[kennethomas]

Originally Posted by DeKay

Would you post some pictures of the interior panels post PPF, please?

Sure


It's a bit dusty but yeah



You can see the place where he cut it after placing it.

[enthukutlet]

Sticking a decal on a TPU is quite the effort! Make sure you don't use acetone to rub off the Feviquik.

TPU and Acetone are enemies and turn the PPF white if you keep it for long.

But at last, feels like my gamer aura has been reflected on the car. Of course, not a gamer on the road :-)

[Wandernotlost]

EMI paid but car not found. My story so far..

Jan 23: Super excited about the BE twins and went to the dealership in Bangalore (Sireesh Yelahanka) the moment it was available. Truly want to believe that we will create a world class car out of India and put money behind that. Gave the first cheque at that dealership for the BE6. Experience was all good.

Feb 14: Booking confirmed, all good again

Feb 26: Vehicle allotted, all good again

March 7: Mahindra announces (correctly) that the charger is optional, I provide documentation that it cannot be installed and everything is fine (so I think)..

March 12: Dealership asks for payment minus the charger which is made. Delivery by March 20th. All good till here.


March 18th: Now the experience reverse swings like one of Waqar’s Yorkers.. I get a call saying we cannot give you the vehicle without the charger.
Escalates quickly to the GM of the dealership but they are rude and adamant, no charger no car and without a charger will take at least another month. My way or the highway.

Get an email to pay 50,000 (despite their calculation and receipts) otherwise the car will be allotted to someone else. I see that Mahindra’s staff is marked and write back hoping they will solve this.
How wrong I was. Turns out they did not once reply or even acknowledge things.

March 20-26: lots of email back and forth including other cases solved by other dealerships but this one is not budging and Mahindra staff is completely ignoring their emails.

March 27: Read on X that writing to the brand will solve it (apparently has for other people.. and there are lots of them). I do that.

March 28: Speak to Mahindra’s staff and they assure me they will get it sorted.

April 9th: News flash: it wasn’t sorted and my first EMI is here but no car.

Apr 15th: Even the Mahindra twitter handle has stopped responding.



Not sure what I should do next?

I don't know how consumers can trust Mahindra to fix issues when they don't deliver a car more than a month after receiving ~30 Lakh.

So what would one do here? Find a lawyer? Wait it out? any advice welcome.

[darkgamer]

Originally Posted by Wandernotlost

EMI paid but car not found. My story so far..

Exact same situation with me, it’s just that I didn’t take a loan yet.

The dealer told me that the first lot allocations are all billed with a charger so they can’t be taken without it. You’ll have to wait for second/third lot whenever it comes.

So just like me, you have to wait, wait & wait. Mahindra is greedy AF, so they won’t give you till they deliver all cars with a charger first.

IMO you’ll have to take the charger if you want a delivery within a few months. I’d say just pay it. You’ll be paying more in loan interest by waiting 3-4 months and not getting the charger anyway.

I’ve just given up on getting my delivery in 2025, just keeping my booking in case by chance we get it.

[Wandernotlost]

Originally Posted by darkgamer

Exact same situation with me, it’s just that I didn’t take a loan yet.

Dealer told me that first lot allocations are all billed with a charger so they can’t be taken without it. You’ll have to wait for second/third lot whenever it comes.

So just like me you have to wait wait wait. Mahindra is greedy AF so they won’t give you till they deliver all cars with charger first.

IMO you’ll have to take the charger if you want a delivery before a few months. I’d say just pay it. You’ll be paying more in loan interest by waiting 3-4 months and not getting the charger anyway.

I’ve just given up on getting my delivery in 2025, just keeping my booking in case by chance we get it.

I sympathise fully, this is no way to treat a customer.

Thinking about it though, I'd be fine if they didn't ask for the full payment of ~30Lakh to be released, take the full thing and then not deliver the car for a month and counting and then completely ghost me (both dealership and brand are not responsive).

I have a good mind to take both the dealer and the brand to court, would love to hear if anyone has any experience with a situation like this and what they did.

[evhead]

So what would one do here? Find a lawyer? Wait it out? any advice welcome.

I am sorry to hear stories like this. I was also super excited to by this car. Booked among the first on Feb 14th. I told the dealer, I am spending 35L BIG MONEY on this car, and would not run behind them begging for the car. Rather, they should come forward and SELL the car to me. Till today they are royally ignoring me. And, I don't mind waiting as well. I will buy the car only on my terms, that is for sure, for the money I pay. If that means, I never get the car, so be it. :-)

[pepega]

Originally Posted by Wandernotlost

EMI paid but car not found. My story so far..

Not sure what I should do next?

I don't know how consumers can trust Mahindra to fix issues when they don't deliver a car more than a month after receiving ~30 Lakh.

So what would one do here? Find a lawyer? Wait it out? any advice welcome.

