[darkgamer]

Originally Posted by ashishk29

That's a bit of an extreme view?

I test drove the car myself, and even self-park was working fully, with zero issues at that. For that matter everything in the car worked. Groove me, powered tailgate, HUD, navigation, sunroof etc etc. I can't think of a single thing that didn't work.

In my test drive carplay wasn't working. And the SA said carplay will work in future but multitouch won't work. So you won't be able to do things like pinch to zoom.

Mahindra cars have historically had issues with carplay/android auto too.

There have been no reports of bricking. Not sure where you're getting that from.

My SA said they have to manually update the cars and OTA isn't working. And it's going very very slow. Also I've seen a 9E thrown into junkyard because it didn't start after a minor accident and Mahindra couldn't fix it.

We have at least one user whose car isn't even taking the update on this very thread. That's not much worse than bricking. Imagine that happening to your car after delivery. Mahindra isn't gonna do anything, and you'll have to carry a 30L deadweight which can never be updated and essential bugs will forever stick.

Also they did do the media reviews? That's what this thread itself is?

Giving a couple hours with pre production car isn't a review. Most manufacturers send full review samples and allow things like range test which Mahindra has prevented.

I have it on good authority from media houses which are requesting Mahindra for a review unit and Mahindra isn't allowing them.

If they haven't delivered any cars, it's not alpha or beta testing. It's pre-release. A manufacturer is free to make any number of updates/changes prior to release.

The car was supposed to be delivered in early March. Now it's early April. The car is definitely not ready.

If they're making updates and changes prior to delivery that's a good thing? Would you rather encounter some issue just days after delivery?
I mean look at the VW EPS failures for what post-release issues look like.

I'd have a ready car, not a car which manufacturer has delayed due to software issues.

YMMV, but there have been enough instances now that I'm delaying my purchase for a few months. I'll let the alpha and beta testers be Mahindra's guinea pigs, not me.

If the car is fine, I'll buy in 6 months. Maybe they'll throw in some discounts to counter Tesla either.

The tariffs have huge terms and conditions attached. Each company will have to make substantial investments, with guarantees of future expansion for the next N number of years.

Tesla isn't going to invest a single rupee in Indian manufacturing and they'll get almost zero duties. Trump has threatened reciprocal tariffs and Modi has said he'll oblige with reducing duties already

Also, I'd much rather buy this than a Tesla. Those things are poorly built AF and they aren't even first generation. Plus they are specced poorly for what they cost. 32L for a 57kWh battery in a poorly built car? No thanks.

There's no 57kwh variant now. The base Model 3 and Y are long range, with AWD and performance variants above it.

Also I've driven teslas for thousands of kms. No way they are poorly built, at least not compared to Mahindras. The interior quality on Model 3 and Y, especially the new Jupiter trims are leagues above these cars.

If I have BE6 at 30L and Tesla Model Y base LR at 40-45, I know I'm choosing the Tesla.

Mahindra hadn't promised any delivery dates to begin with. They'd just mentioned "mid-March" in their initial approach. We all knew this.

Mid-March is gone though and deliveries aren't gonna happen in even end of March. I guess you will defend if they don't deliver in April as well because they didn't promise anything?

[SLK]

Originally Posted by darkgamer

Also I've seen a 9E thrown into junkyard because it didn't start after a minor accident and Mahindra couldn't fix it.

We have at least one user whose car isn't even taking the update on this very thread. That's not much worse than bricking. Imagine that happening to your car after delivery. Mahindra isn't gonna do anything, and you'll have to carry a 30L deadweight which can never be updated and essential bugs will forever stick.

I think that's being a bit too harsh. History shows they've always fixed the first batch cars even if issues cropped up later. Car bricking and going to junkyard is farfetched too.

While EV market is changing, these are still not your regular mass-market cars. I don't think giving these to third party reviewers for range test is going draw masses to showrooms. The number of reviewers roaming around in the market now-a-days are possibly equal to all of the first batch deliveries or all of the test-drive cars with showrooms.

