[volkman10]

As Indian govt. is looking at reduce import duties further as to welcome Tesla, Mahindra is not worried.

- Teslas' is likely to be seen on Indian roads sooner than expected

India able to manufacture affordable EVs at scale: Mahindra

[shashankw839]

Hello All,

Just want to highlight a communication I have had with Mahindra post my 9e booking. Basically I own multiple EVs and have chargers installed already and emailed them to check if I could get the car without the charger. Reply I got back is very concerning ..

Here is the reply:

"Thank you for taking time and writing to us.

Regret to inform you that currently we do not offer the option to purchase the car without charger. Charger is being sold as a package with Vehicle as a part of Ex-Showroom. This is considering the requirement to provide Lifetime battery warranty of our vehicles. While we offer option to install it at any preferred location as per your convenience.

We would like to highlight the importance of using a Mahindra Genuine Electric Vehicle Charger.

Why Choose Mahindra Genuine Electric Vehicle Charger?

Optimal Performance: Our chargers are specifically designed to work seamlessly with Mahindra electric vehicles, ensuring optimal charging performance and efficiency.
Safety First: Safety is our top priority. Mahindra Genuine Chargers are rigorously tested to meet the highest safety standards, providing you with peace of mind every time you charge your vehicle.
Longevity: Using a genuine charger helps maintain the health of your vehicle's battery, extending its lifespan and ensuring consistent performance over time.
Warranty Protection: Mahindra Electric our comprehensive warranty, protecting you from potential repair costs and ensuring your investment is safeguarded.
Eco-Friendly: Our chargers are designed to be energy-efficient, reducing your carbon footprint and contributing to a greener planet."

I have deep concerns over this. Some key observations:

• The price mentioned on the website, media and everywhere as ex-showroom price is 30.50 lacs and charger is an extra option so I am not sure how it is part of ex-showroom price and how TCS can be applied on the extra option. Anyway, that is not the biggest concern.
• The charger Mahindra is providing is not built by Mahindra. It is a charger supplied by a third party re-branded by Mahindra. So how does it classify as a “requirement” for battery health of the car.
• The biggest concern is the statement which links the charger to the Lifetime battery warranty and calling the charger as an “requirement” for Lifetime warranty.
• The car is a mobility utility and how is it possible that the car will only be charged from a stationary AC charger (installed at home or office) mandatorily provided by Mahindra during its entire lifetime?
• Does that mean that if we travel to another city/location and use any AC charger for charging, we lose our “life time warranty”?
• If that is the case, then what are the limitations of using DC chargers as well? Do they void warranty even if DC chargers from third party CPOs are used?

The lifetime warranty was a major factor for many people to opt for the Mahindra XEV/BE products but if there are such caveats attached, then I feel they are not being told the facts.

[raviemailid]

With each passing day, more details about the XEV 9E are emerging, and sadly, they are more concerning than the last. I just compiled the list of issues that have been bothering me:

1. Safety Concerns: There are numerous videos circulating online showing accidents and instances of the car stalling. However, Mahindra has yet to provide concrete information about these incidents, including why airbags failed to deploy or why the car refused to start after accidents.

2. Lack of Independent Reviews: There are still no honest, comprehensive, and independent reviews of the car. Most reviews are from people like me who have driven the car for short distances (5-10 km or 20-30 minutes) or from media that tested it during a highly controlled two-day event in November.

3. Unclear Warranty Terms: The warranty details for parts of the car beyond the battery are still unknown. Additionally, there’s a high likelihood that Mahindra may deny warranty claims if the car isn’t charged exclusively using their own charger.

4. Missing Range Test Data: Where is the complete range test for the car?

5. Poor Customer Experience: The inflated insurance costs and the compulsion to buy Mahindra’s charger are creating a negative customer experience. We still dont know how their crowded service centers will treat these cars.

6. Misleading Pricing Strategy: Mahindra’s decision to ship only the top-end variant initially while advertising the price of the cheapest variant (which won’t be available until later in the year) is a questionable move.

7. Sub-Par Interior Quality: The interior quality of the car is below expectations, but Mahindra has managed to overshadow these concerns with aggressive marketing. The whole glossy panel business, accidental horn press while pressing steering wheel controls are to just name a few.

8. First-Lot Buyers as Guinea Pigs: It seems that most early buyers are mentally prepared to face niggles and act as testers for Mahindra’s product.

9. Software Glitches: Issues like glitches on the infotainment screen, inaccurate range readings, and buggy displays have been reported during test drives. While Mahindra claims these will be fixed in the production model, there’s no guarantee.

10. Subscription charge details: There is still no information on subscription charges of 4G SIM or other services being provided in the car. We don't know its service interval, and we don't know its parts repair or replacement cost, which might be inflated by Mahindra.

These are just some of the concerns I have about the car. While I was initially excited about purchasing it, I’ve decided to hold off for at least six months before making a decision. I simply don’t trust Mahindra enough to part with 34 lakh rupees at this stage.

