Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit

sridhu · 30th March 2022, 15:04

Hi

I have a Pioneer DMH-ZF9350BT in the Crysta & a Pioneer AVH-Z5090BT in the Jazz. Both worked fairly flawlessly until now. I used to use a Samsung Note 9.

Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit-20171202_dsc0659jazz.jpg

I purchased a Samsung S22 Ultra phone (Awesome phone, BTW!) when it was released. Being the latest Samsung flagship, it obviously has Android 12.
Name: S22 Ultra.png
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Name: S22 Ultra.png
Views: 943
Size: 33.1 KB

The older 5090BT simply refuses bring up Android Auto. The music plays just fine. So, I am reduced to using it as a BT only phone.

In the newer 9350BT, it connected fine but freezes every once in a while. Mostly GPS freezes. The work around seems to be to power down the HU and power back on. It works but is not stable.

I raised the issue to Samsung Community & Pioneeer support. Samsung has ignored the issue until now but at least a lot of people seem to have the issue

My post in the Samsung community is here

Pioneer responded - after asking me to reset everything they said "would like to apprise you that it seems to be compatibility Android Auto issue with your Android 12 device" (Seriously, Sherlock?

)

Both cars & the phone have the latest firmware updates installed

I tried various cables, including original Pioneer & Samsung ones. No luck

So, has anyone else faced the issue? Any workarounds until now?

If not, check this before you buy. Hopefully Samsung will release a patch which improves BT Backward Compatibility.

lxskllr · 30th March 2022, 17:37

Try this on your phone, and see if it works:

1. Under location services, disable Bluetooth and Wifi scanning
2. Open android auto settings on your phone and disable wireless Android auto

Good luck. Will post if anything else comes to mind!

sridhu · 4th April 2022, 12:22

No luck lxskllr

Still does not work

Pioneer has basically asked me to take a walk

Kannan · 3rd June 2022, 09:02

The fix is on the way. Seems like the beta version has the fix implemented and is working fine. I'm waiting for the official version.

Mine is S22 and I'm also facing the same issue!

msgv47 · 1st January 2025, 19:25

S24 Ultra facing the same issue with Pioneer ZF9350.

frankmehta · 3rd January 2025, 13:34

I have a cheap, yet more convenient solution for you!

https://amzn.to/4fOdDfA

Here you go, this will eliminate the wired route and work via the less fussy wireless route.
Do update and let me know how it works out!

It's only 5.5k so it's a cheap interim solution and it also converts your wired unit to a wireless one!

30th March 2022, 15:04	#1
sridhu Senior - BHPian Join Date: Jan 2008 Location: Bangalore Posts: 1,251 Thanked: 2,756 Times	Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit Hi I have a Pioneer DMH-ZF9350BT in the Crysta & a Pioneer AVH-Z5090BT in the Jazz. Both worked fairly flawlessly until now. I used to use a Samsung Note 9. I purchased a Samsung S22 Ultra phone (Awesome phone, BTW!) when it was released. Being the latest Samsung flagship, it obviously has Android 12. The older 5090BT simply refuses bring up Android Auto. The music plays just fine. So, I am reduced to using it as a BT only phone. In the newer 9350BT, it connected fine but freezes every once in a while. Mostly GPS freezes. The work around seems to be to power down the HU and power back on. It works but is not stable. I raised the issue to Samsung Community & Pioneeer support. Samsung has ignored the issue until now but at least a lot of people seem to have the issue My post in the Samsung community is here Pioneer responded - after asking me to reset everything they said "would like to apprise you that it seems to be compatibility Android Auto issue with your Android 12 device" (Seriously, Sherlock? ) Both cars & the phone have the latest firmware updates installed I tried various cables, including original Pioneer & Samsung ones. No luck So, has anyone else faced the issue? Any workarounds until now? If not, check this before you buy. Hopefully Samsung will release a patch which improves BT Backward Compatibility. Last edited by sridhu : 30th March 2022 at 15:18.
	(1) Thanks

30th March 2022, 17:37	#2
lxskllr BHPian Join Date: Apr 2020 Location: New Delhi Posts: 132 Thanked: 295 Times	re: Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit Try this on your phone, and see if it works: 1. Under location services, disable Bluetooth and Wifi scanning 2. Open android auto settings on your phone and disable wireless Android auto Good luck. Will post if anything else comes to mind!
	(3) Thanks

4th April 2022, 12:22	#3
sridhu Senior - BHPian Join Date: Jan 2008 Location: Bangalore Posts: 1,251 Thanked: 2,756 Times	Re: Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit No luck lxskllr Still does not work Pioneer has basically asked me to take a walk
	() Thanks

3rd June 2022, 09:02	#4
Kannan BHPian Join Date: Dec 2007 Location: MAA/CJB/LHR Posts: 190 Thanked: 194 Times	Re: Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit The fix is on the way. Seems like the beta version has the fix implemented and is working fine. I'm waiting for the official version. Mine is S22 and I'm also facing the same issue!
	() Thanks

1st January 2025, 19:25	#5
msgv47 Newbie Join Date: Oct 2023 Location: Bengaluru Posts: 3 Thanked: 5 Times	Re: Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit S24 Ultra facing the same issue with Pioneer ZF9350.
	() Thanks

3rd January 2025, 13:34	#6
frankmehta Senior - BHPian Join Date: Mar 2006 Location: Mumbai Posts: 4,029 Thanked: 3,667 Times View My Garage	Re: Issues: Samsung S22 Ultra (Android 12) & Pioneer Head-Unit I have a cheap, yet more convenient solution for you! https://amzn.to/4fOdDfA Here you go, this will eliminate the wired route and work via the less fussy wireless route. Do update and let me know how it works out! It's only 5.5k so it's a cheap interim solution and it also converts your wired unit to a wireless one!
	() Thanks