EV range is a fairly simple matter with limited factors, Battery, Motor Power, Weight, Aerodynamics and cabin size (glass area) for AC. We know all of these now, and it should be clear that you can't compare a 9e's efficiency to Nexon (due to differences in all these factors).

There are a lot of people willing to buy without a third party validation of the actual range, then what is the issue? Let them buy and tell everyone what the actual range is.

Originally Posted by darkgamer

Mid-March is gone though and deliveries aren't gonna happen in even end of March. I guess you will defend if they don't deliver in April as well because they didn't promise anything?

What if deliveries do happen in March?

Look at Tata (Harrier) and Maruti (eVitara), they couldn't even disclose their cars/ prices and variants, at least incapability doesn't seem to be the issue with M&M's rushed approach.

[darkgamer]

Originally Posted by SLK

I think that's being a bit too harsh. History shows they've always fixed the first batch cars even if issues cropped up later. Car bricking and going to junkyard is farfetched too.

Will they replace my car if it has an unfixable software issue and they can't diagnose? No right. They'll just give up and gaslight me that the issue doesn't exist, and then fix it with the next year's model.

That's how Indian support works, for any brand. Even big multinational companies like Apple have absolutely pathetic consumer support in India, basically non existent. Once you buy this car, you're done.

I had good confidence in this car based on my test drive and hence I booked it, but these delays have confirmed my fear which everyone told me that Mahindra car software is unreliable and never to buy their first batch cars.

I'll buy this car still, but after 6-8 months once everything is fixed.

While EV market is changing, these are still not your regular mass-market cars. I don't think giving these to third party reviewers for range test is going draw masses to showrooms. The number of reviewers roaming around in the market now-a-days are possibly equal to all of the first batch deliveries or all of the test-drive cars with showrooms.

How about at least giving it to top 5-6 publications like autocar India and the likes. Mahindra is basically not confident on the product enough with the pre production software, which is why these are not being sent.

EV range is a fairly simple matter with limited factors, Battery, Motor Power, Weight, Aerodynamics and cabin size (glass area) for AC. We know all of these now, and it should be clear that you can't compare a 9e's efficiency to Nexon (due to differences in all these factors).

It also depends on things like motor efficiency and how good the regen is. BYD Sealion for example gets much worse range than Tesla Model Y despite almost identical everything because the motor is less efficient.

There are a lot of people willing to buy without a third party validation of the actual range, then what is the issue? Let them buy and tell everyone what the actual range is.

Uhh sure. They can buy. I am just done with this now, as this has now gone beyond my comfort zone. If it's within yours please go ahead and buy the first batch. I hope it works out of the box.

Look at Tata (Harrier) and Maruti (eVitara), they couldn't even disclose their cars/ prices and variants, at least incapability doesn't seem to be the issue with M&M's rushed approach.

They haven't launched the cars yet. Mahindra on the other hand revealed the car fully in November enough to give test drives and drive hype, and then is fixing the software since 4 months now.

If they couldn't fix the software in 4 months, I don't think it will be fixed magically in next 7-8 days. It will take at least a few months for this car to be relatively niggle free.

[SLK]

Originally Posted by darkgamer

but these delays have confirmed my fear which everyone told me that Mahindra car software is unreliable and never to buy their first batch cars.

I understand what you are saying, and they surely should have managed this better. Why dispatch cars to dealers and then realise the software needs to be updated!

But, we should remember that these cars have been on roads for M&M's own testing + whatever media drives that happened + all the test drives. There were no serious issues reported with the software by anyone, even if it was running beta.

Originally Posted by darkgamer

If it's within yours please go ahead and buy the first batch. I hope it works out of the box.

I hope so too! Of course no one wants a problematic car, but I don't expect it to have any serious issues too! The next batches may have more features, but we can't say and they will increase prices too.

I will sorely miss the passenger seat electronic adjustments as well as height adjustments, if they ever add that!

Originally Posted by darkgamer

They haven't launched the cars yet. Mahindra on the other hand revealed the car fully in November enough to give test drives and drive hype, and then is fixing the software since 4 months now.

They have been creating hype for ages, but just can't do it! Look at Hyundai, launched and delivered!