[DevilinDiguise]

So i noticed that the showroom has done 3 bookings against my dad's name. At first they told us that due to the high bookings it is a system error and will get rectified later.

But now from what I am hearing it seems it's a different kind of scam dealership is doing with the company. They book multiple vehicles in customer name so that they can get allocated more cars and then show them as customer cancelled later so that they can sell it to other customers who are willing to pay a premium.

[kgt.v8]

Originally Posted by raviemailid

With each passing day, more details about the XEV 9E are emerging, and sadly, they are more concerning than the last. I just compiled the list of issues that have been bothering me:


7. Sub-Par Interior Quality: The interior quality of the car is below expectations, but Mahindra has managed to overshadow these concerns with aggressive marketing. The whole glossy panel business, accidental horn press while pressing steering wheel controls are to just name a few.


9. Software Glitches: Issues like glitches on the infotainment screen, inaccurate range readings, and buggy displays have been reported during test drives. While Mahindra claims these will be fixed in the production model, there’s no guarantee.

I can vouch for above 2 issues as I ran into them during my short 10 kms test drive. I had to restart car 3-4 times to get driver MID to start up. This is the reason I have not booked BE6 or 9E and waiting for actual deliveries and feedback from real customers and also see Pack2 in real life before booking.

The use of excessive piano black already showed scratch marks in less than 1k driven test car. This part is there to make you spend on interior PPF (which could be a new business).
The single component in interior which took away all my excitement and brought me back to reality after XEV 9E test drive was the big touch type button below infotainment unit and the plastic cover below it. The plastic cover quality did not feel like it would last 10 years. The touch type button responded only 10% of the time. I will be struggling to open boot, switch on hazard lamp using this single button which does not click like a button to give feedback.


Everyone says the test drive cars are showing bad range because they are driven hard which is true but there are no concrete reviews from range testers like Gaadiwaadi to consolidate a prospective buyer like me that the range claimed by Mahindra of 500kms with 79kWh battery is achievable in real life.

[Jekyl87]

Originally Posted by raviemailid

With each passing day, more details about the XEV 9E are emerging, and sadly, they are more concerning than the last. I just compiled the list of issues that have been bothering me:

Add 11. No information on service interval. With BMW offering the 2 year interval as a strong selling point on new iX1 LWB, Mahindra keeping tight lipped about it is strange.

[SLK]

Originally Posted by DevilinDiguise

So i noticed that the showroom has done 3 bookings against my dad's name. At first they told us that due to the high bookings it is a system error and will get rectified later.

I have the opposite, I paid the dealer, and I have no booking from them, only the one I made myself online (thankfully!).

What is your booking ID like? mine goes like B-10694xxx (these numbers are generally in some kind of sequence).

[gaurav371]

I have some information regarding the service interval from my sales guy - 10k km/ year. Regarding warranty nobody has any clue - insurance price is somehow at par with BMW and the showroom is forcing to buy ceramic coating.

This is for BE 6 - Drove the production spec car for ~20km the range being shown before the drive started was 365, At the end of the run it was showing the range to be 361 again and am a very sedate driver didn't cross 80 I think. Was a pleasure to drive though and it absorbed the bumps nicely but am a bit skeptical about the range

[kdp]

Originally Posted by SLK

I have the opposite, I paid the dealer, and I have no booking from them, only the one I made myself online (thankfully!).

What is your booking ID like? mine goes like B-10694xxx (these numbers are generally in some kind of sequence).

So is mine. And I got my booking confirmation at 9:07 on day 1. When did you do yours?

My “xxx” number is on the higher side. But website was pretty smooth and didn’t give any sense of being overloaded. So am hopeful that this is not a very low position on the waitlist.

[DevilinDiguise]

Originally Posted by SLK

I have the opposite, I paid the dealer, and I have no booking from them, only the one I made myself online (thankfully!).

What is your booking ID like? mine goes like B-10694xxx (these numbers are generally in some kind of sequence).

I have one booking with B-10693***, rest two are B-10694***.

[beemer5499]

Originally Posted by DevilinDiguise

I have one booking with B-10693***, rest two are B-10694***.

Can you share what time did you make your bookings? Also were these online bookings or through PDC/UPI?

I think the 4th last digit could also be a city code or something.

Also, does anyone have any clarity if insurance from dealer is mandatory or not since this is a new launch and Mahindra dealers might try to milk the customers unnecessarily?

My dealer in Delhi has quoted 2.15L for 1 year OD zero depreciation insurance + 3 years third party + essential add-ons whereas policybazaar quotes 49000-65000 and makes much more sense.

[DevilinDiguise]

Originally Posted by beemer5499

Can you share what time did you make your bookings? Also were these online bookings or through PDC/UPI?

I think the 4th last digit could also be a city code or something.

Also, does anyone have any clarity if insurance from dealer is mandatory or not since this is a new launch and Mahindra dealers might try to milk the customers unnecessarily?

