EQE has been a shortlist car for me for quite sometime and I have been exploring options in the market. I ended up flying to Ahmedabad to visit Central Star Mercedes for a demo EQE they have on sale.
I'm not sure if there's a thread for reviewing dealerships here, but I'll provide some quick feedback anyway.
Dealership Experience:
After submitting my phone number on their website, a lady called to confirm the authenticity of my inquiry, and then a sales representative named Suketu was assigned to me. He called and sent images of the car along with relevant details about mileage and dates. The next day, he followed up, but I missed his call. Three days later, another lady called to ask if I was still interested. I apologized for not reaching out and mentioned I was already working with Suketu.
An hour later, Suketu called again, but I missed it once more. I called him back, and he seemed very eager and flexible to close the deal, eventually passing the call to his manager. The manager, Vishal—another great guy—invited me to visit and see the car, showing flexibility on pricing. I told him I'd come by the next day. Fortunately, I found good flights from Bangalore, and I flew to Ahmedabad the following day. The showroom arranged a car to pick me up from the airport and drop me off after a 4-hour conversation and test drive. I absolutely loved the experience and the treatment from their team—the pickup and drop-off gesture was a nice touch. The sales approach felt genuine and accommodating. I highly recommend them.
About the Car:
It’s a September 2023 demo car, and while its 18 months of age was noticeable, it didn’t show as much wear as a typical used car would. It had 10,500 km on the odometer, and the battery performance was top-notch. We spent 30 minutes sitting in and exploring the car, followed by a 20-25 minute test drive covering about 12-13 km. Then, we took another 30 minutes for a walkaround and to examine the car’s exterior. Here’s a quick summary:
What I Liked:
1. The car weighs 2.5 tonnes, and I could feel its heft while driving—in a good way. It’s like an elephant on the road, very reassuring in terms of safety.
2. From the inside, the car is a gem! The driver’s seat offers the best luxury experience in its class. Everything you look at, touch, press, or feel makes you want to do it again.
3. The seat cooling and massage functions are fantastic. I had to turn off the massager while driving because it was *too* relaxing.
4. The extensive list of features is perfect for gadget lovers like me. The heads-up display shows maps in an amazing way. The air suspension, ADAS suite, luxurious seats, stunning OLED screens, opening sunroof, mirror adjustments triggered by just looking at them, steering vibrations, and electronic controls—it’s pure magic to sit and explore. I thoroughly enjoyed it.
5. The ride quality is excellent. It’s a bit soft, but I prefer that. The suspension feels floaty, and I don’t mind it at all.
6. The audio experience is absolutely stunning. Once tuned to your taste, the sound is incredible.
7. The battery seemed capable of delivering 450-480 km on a single charge.
What I Didn’t Like:
1. Why does it look so unappealing and small? Its 4.8M long vehicle, but just because of sloping roofline, it looks more like a bloated hatch or coupe. The interior design and exterior aesthetics are such a stark contrast. I tried to like the external design, but I just couldn’t. If you don’t feel the urge to look back at your car after parking, it’s the wrong car—and I never felt that urge. I couldn’t warm up to its proportions or shape.
2. The boot is small, and with the spare tire, it’s practically useless. Even without the tire, the sloping roofline makes fitting three check-in bags impossible.
3. Mercedes should discontinue the Sodalite Blue color—it’s not a good shade. I wonder why they sent so many cars to dealers in only that color.
4. While the safety features are impressive, they’re too intrusive and sensitive. It kept warning me to move my hand whenever I placed it at the 12 o’clock position on the steering wheel, claiming it couldn’t see my eyes. I’m not a robot! At one point, it even stopped the car.
5. The rear seats need more flexibility. Right now, there’s little for rear passengers, and the seats feel a bit too upright.
6. Why can’t I record footage from the 360-degree camera as a dashcam? It’s a simple feature to include.
7. The air suspension only raises the car by about an inch—it’s barely noticeable.
I decided against buying the car, mainly due to its uninspiring looks. Additionally, I saw the EQS 450 in person, and it looked like a completely different beast. There’s a good chance it’ll be discounted similarly to the EQE. I can wait—my A4 is still doing amazing work!