Originally Posted by darkgamer

If they couldn't fix the software in 4 months, I don't think it will be fixed magically in next 7-8 days. It will take at least a few months for this car to be relatively niggle free.

What were the issues, is the million dollar question!

[ashishk29]

Originally Posted by darkgamer

In my test drive carplay wasn't working. And the SA said carplay will work in future but multitouch won't work. So you won't be able to do things like pinch to zoom.

Mahindra cars have historically had issues with carplay/android auto too.

Yours is probably the only instance of a test drive car facing any issues that I've come across so far. And this is combining all the experiences I have seen through threads on TBHP, Reddit, Insta reels etc etc. So not a very common issue.
Plus I couldn't care less about pinch to zoom. Single touch should suffice.
And I don't know about "historical" given that I did own a Mahindra with carplay and encountered no issues myself. Same with most of the cars I know of.

Originally Posted by darkgamer

My SA said they have to manually update the cars and OTA isn't working. And it's going very very slow. Also I've seen a 9E thrown into junkyard because it didn't start after a minor accident and Mahindra couldn't fix it.

Yeah I don't buy that.

Originally Posted by darkgamer

We have at least one user whose car isn't even taking the update on this very thread. That's not much worse than bricking. Imagine that happening to your car after delivery. Mahindra isn't gonna do anything, and you'll have to carry a 30L deadweight which can never be updated and essential bugs will forever stick.

I'm sorry, who got their delivery? I have been following this thread as well. I haven't seen any such post. Please share the link if you do find it.

Originally Posted by darkgamer

Giving a couple hours with pre production car isn't a review. Most manufacturers send full review samples and allow things like range test which Mahindra has prevented.

I have it on good authority from media houses which are requesting Mahindra for a review unit and Mahindra isn't allowing them.

Our media houses are pointless. Half of them should be called influencers. Their reviews are marginally better than reading out brochures. Mahindra had to literally sent out an explicit message to them all asking them to completely read the provided manual before testing out the car, because they knew half these bozos would try some random stuff and claim something didn't work.

Can you share the "full review" samples for the Creta EV? Which other car had review samples sent out BEFORE the cars were officially on the streets apart from the OEM hosted event?

I don't know why there is a special bar for Mahindra here.

Originally Posted by darkgamer

The car was supposed to be delivered in early March. Now it's early April. The car is definitely not ready.

My showroom is quite confident they are going to start delivering from 20th. Also, it was "Mid march" not early march.

Originally Posted by darkgamer

I'd have a ready car, not a car which manufacturer has delayed due to software issues.

This is such a paradox. You want a ready car. But you don't want manufacturer to make it "ready"?

Originally Posted by darkgamer

YMMV, but there have been enough instances now that I'm delaying my purchase for a few months. I'll let the alpha and beta testers be Mahindra's guinea pigs, not me.

If the car is fine, I'll buy in 6 months. Maybe they'll throw in some discounts to counter Tesla either.

Again, that's your prerogative.

Originally Posted by darkgamer

Tesla isn't going to invest a single rupee in Indian manufacturing and they'll get almost zero duties. Trump has threatened reciprocal tariffs and Modi has said he'll oblige with reducing duties already

Even without all that, the cars still start from 32L.

Originally Posted by darkgamer

Also I've driven teslas for thousands of kms. No way they are poorly built, at least not compared to Mahindras. The interior quality on Model 3 and Y, especially the new Jupiter trims are leagues above these cars.
If I have BE6 at 30L and Tesla Model Y base LR at 40-45, I know I'm choosing the Tesla.

Teslas are notorious for their poor build quality all around. I mean you might choose to opt for a Tesla, I certainly won't.

Originally Posted by darkgamer

Mid-March is gone though and deliveries aren't gonna happen in even end of March. I guess you will defend if they don't deliver in April as well because they didn't promise anything?

Again, my local showroom still claims they are going to start deliveries from the 20th. Have you entertained the notion that maybe your showroom is the one having issues?

Originally Posted by SLK

What if deliveries do happen in March?

