Just wanted to give my experience with the HSR Layout branch. Overall I was quite pleased with their work and am surprised to see -ve reviews here. I had done the Interior GermKleen treatment on my Ford Figo few months ago and also the Full Exterior Detailing of my SX4. I stayed with the cars both the times & was overall quite impressed with the overall quality of work done.
I will show the before & after videos of my SX4 which is 8 years old. It had been standing under a tree for a few weeks due to some construction work going on in the basement car park. It was overall in a very pathetic condition & I thought it was high time it was given 'Special' treatment.
Here is a look at the car before the treatment as I brought it to 3M. As you can see, its in a filthy condition:
Step 1: They started cleaning all the crevices with a toothbrush and some chemical which looked like Harpic!!
Step 2: They did a preassure wash followed by a foam scrub and preassure wash again to rinse:
Step 3: They wiped the whole car with a 3M adhesive cleaner from a spray can. I have the pics below.
As you could see from the pics, even after washing & using this adhesive cleaner, there were still gooey marks / stains on the car. These were not from the tree under which it was parked, but from the road as they were prominent on the front bumper and lower sides of the doors. Most likely due to use & highway drives over the years. There were not going even after scratching with nails. Zoom into the pics below to see them in detail.
Step 4: They started claying the car after applying some form of degreasing agent which also acted as lubricant. This did the magic! 90% of all the stains were removed after this point.
Step 5: This is when they brought in their heavy weight machines (Bosch) and started the Rubbing & Polishing process. This removed the remaining 10% of the stains. Even minor scratches disappeared after the rubbing process. Next they did the polishing with a different 3M product & Foam pad using the same machines. Bottles of the Rubbing solution & Polish were exactly the same except for the nozzle. The rubbing agent had a white nozzle while the polish had a black/grey nozzle. Even the colour of the actual product was the same colour as the nozzle. These products are not available Over the Counter for sale.
The Rubbing process also released some white powder (From the product, Its not the paint). Hence they covered the nose and inserted headphones into their ears as protection. Also, the whole car was wrapped with tape & paper to prevent this powder from going into the crevices.
Step 6: They again pressure washed the car with water & gave it another wipe down with microfiber cloths. Pics are below.
Step 7: They applied a sealant with foam (Manually) over the whole car. Then again wiped it down with microfiber cloth. 2-3 of the senior folks (who operated the machines) inspected the whole car and instructed the junior folks if anything was found not shining like a mirror! Really, just wiping your hand on the surface, it felt like satin!
This was the last step & the whole process took close to 4 hours. I was very happy with the quality & took a package for also getting my figo done in the future. This worked out such that the final price came to Rs 5000 for the SX4 and Rs5000 for the Figo in the future. Overall, I was pretty happy with the workshop. Oh & by the way, they also pressure washed the floor mats & wiped the interiors with cloth so there was no dust.
This was the second time I had visited them. The first time was when I had done the GermKleen Interior cleaning on my Figo. I would definitely recommend them.