STELLAR SERVICE BY A FELLOW BHPian IN MY CAR BUYING PROCESS (resulted in me buying a car!)
It all started last year with the launch of the Windsor when I came across the BaAS ad for the Comet at 4.99 Lakh. It intrigued me and led me to the MG showroom. Despite persistent follow ups, the helpful staff could not really answer my questions as they were not clear about the scheme themselves.
Last month, as the Comet 2025 prices were announced, the T-Bhp home page featured this thread on the announcement. While casually scrolling through this thread, some members were wondering whether this was a clickbait or actually real. I commented on my experience of last year stating that no one seemed to be aware of the details.
A day later, I received a PM from Bhpian @ALTIMAed - author of the fascinating thread featuring the adventures of his 'Puchku' -
https://www.team-bhp.com/forum/elect...-comet-ev.html (From Cybergaon to the City of Khawaja Moinuddin Chisti in my MG Comet EV) (From Cybergaon to the City of Khawaja Moinuddin Chisti in my MG Comet EV)
It said, I have all the answers to any questions you may have on BaAS, and left his number. Intrigued, I connected with him and received prompt responses. I learnt that he was employed with MG Motors, and therefore, there was legitimacy in his responses. Emboldened by this, I went to the nearest MG showroom and re-evaluated the Comet.
Why Comet
I already have a petrol 6 seater which is my only car. It has clocked 43,000 km (all within the city) in a mere 30 months. I have been on the lookout for a second car, but given Delhi's frequent flings with GRAP I, II,III and IV, am wary of buying a second hand car. I was also paranoid about the used car market at Delhi NCR and the penchant for odo-tampering.
Given that my requirement was for a minimum of 3 and a maximum of 4 years, back of the envelope calculations revealed that buying, using and selling a second/(third?) hand car would set me back by a minimum of 6 lakh (including the running costs of 60,000+km over 4 years). Adding the uncertainties with the health of the car and the GRAP, buying and using a new car made more sense. I know EV tech is evolving and will be unrecognisable in a few years but the itch to try out one remained.
I therefore started looking at the smallest possible outgo for a new EV. An EV would set me back way lesser on account of the running costs which were a fraction of the ICE car, given my running despite budgeting for higher/ similar outgo upfront.
There were two contenders - the Tiago and the Comet. Having had first hand experience of Tata cars, I was loathe to try out their cheapest offering. My requirement for this car was predominantly 2 passengers, so the backseat was not really a deal breaker. Hence the Comet came into the equation. The quirky looks were an added bonus for me, my wife and children were not really enthused by it. However, the fit and finish of the interiors was what sold us on the car. This was a league apart from the Tiago - and as someone remarked, just did not look/ feel cheap from inside.
The 3:60 Buyback Offer
The company offers a buy back plan which costs approx 24k for the Comet. Use the vehicle for no more than 30,000km in 3 years, get 60% of the Ex-showroom price as Buy Back. For every extra km till 45000km, you pay Rs 3/-, Rs 5/- per km from 45000 km till 60,000km beyond which there is no buyback. This also included a shield pack covering all labour in the services for the first 3 years. I was mightily enthused but later decided not to go in for this. Including all the fineprint, the car was being bought back by MG for slightly less than 50% of the ex-showroom (for my use case). Ultimately, I decided not to go in for this plan.
Booking the Car
The present policy in Delhi regarding waiver of road tax and registration charges is valid only till 31 Mar 25. Though widely expected to be extended in some form, I did not want to get caught between the expiry of the present policy and its subsequent renewal. Therefore, I was very particular about registration being completed before the 28th (29-31 being holidays).
@ALTIMAed to the rescue
As time was of the essence, @ALTIMAed drove all the way home in his legendary 'puchku' with a card swiping machine to facilitate the booking, assured me that he would assess whether registration would be possible in this short span and only then ask me to pay the full amount. But for his personal commitment, I would have preferred to wait for the new policy to kick in. The payment was done and funds transferred once he confirmed that the registration would be done before 28th March. This gent was a godsend and not only answered all my queries patiently but also drove down in his car to my house to meet me and show us the car up close. He assessed the suitability of the electrical connections, load, feasibility of installation of the charger and allayed our doubts cheerfully.
The fact that the registration process took less than 2.5 days (between two states) shows the synergy of his team and the effort put in behind the scenes just to meet a promise.
Even after this, he personally monitored every step of the ensuing process, going beyond the call of duty, if I may say so, and ensured a smooth survey, delivery at home, installation of the charger and the subsequent demonstration/ feedback process all of which happened like clockwork. He went out of his way to personally demonstrate the functionality of the apps, share his accumulated knowledge and personal observations about the car from his ownership etc with us.
During one of the many interactions, I learnt that he is still in touch with the first gentleman he sold a car to, from more than 24 years ago.
Honestly, a personalised service like this just blows away any lingering doubts/ apprehensions one may have about a Brand.
Post delivery, the SA, Mr Shitiz, took away my copies of the documentation inadvertently. The fact that he called up ASAP to apologise and came back all the way later that night to return these in itself was praiseworthy. But to hear that he’d come straight after admitting his father in law at the hospital for a cardiac arrest really left me speechless.
Here's to you gentlemen and may there be many more of your ilk. You have really set a very high benchmark for my other purchases.
Selection of Variant
The Base variant is available at 7 Lakh at Delhi. The next variant is priced at 1.2 Lakh above this (almost 18% of the car cost). For this steep hike, you get an impressive twin screen, electrically folding OVRMs, LED lamps and leatherette seats along with a reversing camera(?), Hill Hold and some extra connected features. Of these, I was really drawn by the twin screen, the other features didn't really make much difference to me. But considering the magnitude of the delta as a percentage of the car cost, the fact that this was essentially meant to be a VFM purchase and my envisaged ownership span (though the way it is behaving, I might as well sell of my other car and retain this

) , I stuck to the Base variant.
Running Costs
My house is equipped with a 7.5kW connection. The 3.6kW charger for the Comet fits perfectly within this. Add one -two ACs (1.5kW each) and a 0.5kW fridge, simultaneous operation of all these through the night fits well within my overall capacity. Point to be noted here - unlike the rather crude charger given by Tata for the Tiago, the MG charger is well finished and presentable in its case without being an eyesore.
The electricity slabs in my part of the country start from Rs 3.78/ unit and go on upto Rs 8.78/- per unit (beyond 1200 units per month). This is over and above a fixed charge of Rs 400 odd (for a 7.5kW connection) or Rs 800/- odd (for a 10kW connection). Considering that the car uses a 17.3kWh battery, it needs 17.3 units to top it up. I have calculated the range so far to be 204 - 208km. Even assuming that I charge everytime at the highest slab of Rs 8.78/- per unit, it still costs me less than 75p per km. (the assumption of charging at the highest slab more than makes up for the charging loss and the increased monthly consumption of units).
The sheer convenience and the running economy have ensured that I have run it for more than 1100km in less than 20 days making it a perfect solution to my set of requirements (This, IMHO, is the most important step in the entire selection process, having a clear set of buying requirements. We often keep changing these and end up with a case of buyer's remorse).
The car is a great conversation starter and never fails to evoke surprise amongst those who sit in it, regarding the space available to the front seat occupants, even 6+ footers. Almost everyone has expressed a child-like delight after being driven around in it (though that could well be a polite reaction on their part as well

).
Hoping that I have as blissful/ smooth an ownership as the booking/ delivery/ initial exploitation process. For now, leaving you all with some pictures.