Exactly. Like I mentioned, my showroom is quite confident they are going to start deliveries from tomorrow.

Originally Posted by SLK

Look at Tata (Harrier) and Maruti (eVitara), they couldn't even disclose their cars/ prices and variants, at least incapability doesn't seem to be the issue with M&M's rushed approach.

Great point. Tata has so far just shown teasers and vague ads about it. eVitara is literally a ghost. I have seen it just ONCE, that too at Mumbai, at lollapalooza. And that was literally the worst venue to showcase it at. Who the heck is gonna look at an EV in the midst of a rock concert?!

Originally Posted by darkgamer

Will they replace my car if it has an unfixable software issue and they can't diagnose? No right. They'll just give up and gaslight me that the issue doesn't exist, and then fix it with the next year's model.
That's how Indian support works, for any brand. Even big multinational companies like Apple have absolutely pathetic consumer support in India, basically non existent. Once you buy this car, you're done.

Mahindra actually has had a pretty decent track record in terms of honoring warranty claims. You should look at VW for someone who routinely dodges warranty claims. First the DSG failures, and now the clutch failures in the IN cars.

Originally Posted by darkgamer

I had good confidence in this car based on my test drive and hence I booked it, but these delays have confirmed my fear which everyone told me that Mahindra car software is unreliable and never to buy their first batch cars.

I'll buy this car still, but after 6-8 months once everything is fixed.

Again, that's your prerogative.

Originally Posted by darkgamer

How about at least giving it to top 5-6 publications like autocar India and the likes. Mahindra is basically not confident on the product enough with the pre production software, which is why these are not being sent.

Why should they? Which other manufacturer has offered pre-delivery reviews? This expectation keeps popping up with no precedent.

Originally Posted by darkgamer

They haven't launched the cars yet. Mahindra on the other hand revealed the car fully in November enough to give test drives and drive hype, and then is fixing the software since 4 months now.

The point is that Mahindra has been far more transparent right from the beginning.

Originally Posted by darkgamer

If they couldn't fix the software in 4 months, I don't think it will be fixed magically in next 7-8 days. It will take at least a few months for this car to be relatively niggle free.

That's not how software development works. I work in enterprise software dev, and we will delay releases even 2 days before the GA date if we find something important that we can fix prior to release.
Almost every car has teething issues. Again, Mahindra has been ok with these things. Sure there might be the odd carplay issue here and there, but the RADAR isn't gonna fail you.

Originally Posted by SLK

I understand what you are saying, and they surely should have managed this better. Why dispatch cars to dealers and then realise the software needs to be updated!

But, we should remember that these cars have been on roads for M&M's own testing + whatever media drives that happened + all the test drives. There were no serious issues reported with the software by anyone, even if it was running beta.

Exactly! All these drives have been going on niggle free. In a car that is SO tech-loaded, that's pretty solid.

Originally Posted by SLK

I hope so too! Of course no one wants a problematic car, but I don't expect it to have any serious issues too! The next batches may have more features, but we can't say and they will increase prices too.

If at all a few features might go missing too. The 300 had heated ORVMs and 3 point seatbelt for the rear middle seat at launch. Both these things were removed in the next iteration.

Originally Posted by SLK

Look at Hyundai, launched and delivered!

To be fair, the Creta EV is just the standard Creta with a battery and motor plopped in. It's not a born EV platform. It also doesn't have half the features that the BE6 does, so more complexity to be expected.

[BreeN95]

Originally Posted by kennethomas

Getting it done through a trusted franchise with a 7 year warranty. Can't share the price because the supplier gave me a good price after I compared it with a bunch of places.

I can ask the manager to get in touch if someone is interested but this is in Bangalore (Koramangala).

Hey you know what? I have asked a bunch of detailers and all seems to be fighting with lower prices than each other because BE 6 is new and they want to be the first ones to do the detailing. One of the detailers went so low as 16.5k+tax for a 3 year borophiene coating. Obviously going with a reputed detailer at roughly double the price just because I'm not sure which brand and products they are going to use at such low prices.

Anybody from kochi?

