Living with joined family permits plenty of optimization of resources; so after 2 years and many kms later this might be the perfect long term review of a car. We took the decision to buy an electric car given the rising cost of fuel and the terrible mileage of modern petrol vehicles. Two and a half years later, and 82k kms later here are my honest thoughts and opinions. Disclaimer, they are quite mixed.
Exteriors
Let me start by talking about the car itself as a package. The high sales of the Nexon are a testament to how solid it is as a product, and I can’t say that I don’t feel the same. The design of the car doesn’t really stand out anymore mostly because of the sheer volume of them on the street, but it’s still quite a handsome vehicle.
Interiors:
The interiors are a similar story. Being the top model, the light upholstery gives the cabin an airy and spacious feeling. The design is functional, everything is where you’d expect it to be and cabin quality on the doors and center console is solid.
However, I would like to point out that the piano plastics look good only in the showroom and for the first year. They smudge and pick up scratches far too easily to justify being the centrepiece of the dash and around almost every touchpoint. Fit and finish isn’t up to the mark in certain places as well. For instance, the glovebox has a locking mechanism which feels like it might break every time its shut, the sun visors look and feel really cheap, and the panel with the sunroof controls feels poorly put together as well. The fit and finish issue is mostly just nit picking, overall, the interiors are a good place to spend time in.
Infotainment and features:
Being a pre facelift car, there are missing features for what is expected at the price today. Wireless Charging, Auto dimming day/night mirror being the main ones, but it doesn’t bother me at all really because all what’s needed is there.
The screens are horrible. The main infotainment screen is cluttered, the UI is poorly designed, themes and icons are tacky, it’s just a bad experience overall even for a car on its way to being three. The Nissan Kicks in our garage which is crossed five years has a much better and crisper system. The drivers display too is too cluttered and is poorly designed. The colors used and design Is too loud for something in the driver’s field of view at all times; a good thing though is that at night it does switch to a dark mode which looks much better. Tata really overdid it here. I remember watching a video which raved about how good the speakers of the car were, reality, they aren’t. Again, not bad, but just a piece of marketing material. The bass in non-existent for an eight-speaker unit.
Driving Experience:
My family has loved the car. Its quick and has a light steering which is perfect for city drives. It weighs up well at speed as well and isn’t completely disconnected from the road like most electric power steering wheels today, but ofc isn’t a match for the old school hydraulic system in the Kicks (which I must mention can become an issue in the city because of its weight)that gives the car a tough and heavy feel at speed. The on-tap acceleration and instant torque is addictive, and the 120km/h speed limiter hasn’t really been an issue since it is well above speed limits. No issues with the drive at all, but at the end of the day, it’s no ice car. The lack of any grunt and feeback, sounds, is just sad for people like me who get a kick out if it, for the rest of the family, they feel indifferent.
Reliability:
This is one of the main factors that anybody considers when it comes to vehicle purchase and here sadly the car has underdelivered. The car is under warranty, the issues do get rectified, but the sheer volume of them is just unprecedented. And it’s usually the most basic things you’d expect from a car from an established manufacturer to work flawlessly.
Had an issue where the sunroof would just not close after opened, this just happened to be in the monsoons last year. After spamming the close button, it did eventually close, but it completely kills the confidence of ownership in a Tata vehicle for me at the moment. The screen on many instances has just gone blue for up to an entire day, all the buttons on the center console stopped working on a couple of other instances. These are the minor issues.
Had a long period of time where the charge port of the car would be very unreliable. Our car is used so much that it must be charged every day, this was a big problem for us. Must mention however that the service center responded well and the issue was rectified. The gear selector absolutely sucks, it is laggy and a complete Faf to use. The car on many occasions has refused to go from Neutral to Drive. This is a problem that fixed by switching the car on and off multiple times.
These are largely very basic issues which shouldn’t play on any owners mind. It was so bad at one point that the car would be at the service center twice a month for some issue or the other. The frequency of these minor niggles has reduced, but I cant say that I’m fully confident. This brings me to the drivetrain, spoiler alert, my complains continue.
Drivetrain:
They say that electric cars give less problems than ice cars due to less moving parts, that’s absolutely accurate, but when the problems come, oh boy they’re big. The car had a full battery swap at around 50k kms. I should mention again, that this was done under the battery’s eight year warranty and at no cost. The range of the car which was always a measly 180-200kms has dropped down to 130-150 on a single charge! After 50k kms! This decision was taken after the car had broken down in the middle of the road close to home and wasn’t moving at all. A conversation with the towing driver revealed that he pics up Nexon EVs quite often. The question I bring up is that if EVs are supposed to save the environment, then how does replacing a battery, which is the main component of an EV at 50k kms become feasible for anybody?
Additional Thoughts:
After reading so many articles about the poor reliability of Tata cars and having a poor experience myself I can’t help but feel like Tata Motors is becoming like the Land Rover of the Indian automotive industry. Because reliability aside the product is actually pretty great.
I do believe that Tata motors is going to be a phenomenon in the Indian automotive sector, they will be number one in the near future, they just need to work on the reliability of their cars. The car is still used extensively by the entire family, and it has improved over time. Also, have the reassurance of a great service experience with the local dealers.
Finally my thoughts on electric vehicles as a whole. Right now I have little belief that the future is entirely electric. I don’t see these cars (mostly the smaller battery vehicles) having a usable range after 6-7 years. Additionally, I don’t see the resale value of these cars being anything strong. The initial purchase premium, the issues which are generally only going to be big ones, and of the already mentioned negligible resale value, I don’t think electric vehicles save owners any money, its an illusion being pushed onto consumers, because at the end of the day you won’t be shelling out 5k for a top up every couple of weeks. A car's purpose is to move from point A to point B, I’ve learned that my next car will do that to perfection before it tries to save me any money. Buy a car for what it is now, not for any promise in the future.
P.S
I wrote this about a month back and the last couple of weeks have shown that this EV stuff was a huge bubble with large slowdowns worldwide. EVs need time to develop, it’s a while away. I am bearish on EVs for now and am fully bullish on hybrids, consumers seem to be reflecting similar thoughts.
Last edited by Aditya : 15th April 2024 at 15:45.
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