Have you signed Form 20 for new vehicle registration? I would ideally wait to make the final payment until Form 20 is signed. The dealership will always ask for loan disbursal before, with the assumption that once the loan is disbursed, you will be allotted a car.

However, in cases of dealing with shady dealership, I would never allow loan disbursal to take place before signing Form 20. I would ask you to reach out to your bank and ask them the next steps. As you have paid full consideration for the car, but a car has not be given to you, this is a breach of contract. I would inform the bank to ask the showroom in writing to refund your money and cancel the EMI payments.

Ofcourse, in this case, you have to be willing to burn all bridges. If you still want the car, then waiting for a resolution may be a better step.

[Wandernotlost]

Originally Posted by pepega

Have you signed Form 20 for new vehicle registration? I would ideally wait to make the final payment until Form 20 is signed. The dealership will always ask for loan disbursal before, with the assumption that once the loan is disbursed, you will be allotted a car.

However, in cases of dealing with shady dealership, I would never allow loan disbursal to take place before signing Form 20. I would ask you to reach out to your bank and ask them the next steps. As you have paid full consideration for the car, but a car has not be given to you, this is a breach of contract. I would inform the bank in writing to ask the showroom to refund your money and cancel the EMI payments.

Ofcourse, in this case, you have to be willing to burn all bridges. If you still want the car, then waiting for a resolution may be a better step.

Thank you for this, as a general life rule, I go into any situation with 100% trust and adjust that later if required. Unfortunately in this instance, it hasn't worked out for me.

Now that its established that we're operating in a low trust environment, it would be a great service to the community if there were a checklist *before* the amount was to be released. I'm guessing: 1. Get all commitments in writing including the delivery date 2. PDI 3. Sign form 20.. anything else?

[Jupizire]

Originally Posted by Wandernotlost

EMI paid but car not found. My story so far.

But how come the full money that too as a loan was paid before the car delivery? In case of a car loan, usually the bank rep also accompanies to the showroom on the day of delivery and once the car purchaser agrees to take the car after all checks, the bank rep hands over the cheque or dd to the dealer.

If it's a personal loan, then it's possible. One can cite any reason and take the cash from the bank and then either use it or not use it, doesn't matter. EMI needs to be paid.

So a little surprised at dealer pocketing the full payment before delivering the car.

[enthukutlet]

Regarding Apple CarPlay update:

We have a credible source who is in touch with the Mahindra Valley team that he last heard Apply CarPlay update (possibly via OTA itself) should come in 1-2 weeks from now.

Just sharing the info here.

[ferrarirules]

Originally Posted by Wandernotlost

So what would one do here? Find a lawyer? Wait it out? any advice welcome.

Raise a complaint against the dealer using this govt site. On the portal, provide all details like how loan has been disbursed and the product is not provided by the dealer.

[Wandernotlost]

Originally Posted by Wandernotlost

EMI paid but car not found. My story so far..

Jan 23: Super excited about the BE twins and went to the dealership in Bangalore (Sireesh Yelahanka) the moment it was available. Truly want to believe that we will create a world class car out of India and put money behind that. Gave the first cheque at that dealership for the BE6. Experience was all good.

...
Not sure what I should do next?

I don't know how consumers can trust Mahindra to fix issues when they don't deliver a car more than a month after receiving ~30 Lakh.

So what would one do here? Find a lawyer? Wait it out? any advice welcome.

Originally Posted by ferrarirules

Raise a complaint against the dealer using this govt site. On the portal, provide all details like how loan has been disbursed and the product is not provided by the dealer.

Thanks for your reply, I have filed a grievance on the portal about 20 days through this ordeal, the timeline there is:

2nd April: Filed a grievance on the portal
2nd April: Grievance accepted and has been emailed to the company.
9th April: NCH Agent Remark : Reminder 1 sent to the Company
12th April: NCH Agent Remark : Reminder 2 sent to the Company
14th April: Response Received from Company : Dear team, This case has already been taken right from beginning and we are working on it. We have communicated to customer on the waiting and approval process for billing vehicle without charger.

As you can see, this has not been helpful. I haven't received any formal communication from Mahindra about waiting and approval process, so this response is totally untrue. I really worry that this is the kind of response for a pretty easy to solve problem then what will happen to bigger issues such as mechanical and electrical defects.

PS: Even if they did communicate, telling the customer about the intricacies of their wonderful internal billing process is not going to help after 30 Lakhs has been stuck with them for a month.

[DieselAnna]

Originally Posted by Wandernotlost

EMI paid but car not found. My story so far.

Wow, we learn something everyday. Never knew that this was possible. Banks are another scam artists apart from the dealer. How do you pay EMI for a product, without the product being available (ofcourse this isn't real estate). I mean, a car loan is disbursed without the Bank confirming the vehicle from the dealership. Here, the dealer is enjoying the interest free money on your account.

Problem is, last few years, with these long waiting periods and demand, has made these dealers outright greedy. Hence, they can pull something like this without any fear.