[darkgamer]

Originally Posted by ashishk29

Plus I couldn't care less about pinch to zoom. Single touch should suffice.

How will you even zoom out or zoom in maps without multitouch. It’s a basic feature.

Originally Posted by ashishk29

And I don't know about "historical" given that I did own a Mahindra with carplay and encountered no issues myself. Same with most of the cars I know of.

Mate there’s a lot of cases of issues with first batch of Mahindra cars. My teammate has a 3XO which if you don’t turn off the headlights before turning off the car it randomly turns on after a while and drains the battery. Mahindra can’t fix it after months.

Originally Posted by ashishk29

Can you share the "full review" samples for the Creta EV? Which other car had review samples sent out BEFORE the cars were officially on the streets apart from the OEM hosted event?

You can check autocar review of Creta. It had a full range test. At least more comprehensive than any Mahindra review.

Originally Posted by ashishk29

My showroom is quite confident they are going to start delivering from 20th. Also, it was "Mid march" not early march.

Let’s wait and watch then.

Originally Posted by ashishk29

Even without all that, the cars still start from 32L.

Teslas are notorious for their poor build quality all around. I mean you might choose to opt for a Tesla, I certainly won't.

The interiors quality, back seat experience are a few tiers above anything Mahindra puts out. And it’s not like BE6 and XEV 9E aren’t 30-35L cars.

If Tesla comes at 40L I doubt anyone will save just 10L for these cars. Though I doubt Tesla will come below 50L

The poor build quality is compared to global quality products available from German brands. Not compared to Indian brands. I’ve personally sat in a few Tesla cars and they’re definitely better built than anything locally produced

Heck, even the Indian model car from global manufacturers are watered down. Sit in a Kushaq and a Kodiaq, or a Creta vs a Tucson. CKD cars are levels above in fit and finish.

Originally Posted by ashishk29

Again, my local showroom still claims they are going to start deliveries from the 20th. Have you entertained the notion that maybe your showroom is the one having issues?

If my showroom is having issues, all the more reason for me to pull my booking and go elsewhere.

I’m just done with all the shenanigans. Overpriced insurance, mandatory charger and begging to remove it. Heard from some folks about overpriced mandatory accessories too.

Originally Posted by ashishk29

Why should they? Which other manufacturer has offered pre-delivery reviews? This expectation keeps popping up with no precedent.

Both Creta and sealion reviews had full range tests and both cars are on roads within weeks of launch. I already see 2 Creta EVs in my office parking lot.

Originally Posted by ashishk29

That's not how software development works. I work in enterprise software dev, and we will delay releases even 2 days before the GA date if we find something important that we can fix prior to release.
Almost every car has teething issues. Again, Mahindra has been ok with these things. Sure there might be the odd carplay issue here and there, but the RADAR isn't gonna fail you.

I work in one of the biggest software giants of the world, one with trillions of dollars of market cap.

If something this important is breaking which is delaying release we won’t sit silent and delay it but communicate the delay.

Mahindra doesn’t have a ton of software talent, it likely outsources this to a service based company which I’m sure we all know the code quality standards of. That’s what scares me.

Also there have been plenty of adrenox failure stories on 700 thread. Even now they just shut off their previous app and the new app isn’t working for existing adrenox users while they’re paying the subscription.

Mahindra and software hasn’t been a good story so far. I had good expectation from this one but doesn’t look pretty for now.

If you get your car tomorrow great, but I personally have gotten too many red signals to ruin my mood about this car. I’ll be pulling out of this for a few months till I get actual indication

[aantony]

Post common to 9E & BE6 Forums :

I completely agree with @darkgamer view on the situation. For me, things have been off from the start. On the 14th, instead of booking 9E, they booked 6E. I had to correct it the next day after I spotted the mistake. This delay made me anxious about its impact on my delivery dates.

Next, they booked my car under my secondary phone number, which I don’t use. When I requested a number change, they created a new booking on March 5th instead of just updating it—completely baffling me. From March 5th, I followed up regularly. Fortunately, I got an allotment within two days. But since then, I kept requesting PDI and VIN details, only to be told that it couldn’t be done until Mahindra gave the go-ahead.