My dealer in Delhi has quoted 2.15L for 1 year OD zero depreciation insurance + 3 years third party + essential add-ons whereas policybazaar quotes 49000-65000 and makes much more sense.

All 3 bookings were done by the dealer in my case on Day 1 of booking. 1 for me and shining they are using three other 2 for getting allocation and then selling to customers willing to pay premium.

I had done my unofficial booking on 11th feb with the dealership.

Idon't think City codes are there since in terms of bookings I've the fourth last digit as 3 & 4. Ask three are sequential for me. Three first booking being high last 3 digits and the rest 2 with the 4th last digit as 4, having early *** digits, like early 2 digits

[Smartfella]

Originally Posted by beemer5499

Can you share what time did you make your bookings? Also were these online bookings or through PDC/UPI?

I think the 4th last digit could also be a city code or something.

Also, does anyone have any clarity if insurance from dealer is mandatory or not since this is a new launch and Mahindra dealers might try to milk the customers unnecessarily?

My dealer in Delhi has quoted 2.15L for 1 year OD zero depreciation insurance + 3 years third party + essential add-ons whereas policybazaar quotes 49000-65000 and makes much more sense.

I am from Pune - made a booking though the dealer on 24th Jan through PDC and my booking id is 10692***

Visited a couple of dealers before making the call. Unnati motors clearly disallowed me to buy insurance from outside, despite telling them that we were making 2 bookings for XEV (myself and brother). They however mentioned that they allow insurance to be brought from outside for the other cars, but since these are new models, they wont be allowing the same

Then checked with the other dealer Automotive Manufacturer (fatima nagar). Their Mahindra representative confirmed to me that they will put forth their insurance policy and features and we had the liberty to decide from their policy vis-a-vis other insurance providers. But I am still wary if at the last moment they would force us to buy insurance from them

Would like to know from other members if there is any protocol from IRDA which may ban such practices from dealers from forcing their insurance policies upon us

[raviemailid]

We all have been quite impressed by the booking numbers published by Mahindra, haven't we? Mahindra certainly knows how to generate hype and buzz around its products.

Here’s what Mahindra has shared with the media so far:

• Total Bookings: 30,179 units, with 73% (22,030 units) being for Pack 3, which Mahindra can deliver immediately.
• Total Booking Value: ₹8,472 crore.
• Model-wise Split: 56% (16,900 units) for the XEV and 44% (13,279 units) for the BE.
• Dispatches: 1,837 units were dispatched to dealers in January.
• Mahindra has confirmed that their current EV production capacity stands at 90,000 units annually (7,500 per month), with plans to scale up to 10,000 units per month in the future.

At first glance, these numbers look great, but when you dig deeper, the reality might be quite different. If you break it down further:

• For the XEV 9E Pack 3, the bookings are approximately 12,337 units (assuming 73% are for XEV pack 3 of 16,900).
• For the BE Pack 3, the number comes to around 9,694 units (same assumption - 73% of 13,279).

However, as highlighted by several esteemed members of Team-BHP, many enthusiasts have made multiple bookings—some even up to 4 bookings per person. This suggests that the actual number of unique bookings is likely much lower than the total indicate in these numbers.

Realistically, the actual demand for the XEV 9E is likely in the range of 5,000–7,000 units, and for the BE, it’s probably around 4,000–5,500 units. Mahindra will likely have an existing inventory to meet these demand and everyone who booked Pack 3 should be able to get delivery by the end of March or early April. (unless Mahindra goofs up supply chain)

As for the claimed booking value of ₹8,472 crore, there are valid concerns about its accuracy, but I’ll leave that to everyone’s interpretation.

[SLK]

Originally Posted by DevilinDiguise

I have one booking with B-10693***, rest two are B-10694***.

In my understanding the series starts at 10690000. So a 3*** booking could mean about 3k bookings before yours. I completed payment and got confirmation by around 9.01 but am 1064***.

Originally Posted by DevilinDiguise

Idon't think City codes are there since in terms of bookings

I agree, all I've seen/ heard so far are in the same series.1069****.

Originally Posted by DevilinDiguise

I've the fourth last digit as 3 & 4. Ask three are sequential for me. Three first booking being high last 3 digits and the rest 2 with the 4th last digit as 4, having early *** digits, like early 2 digits

What a complicated way to put it!

Originally Posted by Smartfella

I am from Pune - made a booking though the dealer on 24th Jan through PDC and my booking id is 10692***

That seems real early!

Originally Posted by raviemailid

At first glance, these numbers look great, but when you dig deeper, the reality might be quite different. If you break it down further:

Correct. But that's a number they got and have the right to quote that for marketing!. I'm sure everyone takes marketing with a pinch of salt.

Actual deliveries will depend on a lot of factors, including early bookings for non-deliverable Packs 1/2, colour and charger options taken by buyers as the cars are shipping with a charger and only 11kw so far!