[RoverX]

Originally Posted by Turbotechnixx

Recently, a lot of TATA Nexon EV car owners (including me) started to get calls from scammers pretending to be calling from TATA Motors who have all the details of vehicle ownership asking you to renew or buy their RSA for a meager sum of Rs. 3500.00 for 3 years.

It's not limited to their EV products. I received the exact call regarding my Altroz purchase, as well. Unsurprisingly, they knew the detailed information like colour, model, date of purchase, etc. I suspects incredible laxity on part of the dealerships that such sensitive data is available to scamsters, not more than a month after the purchase!

Originally Posted by TURBO28

This is also happening with the so called reliable brand Toyota.

This is kind of becoming a serious issue, don’t really know from where the data is leaking, is it from the sales or the service?

Yep, and with Hyundai, Mahindra, Kia, MG, and many others, as confirmed in my circles. What's alarming is that the scamsters know about one's other / older cars, too. In the same aforesaid communication chain, they also offered an RSA card for our 14-year-old Hyundai i10 that we just sold off.

India really needs a strong focus on data privacy and protection. Although implementing something akin to the GDPR would be a mammoth task for us, there must at least be strict penalties associated with data breaches that would act as deterrents to the lackadaisical attitude of firms.

[shortbread]

Originally Posted by RoverX

Yep, and with Hyundai, Mahindra, Kia, MG, and many others, as confirmed in my circles. What's alarming is that the scamsters know about one's other / older cars, too. In the same aforesaid communication chain, they also offered an RSA card for our 14-year-old Hyundai i10 that we just sold off.

Now Toyota joins this list as well.

[JithinR]

Originally Posted by TURBO28

This is not only going on with TATA. This is also happening with the so called reliable brand Toyota.

Don't understand the diss towards Toyota here. We don't think of Toyota's as reliable because of their commitment to data security and PII regulations. It's because of their engineering team following the principles of Kaizen, Hansei and Nemawashi (don't remember the others).

In the same vein, TATA has earned its reputation for absymal customer service at the dealer level. Let them make the effort of fixing it.

You are right that this is happening with all the brand these days.

[TURBO28]

Originally Posted by JithinR

Don't understand the diss towards Toyota here. We don't think of Toyota's as reliable because of their commitment to data security and PII regulations. It's because of their engineering team following the principles of Kaizen, Hansei and Nemawashi (don't remember the others).

Don’t get me wrong here. Of course we consider Toyota as reliable when it comes to their vehicles. Please do read my post, when did I ever mention that I consider Toyota as reliable when it comes to their data security or whatever.

Thank you.