Yesterday, I lost my patience and escalated the matter to the dealership’s GM Sales. That’s when the real issue surfaced. Despite being assured that my docket was waiting for invoicing and delivery by the 20th or 21st, I was suddenly told my allotment was canceled and my car would not be in the first batch. This left me completely frustrated—weeks of follow-ups, careful planning, and preparations were all in vain. I even sold my previous car two months ago based on Mahindra’s delivery promises.

Later, I spoke to the Mahindra Regional Sales Head, who acknowledged the uncertainty of delivery dates between the 20th and 25th. He explained that software updates (40+ versions) were causing delays, as they wanted to ensure quality before release. While I appreciate their efforts to avoid issues that could harm their reputation, communication on delivery timelines is severely lacking.

Some dealerships are breaking the rules and proceeding with deliveries on the 20th without Mahindra’s confirmation. This inconsistency is frustrating.

On the bright side, Mahindra is serious about its EV division. They’ve created a separate identity, MEAL, for electric SUVs, hired top global experts, and deployed highly trained technicians for dedicated EV service. Mobile service stations will also be introduced after the first service, reducing workshop visits.

Personally, I’m not worried about minor issues as long as they don’t disrupt my daily life. There’s warranty coverage, insurance, and RTI (Return to Invoice) in case of a major failure. As an early adopter, I understand that no new technology is perfect. Even established mobile brands have faced glitches.

Ultimately, let’s focus on facts rather than speculation. Please confirm if the valid documents are in hand:
- Invoicing (if completed, DMS generated)
- VIN details
- RTO registration status

With these, we can determine if the delivery is still on track for this week.

[aps88]

Originally Posted by kennethomas

The other option I have is to use the electricity from the M0 without changing anything but paying the ground floor folks for the usage. The unit price says Rs. 8 per unit in comparison to 5.6 for my residential home.

Request for a sub meter to be installed at M0 and use a socket attached to the submeter, that way proper track of units consumed can be done and you can pay without disparity. You may have to settle for a slightly higher per unit charge for this convinience for the landlord to agree.

[vij]

I took a Test drive of BE 6 yesterday.
1. The car drives well and has ample power ofcourse.
2. The drowsy detection alarm constantly kept coming up for no reason, and then suddenly stopped after about 10 min of annoyance. Anyone else noticed such?
3. The door mechanics and plastics on them feel quirky (cheap?).


I liked the car on the whole, but a lil worried of glitches and maintenance... Have to check it out once more...

[kennethomas]

Originally Posted by aps88

Request for a sub meter to be installed at M0 and use a socket attached to the submeter, that way proper track of units consumed can be done and you can pay without disparity. You may have to settle for a slightly higher per unit charge for this convinience for the landlord to agree.

Won't the charger provided by Mahindra solve by showing my consumption?

[carjack3090]

Ultimately Mahindra's biggest issue is getting everything right about this car as this is their first ambitious project. This isn't executed by the usual Mahindra Group but is part of their REVA team thus we can see the apprehensions.

These cars are walking driving software tools, way too dependent for software to work functionally.

Considering that even Suzuki is struggling rolling out their BEV, we can cut Mahindra some slack on deliveries. Hopefully they provide a well sorted vehicle

[vaibhavgarg]

In insurance, I am unclear about battery protect.. isn't battery already going to be covered as part of normal insurance .. for old or out of warranty car it makes sense..

What is the extra coverage it is offering? is it some damage that is not covered*in*main*policy?

[kennethomas]

Originally Posted by vaibhavgarg

In insurance, I am unclear about battery protect.. isn't battery already going to be covered as part of normal insurance .. for old or out of warranty car it makes sense..

I bought a Acko Insurance cover and if you select the vehicle there, it says 100% cover on the battery under zero depreciation plan

[aantony]

Originally Posted by kennethomas

I bought a Acko Insurance cover and if you select the vehicle there, it says 100% cover on the battery under zero depreciation plan

Did you get a quote or the complete insurance for your vehicle ? Could you please help everyone with more details