying "modem disconnected", whenever I try to connect. I have not changed any settings. Anyone has idea of the working settings for BSNL GPRS users in Bangalore / Karnataka? My settings are below:

access point name: gprssouth.cellone.in
user name: 944xxxxx (my mobile number)
password: 944xxxxx (same as mobile number)

I tried adding 91 to the above which didnt work.

sanagg1 · 24th September 2010, 06:31

Quote:

Originally Posted by mohan41

Since past one month, BSNL GPRS connection has stopped working for me. I have been using this for more than 2 years, but now it has started saying "modem disconnected", whenever I try to connect. I have not changed any settings. Anyone has idea of the working settings for BSNL GPRS users in Bangalore / Karnataka? My settings are below:

access point name: gprssouth.cellone.in
user name: 944xxxxx (my mobile number)
password: 944xxxxx (same as mobile number)

I tried adding 91 to the above which didnt work.

The settings have changed I am not sure about APN but try using user name/password as blank. If it doesn't work get in touch with local guru (cellphone sellers) Yep ! They are faster than BSNL

cheers

Blue_V · 24th September 2010, 09:21

Crappy connection. Phone is dead, broadband is dead. I cant register my complaints through their automated service.

Its conks every week or once in two weeks. Options........

aargee · 24th September 2010, 09:56

Quote:

Originally Posted by Blue_V

Crappy connection. Phone is dead, broadband is dead. I cant register my complaints through their automated service.

Its conks every week or once in two weeks. Options........

- I can feel your frustation

If this keeps happening every now & then, call up the cust (un)care & note down the ticket number, with date & time.

Finally when you made the count to 3 or more, shoot an email to the world of BSNL right from GM, territory manager, area manager, DE, SDE, state your complaint including the complaint number, date & time.

Trust me, your issues will be resolved soon

Spectre · 25th September 2010, 19:46

Quote:

Originally Posted by Blue_V

Crappy connection. Phone is dead, broadband is dead. I cant register my complaints through their automated service.

Its conks every week or once in two weeks. Options........

In such case, I go directly to my telephone exchange and speak to the Assistant Engineer. Report the problem in a measured but straight tone, works for me everytime

13th August 2010, 11:30	#406
condor Distinguished - BHPian Join Date: Jun 2006 Location: Speed-brkr City Posts: 16,188 Thanked: 16,669 Times View My Garage	@Sajjt : Check out BBG FN Combo 600. Do you have any other details of the second timer switch ? Name, model etc ?
	() Thanks

13th August 2010, 13:33	#408
condor Distinguished - BHPian Join Date: Jun 2006 Location: Speed-brkr City Posts: 16,188 Thanked: 16,669 Times View My Garage	@Sajjt, that's twice you are missing the next column there
	() Thanks

13th August 2010, 15:30	#410
sgiitk Senior - BHPian Join Date: Dec 2007 Location: Gurugram Posts: 7,971 Thanked: 4,805 Times	WATCH OUT IF YOU SURRENDER YOUR BroadBand It is common practice for BSNL to disconnect your phone as well, if you surrender the broadband. I surrendered the broadband clearly stating that the phone was NOT being surrendered. After a month and a half the phone went dead (engaged tone) and was not fixed. So called up the manual complaints and was told that it has most probably been disconnected. I asked why, and the lady said that probably you surrendered the broadband, and gave me the number of the JE. I called it up and the lady confirmed the disconnection. I was further told that I can get a new number but the old number will take about a month. I said what nonsense, that I have to suffer for your incompetence. She said at least 8 days. Using my contacts I got it restored within four hours. The reason I am told is that a new number is easy, they will just report that the customer wanted a new number, but for the old number they will have to explain. The nonchalant way they talked makes it obvious that disconnection when broadband is surrendered is a very common (one may say normal) practice.
	() Thanks

13th August 2010, 23:24	#411
finneyp Senior - BHPian Join Date: Dec 2005 Location: Bangalore Posts: 2,755 Thanked: 382 Times View My Garage	Suffering from the pathetic customer service of BSNL for long, I dumped the Broadband & Landline last month! My landline & BB was dead for more than a month, registered numerous complaints, met several Senior officers, apart from assurances, I didn't get anything! BSNL is digging its own grave fast & quick! It is high time Govt takes some drastic action & salvages what is left now!
	() Thanks

14th August 2010, 15:00	#413
Raccoon Senior - BHPian Join Date: Jan 2008 Location: Poona Posts: 1,851 Thanked: 116 Times	^^^ I don't think there is any such law that allows them to limit the bandwidth supplied by private operators? On what basis are they controlling them, according to you?
	() Thanks

23rd September 2010, 17:13	#416
mohan41 BHPian Join Date: Aug 2009 Location: Bangalore Posts: 561 Thanked: 232 Times	Bsnl Gprs Since past one month, BSNL GPRS connection has stopped working for me. I have been using this for more than 2 years, but now it has started saying "modem disconnected", whenever I try to connect. I have not changed any settings. Anyone has idea of the working settings for BSNL GPRS users in Bangalore / Karnataka? My settings are below: access point name: gprssouth.cellone.in user name: 944xxxxx (my mobile number) password: 944xxxxx (same as mobile number) I tried adding 91 to the above which didnt work.
	() Thanks

24th September 2010, 09:21	#418
Blue_V BHPian Join Date: Nov 2007 Location: Bangalore Posts: 173 Thanked: 67 Times	Crappy connection. Phone is dead, broadband is dead. I cant register my complaints through their automated service. Its conks every week or once in two weeks. Options........
	() Thanks