Re: Rumour: Ex-Skoda India director Zac Hollis to head VinFast Asia We need this guy back in Skoda. Back in 2019, I bought Skoda because Zac instilled confidence in the brand that there is someone who will listen to the customers, which he did. The dealers were were quick to act because whatever individual problems we had were escalated to Zac directly. The moment he left India, things started deteriorating. So much so that, even if you shoot a mail to Skoda India, they take a while to respond and ultimately transfer it to the shoulders of the dealership, who is incompetent to being with. Forget about the follow-up, there is no resolution in foreseeable future for the problems we customers face. I'm surprised how an entire organisation can become so inefficient with departure of just one person, explains how status quoist the people are at Skoda. The rogue dealers need an iron hand from the head office to run efficiently, or else the day is not far when Skoda will be where it started from.
Zac if it reaches you- Please comeback to Skoda India!
Here's a picture with the gentleman (Goa, 2022).
This was from an event where they invited existing customers to have a first hand experience of the Slavia during launch. |