Hope there is a resolution to this and there is a happy ending with a new car to your name

[Gouty]

My friend recently booked Mahindra XEV9E Pack 3 via Eram motors Kannur in the beginning of March. Vehicle allotted, promised delivery by March 15th initially.

But closer to the date of delivery, we were informed there is some software update going on so delivery would be delayed. All fine until then; entire amount, road tax and insurance paid on March 31st and the vehicle was registered in his name.

To date that's 16th of April, vehicle has not been delivered. When confronted, the showroom guys are not committing a date stating they have not received a clearance from the company to despatch that particular vehicle.

So my question is, if the dealer has not received the clearance from the company to sell a vehicle, how on earth did Eram Motors Kannur take the entire money and register the vehicle? And despite paying 32lakhs and change, my friend is left with no vehicle in hand, nor a committed date of delivery

Note from Support: There are several typos and formatting errors throughout your post. Please take the time to type out your posts properly, and proofread before submitting. Thanks.

[ashishk29]

Short travelogue:

Went on a long-ish roadtrip (~500km) over the last few days.

Picked a nice resort on the Trimbakeshwar road, about 15-16km outside of Nashik. Picked it because it was an eco resort, and they had a JioBP DC Fast charging station on premises.

It was a lovely stay, but that's not what this is about. This was my first attempt at a small getaway like I would do with my previous car. And I wanted to see how I did in terms of range and overall performance. This was with 2 people on board, and a decent amount of luggage.

The "to" journey was with a couple of stops.
First a short tea break:

Then visited a relative in a town on the way. And then on to the resort.

I averaged an efficiency of 6.5km/kWh. AC on full blast, phones charging, music etc.

This was a decent highway with lane markings for the most part, and the route was very familiar to me.
So I decided to explore all the Adaptive Cruise Control features.

Lane keep assist, Lane centering all works pretty straightforward. It was relaxing to see the car kinda take over and just... Go!
It executed slowing down with the preceding vehicle and resuming cruise speed like a charm.
I like that it didn't just flat out sprint to match cruise speed after a slow patch. The acceleration is moderate.
All this stuff is customisable in the Drive Assist app anyway.

Here's a quick video I captured of the lane change assist:

https://youtube.com/watch?v=4Hex2rmYzTI

Once the car is happily in ACC, and has all the correct settings enabled, you just need to indicate to change lanes. And the car does it very well.
Both modes of indicating work, i.e. just the short press lane indicate, and clicking the indicator in the position as well.
Best part is how accurately it could switch lanes even while it was in the middle of turns! These were obviously highway turns with large arcs, but I find it impressive that it could handle both things simultaneously.

I even saw it suggest a lane change to me a few times. I saw it happen whenever I was in the left lane, and the fast lane was wide open.
I am not sure of all the circumstances where it triggers the suggestion.

Mahindra has integrated all the ADAS stuff into the HUD quite well!
For example, here's a view of the vehicle when it slows down to match the vehicle in the front:

Notice how the HUD actually puts a white line under the vehicle which it's matching! And it updates live to track the vehicle on the HUD. It's pretty cool to watch.

Even with the lane change assist, it throws an arrow in the HUD which aligns with the lane you're currently in, and the lane you are changing to. I didn't capture this because I needed to monitor the car executing the maneuver.

I feel like I will need to attach a GoPro to my forehead to capture all the beautiful animations they've implemented.

Did a couple of short trips in the area, each 15-20kms.

I'd started with a full battery, and was around the 34% mark after about 300-320km worth of travelling so far, combined with some experiments with the keyfob parking stuff in the open parking, and running the AC for a bit just to cool the car down. Most of my journey had been gaining a slight altitude as well, so I am happy with that efficiency.

The JioBP station there didn't seem like it could take the full 60kW load. Someone suggested that being on a rural grid, it might not have enough juice.

So I dropped the charge current to low, and tried again. This time it worked. "LOW" was pulling about 30kW. Later on I tried the "MEDIUM" charge current setting, which pulled around 40kW. Until SoC hit 90%. After that it gradually ramped down as expected.

This Jio bunk was rather pricey, especially given I couldn't even pull the full 60kW out of it. Kinda disappointed in that. I later found out that there was a ChargeZone 60kW in Nashik city quite literally on my way back. But I wanted to avoid that since I wanted to travel one-shot on the return stretch.

Random click the night before taking off:


The return journey was pretty straightforward. One tea break, one lunch break, and back.
I got much better efficiency this time around, owing to the gradually lowering altitude I guess? But also, I ran the AC in "ECON" smart mode this time.

The AC in the car is quite powerful! I found myself quite chilled even with it set to 24 degrees. The ECON mode made the AC compressor pull less power. But even this low power AC mode was good enough for my journey.

Got 7.1km/kWh till the tea break.

And 8.3km/kWh after the lunch break all the way home.


All in all, this trip gave me a good amount of confidence that with just a little bit of planning, I could easily use this car like I would an ICE.