The Dashcam / Car Video Recorder (DVR) Thread

rex_varghese · 7th January 2025, 00:16

Quote:

Originally Posted by rex_varghese

Thanks, @vellatechie.

After some more research and discussions with couple of distributors, I decided to go with Botslab 980H for it's

Regards
Rex

Interestingly, this review showed up in the last two hours :-)

https://www.youtube.com/watch?v=IOQ2t1pACW8

sudeepg · 7th January 2025, 11:26

I & My brother had bought a hardwire kit from NEXDIGITRON to power up our Blaupunkt dashcam. The 70mai kit has three leads, Constant +ve for parking mode, a +ve for ACCESSORY and the ground. Since we didn't need the parking mode, we connected the ACC and ground to the fuse and ground points on the car, but it didn't power up the camera. In troubleshooting this we tried the constant positive and negative using bench power supply and that also didn't work.

Thinking we may have a bad kit, we reached out to NEXDIGITRON support who in course of troubleshooting asked to connect the constant positive and test. That didn't work, but the kit started working when both the ACC and constant +ve was connected to a 12V power.

Happy that this is how the kit worked, we were wrapping up the conversation when the person at the other end of NEXDIGITRON support started this:

Name: nexdigitron.png
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Name: nexdigitron.png
Views: 18
Size: 28.3 KB

What went on beyond that is terrible to say the least with NEXDIGITRON support accusing us of wasting their time, name calling and saying we were using a $10 local dashcam instead of a branded one. I have all the screenshots of the conversation. I wonder why they even provide support when they talk trash to customers who seek their help.

Please be aware of purchases from them, while we did not have a problem ordering and our orders were delivered promptly, calling their support has revealed that they are just not interested in offering help and will attempt to talk negative including trying to name call you. Getting any sort of warranty claims also is going to be a task.

Sharing this for the information of this community and exercise caution when dealing with this business.

sudeepg · 7th January 2025, 12:02

Apologize for the back to back post, but here's another one from their support person

7th January 2025, 11:26	#5582
sudeepg BHPian Join Date: Feb 2006 Location: Bangalore Posts: 889 Thanked: 2,817 Times	Re: The Dashcam / Car Video Recorder (DVR) Thread I & My brother had bought a hardwire kit from NEXDIGITRON to power up our Blaupunkt dashcam. The 70mai kit has three leads, Constant +ve for parking mode, a +ve for ACCESSORY and the ground. Since we didn't need the parking mode, we connected the ACC and ground to the fuse and ground points on the car, but it didn't power up the camera. In troubleshooting this we tried the constant positive and negative using bench power supply and that also didn't work. Thinking we may have a bad kit, we reached out to NEXDIGITRON support who in course of troubleshooting asked to connect the constant positive and test. That didn't work, but the kit started working when both the ACC and constant +ve was connected to a 12V power. Happy that this is how the kit worked, we were wrapping up the conversation when the person at the other end of NEXDIGITRON support started this: What went on beyond that is terrible to say the least with NEXDIGITRON support accusing us of wasting their time, name calling and saying we were using a $10 local dashcam instead of a branded one. I have all the screenshots of the conversation. I wonder why they even provide support when they talk trash to customers who seek their help. Please be aware of purchases from them, while we did not have a problem ordering and our orders were delivered promptly, calling their support has revealed that they are just not interested in offering help and will attempt to talk negative including trying to name call you. Getting any sort of warranty claims also is going to be a task. Sharing this for the information of this community and exercise caution when dealing with this business. Last edited by sudeepg : 7th January 2025 at 11:37.
	(2) Thanks

7th January 2025, 12:02	#5583
sudeepg BHPian Join Date: Feb 2006 Location: Bangalore Posts: 889 Thanked: 2,817 Times	Re: The Dashcam / Car Video Recorder (DVR) Thread Apologize for the back to back post, but here's another one from their support person
	(1) Thanks