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Enjoy the fruits of your labour!
Shopping Experience: - Source: eBay.com
- Dealer ID: vwrtuning
- Contact Name: Ricardo Perez
- Origin: Mexico
- Price: $ 550 (inclusive of freight charges)
- Shipping service: FedEx
- Experience: Very proactive, friendly, communicative, co-operative, bulletproof packaging, quick dispatch and nominal shipping charges
The whole deal went absolutely smooth! I have never had a better shopping experience in ages! This is going to be lengthy but I couldn't help it. Read on or skip this part if you wish to.
First off, I owe my heartfelt thanks to BHPian
drpudhi who had helped with this dealer's contact. About a month back, I sent a message to Rick over eBay asking him about the details of the steering. I was specifically looking for the Mk7 flat-bottom steering which had the following requirements:
- Blue GT logo on the Aluminium insert
- No cruise controls on the left spoke
- Red backlighting for the controls
- No paddles
- Stock airbag + control wiring loom
- Red stitching and normal leather without perforations
He quickly sent me a response indicating he had one in stock and sent me the snaps over mail:
Turns out it had the cruise control buttons! Bummer. I requested him if he can arrange for one with the regular media controls instead of cruise controls on the left spoke and he said it is possible but will take some time. I was willing to wait. He requested his supplier at Puebla who manufactures these steerings (and supplies it to VW) for this configuration and confirmed it to me. We waited for 2 weeks patiently. In the meantime, we were in touch and discussed about some modifications and VW cars sold in Mexico, the factory there, their culture, tourism, etc.
A couple of weeks later, Rick finally got back to me with the snaps of the new steering unit. I was drooling at the pics he sent me! Just what I had asked for. I was about to make the payment via PayPal and confirmed his mail ID registered with PayPal. It was a different mail ID, got it registered on PayPal, made the payment instantly and forwarded the confirmation mail to Rick. He confirmed that he got the payment and was about to dispatch the steering when he sent me a few mails hurriedly (I noticed it only after I woke up and checked the mail; 12 hours difference between India and Mexico). During the final inspection before dispatch, he noticed that the airbag module had a light scratch and informed me of it:
It was a very minor scratch but definitely noticeable; something that we would not like to have on a brand new unit! In fact, when I used Picasa to increase the brightness of the original image, I did notice the scratch on the airbag module.
He asked me if I could wait for a couple of days more, so he could arrange for a replacement airbag module and send the package 3 days later. I felt really glad he informed me of it! Some dealers would choose to shrug off such instances. I was completely fine with that and gave him the go-ahead. He got the replacement module on the promised date, clicked lots of snaps and shipped the steering neatly packed in Styrofoam sheets, bubble wraps and shrink wraps, enclosed in the box:
He promptly informed me of the FedEx tracking number. I began tracking the consignment on the same day and signed up for the notifications. FedEx did a good job (as usual) with it and was constantly updating the whereabouts of the shipment:
In the meantime, FedEx had asked me to submit the KYC (Know Your Customer) form, authorization letter and a couple of ID proofs as mandated by the Customs Dept. I sent them the documents by mail, FedEx confirmed the receipt and requested me to send the docs' hard copies to their New Delhi IG Airport Terminal Office for records. I sent them those the next day promptly. The shipment finally reached me 7 days later and I didn’t have to pay any duties to FedEx (probably because Rick had declared it as a gift).
Opened the packaging upon receipt and the steering unit was intact. Didn't expect any less with the kind of packaging it had! The GT and VW logos were covered in a blue laminate. The unit had a nice fruity fragrance as well!
But boy, what an experience it was! I wholeheartedly recommend vwrtuning/Rick to folks who are looking to retrofit the new steerings to their cars. He will customize one based on your needs.
The DIY experience:
Amazing as always! We killed two birds with one stone - cruise control and the steering swap! Both the installations required the BCM to be upgraded and the steering wheel to be removed. I had been reading up a lot on the respective topics from various sources online - drive2.ru forums, briskoda forums, uk-polos.net forums etc over the past one year. Asked a lot of people for snaps from their stock steerings, BCMs etc. I am happy to say that in the end, the results paid off. All the data helped us in some way or the other.
I owe my good friend
Moorthy a lot - this guy has so much enthusiasm. Initially, we had planned to do this work during the Diwali holidays but this was Moorthy’s response, “
What’re you waiting for?! Let’s do it tomorrow man!”. Sounded like the badass Sgt. Apone in Aliens in the opening sequence (
Youtube; hardcore Alien franchise alert!). Many thanks to BHPian
drpudhi who had shared the contact of this wonderful dealer. I owe my gratitude to the
Russian Polo Sedan owners without whom I wouldn't have known that the new BCMs will resolve the backlighting issues with the Mk7 steerings. Strangely enough, for the first time ever, my wife loved the new steering and appreciated this upgrade! Never seen her do that for the things I do with the car but this was different when it came from her of all the people!
For those who prefer a video for the DIY, here’s the link:
Anyways, that would be all. Please let me know if you have any queries - will be happy to answer them.
On a side note, have a blockbuster Diwali!