A couple of months back while cleaning the car I noticed that the both the front air dams on the bumper were closed with no opening for air flow whereas I distinctively remembered that the right one had a kind of perforated opening that fed air to a small auxilliary radiator just behind it. I looked at some old photos and zoomed in and confirmed. Basically after the dog hit accident the entire bumper was replaced and the replacement bumper had faux air dams on both sides. I did some research and realised that only the 30d engine comes with the auxilliary radiator and the 20d engine does without one. Internationally the M sport kit comes with various engine options. So the replacement bumper I got was the one designed for the 20d engine. Instead of complaining to the service entre I decided to take the matter into my own hands. Took a small knife, heated it with a candle and cut through the plastic and created the openings for air to flow through. Superbly designed bumper actually. The small openings that you can see just below the number plate on either side, channellise air onto the front brakes and help keep it cool!
You can see the air dams on the original bumper before the accident. Post replacement both air dams were similar to the one on the right of the picture. Rear Brake pad change.
The car comes with a sensor on one pad on each axle. These sensors wear out with the pads and based on their depth the iDrive gives a read out of an estimate of how much usable pad life you've got left. The reading started out with about 50,000 kms and progressively reduced at a slightly higher rate than actual kms run. At 20,000 kms the iDrive displayed 25,000 kms left for the front and 20,000 kms for the rears.Then around 21,000 kms this reading suddenly dropped to 3,000 kms for the rear pads. Thereafter it dropped progressively until I decided to get it changed when it came down to about 1000 kms. Mind you, to get these readings you have to navigate to the service menus and warnings are not thrown up automatically. Even after the pad life estimate dropped to 1000 kms there was no warning. I guess it throws up a warning when it gets down below 500 kms. I decided to get it changed with 1000 kms left after reading this
post by androdev. Since the sensor is fitted on only pad, the system assumes that the pads wear evenly. Theroetically that's correct, but over 25 odd thousand kms there's every chance that pad wear will vary by 5 to 10%. I fixed up an appointment with Navnit motors Airport ROad centre and checked with their stores guy whether the pads were in stock. They weren't in stock but the E city centre had it, so a set was requisitioned from there. The pad change procedure was expected to take about 2.5 hrs so I decided to hang around and leave with the car after getting it done. BMW recommends a pad change when the pad depth reduces to 3 mm and as per the sensor the depth had reduced to 3mm. As expected some pads had worn out more than the one with the sensor, so its a good idea to not wait for the last mile and get the pads changed with a couple of 1000 kms left if you want to save your discs from being damaged. Total cost came to Rs. 20,865.00 (Part cost 16,315 + labor 1,900 + taxes). The service advisor told me that part prices have come down recently. Wonder why BSI packs are priced so absurdly then!!
BMW have introduced a new system where the job card contains certain more details (downloaded from the key) and some pictorial representations. The service advisor walks out with an iPad and makes entries, takes photographs of scratches etc.. All these details get uploaded to BMW centralised servers and can be accessed by any BMW service centre in the world.
Attention to detail? The picture of the car shown is exactly identical to how it was delivered to me when new. Even the alloys! Its VIN based, so based on the VIN, it pulls out the picture from the database. Nice touch! It also shows pad depth reading from the sensors, tyre mfg date, tyre pressure status and tyre tread depth. The last reading is of course manually entered by the SA via the iPad. Front pads still have 10mm depth left as of now.
The new job card
You may wonder how did the rear pads wear off quicker than the front? Well, BMW loves the rear wheels. The rear wheel bias theme extends to the braking as well. Apparently it reduces nose dive on braking. 23k kms is decent pad life for a car like this. The brakes are brillinat overall. Great stopping power and excellent feel and feedback.
Overall a good experience and I am quite happy with the service I am getting from Navnit. This is my third visit to the centre and I have nothing to complain as far regular service is concerned. They don't restrict customer entry into the service bays, so you can watch them working on your car and the service centre itself is quite large, well equipped and organised.